Spa Receptionist cum Trainer, Marriott Bonvoy

Marriott Bonvoy

Location:
Vietnam, Can Tho

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Spa Receptionist cum Trainer position at Legacy Mekong Can Tho, Autograph Collection. Responsible for computer database operations, guest inquiries, office equipment operation, document preparation, mail handling, filing systems, and maintaining professional standards while providing excellent guest service.

Job Responsibility:

Update records and files
Handle reservations
Answer guest inquiries
Transmit information and documents
Operate office equipment
Prepare documents and correspondence
Handle mail
Maintain filing systems
File records and documents
Use point of sale systems
Protect company assets
Welcome and acknowledge guests
Address guest service needs
Assist individuals with disabilities
Maintain professional communication
Develop positive working relationships
Support team goals
Perform reasonable job duties as requested by supervisors

Requirements:

Enter and retrieve information contained in computer databases using keyboard, mouse, or trackball
Update records, files, reservations
Answer inquiries from guests
Transmit information or documents using computer, mail, or facsimile machine
Operate standard office equipment
Prepare letters, memos, and documents using word processing, spreadsheet, database, or presentation software
Handle incoming and outgoing mail
Create and maintain computer- and paper-based filing systems
Compile, copy, sort, and file records
Enter and locate work-related information using computers and/or point of sale systems
Follow company policies and procedures
Ensure uniform and personal appearance are clean and professional
Maintain confidentiality of proprietary information
Welcome and acknowledge all guests according to company standards
Anticipate and address guests' service needs
Assist individuals with disabilities
Speak with others using clear and professional language
Prepare and review written documents accurately
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Support team to reach common goals
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Access to opportunity
Global team environment

Additional Information:

Job Posted:
November 02, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Spa Receptionist cum Trainer