Spa Receptionist

• Greet all guests who enter the Spa in a warm and welcoming manner using names when known
• Coordinate and handle guest arrival, departure and cashiering tasks in accordance with hotel standards
• Follow impeccable telephone etiquette and department standards
• Maintain a relaxing Spa atmosphere with music, lighting, temperature and aroma
• Organize and schedule guests’ Spa bookings
• Update guest profiles, preferences and appointments in Spa Software accurately
• Demonstrate a high degree of product knowledge for both treatments and retail in order to answer questions and upsell relevant treatments and retail products to guests
• Anticipate guests’ needs and take ownership of guest concerns and requests
• Handle unexpected situations and emergencies in a composed and confident manner and in accordance with hotel policies and procedures
• Keeps accurate inventory of operating supplies and submits purchase orders to replenish stock in a timely manner

• Applicants must have European Passport or the legal right to work in Greece
• Excellent verbal & written communication skills in English are essential
• Previous experience in a similar role is advantage
• Proficiency in Greek language is an advantage

Proficiency in Greek language is an advantage

• Competitive Salary and comprehensive Benefits Package
• Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services
• Ticket Restaurant monthly allowance of €100
• Complimentary Nights at Four Seasons Hotels & Resorts globally
• Employee Recognition Program
• Opportunities for Global Travel through Task Forces and Transfers
• Access to Four Seasons global Training & Development