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Spa Recepcionist

Portugal, Lisboa · Job Posted March 13, 2026
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Job Responsibility

  • Responsible for greeting all guests
  • Answering phone calls, assisting guests with questions regarding the spa treatments and products
  • Booking all appointments, checking the guest into the computer system and charging for services performed
  • Scheduling appointments and forwarding relevant information ensuring all guests experience pure peace and relaxation
  • Describing our Spa Treatment Menu and making recommendations to our guests for treatments and home care products, while responding to a wide variety of guest requests, adding your personal recommendations and ensuring our guests receive the highest levels of service excellence

Requirements

  • Spa Receptionist experience in a luxury spa and fitness environment appreciated
  • Excellent communication and organization skills
  • Previous customer experience and ability to work effectively under pressure
  • Attention to detail and problem solving skills
  • Ability to multitask and prioritize daily workload
  • The candidate must hold the required authorization to work in an European country
  • Reading, writing and oral proficiency both in Portuguese and English

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Employee Discount for stays at any Four Seasons worldwide
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals

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