Spa Receptionist

• Greet and assist guests in a professional and friendly manner, ensuring a luxurious experience
• Handle spa and gym reservations, inquiries, and guest requests efficiently
• Provide information about spa treatments, wellness programs, and fitness offerings
• Maintain accurate appointment schedules and ensure smooth check-in and check-out processes
• Process payments, manage billing, and handle administrative tasks
• Work closely with spa therapists, fitness instructors, and hotel departments to deliver exceptional service
• Ensure cleanliness, organization, and a relaxing atmosphere in the spa reception and lounge areas
• Handle guest feedback and concerns with professionalism and effective service recovery
• Maintain up-to-date knowledge of spa promotions, special offers, and seasonal treatments
• Manage inventory of spa products, amenities, and supplies, ensuring availability and efficient stock control
• Assist in marketing and promotional activities for spa and wellness services
• Support in generating reports related to guest visits, revenue, and service performance
• Perform other duties as assigned by upper management to support the smooth operation of the spa and gym facilities

• Previous background in spa, wellness, or luxury hospitality reception is preferred
• Fluency in English and Spanish is required
• Authorization to work in Spain
• 2 Years Work Experience
• Professional /Technician Degree
• High Language Ability

Additional languages are an advantage

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals