Spa Receptionist Job at Maison Estelle (Witney)

Spa Receptionist

Maison Estelle

Location:
United Kingdom , Witney

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

29910.40 - 32910.40 GBP / Year

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Job Description:

As a Spa Receptionist you will lead the member and guest journey at Eynsham Baths through assisting with initial enquiries, booking personalised treatments with the appropriate therapist, welcoming upon arrival, processing payments and supporting throughout their time in the Spa. You will ensure a luxurious guest experience is carried out as a standard, always striving to provide a personalised and exceptional member experience.

Job Responsibility:

Lead the member and guest journey at Eynsham Baths through assisting with initial enquiries
Booking personalised treatments with the appropriate therapist
Welcoming upon arrival
Processing payments
Supporting throughout their time in the Spa
Ensure a luxurious guest experience is carried out as a standard, always striving to provide a personalised and exceptional member experience

Requirements:

Previous experience working within a luxury spa
Passionate about wellness
Passionate about delivering exceptional guest experience with keen attention to detail
Ability to perform under pressure and deliver results to deadlines
Takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
Excellent communication skills and comfortable talking to colleagues, senior management and being front of house building relationships with our members and guests
Efficient and friendly telephone manner, ideally confident in utilising booking systems to make reservations

What we offer:

Exclusive staff rates
Biannual socials
Birthday Wheel surprises
Stocked colleague spaces
Daily Smart Fridges
Forums shaping The Estelle Way
Provided uniforms and onsite seamstress support
Biannual company socials plus smaller social and sports groups
F&B discounts across sister properties
Colleague spaces stocked with food, drinks and locally sourced coffee
Seasonal, daily stocked Smart Fridges with freshly prepared meals while on shift
Pension, health cash plan and life assurance schemes
28 days holiday, inclusive of bank holidays, which increases with length of service
Colleague Forums and Sustainability Committees
Recommend-a-friend bonus scheme
Uniform provided, cleaned, and pressed
Onsite seamstresses to ensure your uniform is fitted and repaired

Additional Information:

Job Posted:
January 22, 2026

Expiration:
February 21, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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