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The Four Seasons Resort Lāna’i is looking for a Spa Receptionist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Hawanawana Spa invites you to join our team as a Spa Receptionist, where your passion for wellness and exceptional service will contribute to creating a serene, luxurious experience for our guests.
Job Responsibility:
Greet guests and provide a welcoming atmosphere
Schedule and confirm spa appointments
Assist with guest check-in and check-out processes
Respond to guest inquiries both in person and via phone or email
Maintain detailed knowledge of spa treatments, products, and amenities
Collaborate with therapists and other team members
Uphold cleanliness, organization, and tranquility of the spa reception area
Demonstrate strong communication skills and a genuine passion for guest care
Requirements:
Legal work authorization in United States
Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts
Weekend and Holiday availability required
Prior experience in a spa or hospitality environment is preferred
What we offer:
100% Employer contributed Medical, Dental, and Vision benefits
Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.)
Paid Time Off & Holiday Pay
Inclusive and diverse employee engagement & recognition events all year-round
Complimentary stays and exclusive discounts at Four Seasons Worldwide
Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
Owner subsidized on-island housing, inter-island airfare to Oahu and other resources