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Join our dynamic, diverse team at Four Seasons Resort & Residences Whistler as the Full Time, Summer Seasonal Spa Receptionist. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other’s contribution and importance.
Job Responsibility:
Extend a warm welcome to arriving guests at the Spa and fitness center
Possess a comprehensive knowledge of the spa services offered and effectively communicate the options to guests
Sell retail items and products, ensuring a high level of service and professionalism
Maintain a welcoming and organized reception area
Handle guest check-ins, appointments, and inquiries with efficiency and courtesy
Coordinate with other spa staff to ensure smooth operations and optimal guest satisfaction
Uphold a standard of exceptional customer service and professionalism in all interactions
Assist in administrative tasks such as appointment scheduling, record-keeping, and payment processing
Requirements:
Prior Spa or fitness center experience
Prior reception or customer service experience
Strong command of the English language
Excellent commitment to service and team work
Valid work authorization in Canada
What we offer:
Competitive wages
Affordable staff accommodation located in scenic Whistler
Leisure benefit with your choice of a seasonal ski pass or winter leisure allowance
Employee recognition and events including employee of the month, years of service milestones, winter gala, summer activities, etc.
Employee wellness initiatives designed to promote wellbeing and inspiration (yoga, e-bike rides, creative workshops and more!)
Complimentary meal provided every shift in our staff cafeteria
Paid time off
vacation days and additional floating holidays per year
Excellent training and development programs
Exclusive discount and travel programs with Four Seasons worldwide