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Spa Reception Agent/Spa Experience Coordinator

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The Essex Resort & Spa

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Location:
United States , Essex

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

17.00 USD / Hour
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Job Description:

Spa Receptionist are responsible for checking guest in at the Spa, while maintaining a professional and calm atmosphere. Join our team and become part of a dedicated community committed to promoting holistic wellness and relaxation.

Job Responsibility:

  • Provide a professional and friendly attitude to all customers and employees
  • Check guest in and out effectively using Spa software
  • Meet guest needs: fitness room, locker room, relaxation area
  • Knowledge of retail products and services offered in the Spa and Resort
  • Maintain a cash bank effectively
  • On time attendance and dress code required
  • Work cooperatively with other departments
  • Perform special task as requested by the Director of the Spa, Manager and supervisor
  • Maintain the cleanliness and neatness of facility daily

Requirements:

  • High school graduate or equivalent
  • Ability to work in a fast paced environment
  • Previous experience in customer service preferred
  • Computer knowledge preferred
  • Ability to communicate effectively
What we offer:
  • Medical Insurance (with Employer contribution)
  • Dental Insurance (with Employer contribution)
  • Vision Insurance
  • Life & Disability Insurance (Employer paid)
  • Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren)
  • Medical Care Flexible Spending Account
  • Dependent Care Account (for Daycare, elderly care or other dependent care)
  • Short and Long Term Disability Insurances
  • Accident Insurance
  • Critical Illness Insurance for employee and spouse/domestic partner
  • Paid Time Off
  • Bereavement Time
  • 401(k) plan with Employer match after 1 year of employment
  • On Property Discounts: Restaurant, Spa (on treatments and products), Cook Academy
  • Other Discounts: Memberships to The Edge Sports & Fitness, Stays at the hotel for employee, friends and/or family, Movie tickets to Essex Cinemas, Essex Experience (varies by business), Stays at other New England Inns & Resorts as part of the NEIRA program, Ski passes to Smuggler’s Notch & Sugarbush/IKON
  • Complimentary use of the on-site fitness center
  • Complimentary use of the on-site Tennis courts
  • Free Stay at the Resort (once per year for Employee & a guest) with Breakfast included

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Parttime
Work Type:
On-site work
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