Spa Receptionist, Marriott Bonvoy

Spa Receptionist

Marriott Bonvoy

Location:
Macau, Studio City

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Spa Receptionist is responsible for scheduling services, confirming appointments, answering guest inquiries, updating reservations, resolving scheduling issues, checking in guests, promoting spa services, processing payments, and ensuring smooth spa operations.

Job Responsibility:

Schedule services for individuals and large groups
Call guests to confirm scheduled services
Answer questions about available services
Update reservations/cancellations list
Inform providers of last-minute changes
Resolve scheduling issues
Check in guests for appointments
Provide general spa orientation
Promote and sell spa/salon services
Process guest payments
Accept and log cash tips
Balance, scan, and drop receipts
Notify Engineering of maintenance needs

Requirements:

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
No license or certification required

Additional Information:

Job Posted:
August 01, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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