CrawlJobs Logo

Spa Operations Manager

fairmont-manoir-richelieu.com Logo

Fairmont Le Manoir Richelieu

Location Icon

Location:
United States , Sonoma

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

83000.00 - 87000.00 USD / Year
Save Job
Save Icon
Apply Position

Job Description:

Spa Operations Manager - Fairmont Sonoma Mission Inn & Spa (Hotel). Are you a hands-on leader with a passion for wellness and a talent for inspiring teams while delivering exceptional guest experiences? Join the Spa leadership team at Fairmont Sonoma Mission Inn & Spa, where geothermally heated pools, a traditional Roman-style bathhouse, and a curated menu of massages, facials, and body treatments pay homage to the region’s holistic healing traditions.

Job Responsibility:

  • Provide hands-on leadership for the day-to-day operations of the Spa, including scheduling, payroll support, opening and closing procedures, and service coordination, to deliver a consistently elevated luxury wellness experience
  • With a strong front-of-house focus, directly oversee the Reservations Team, Spa Experience Coordinators (Reception), and Spa Supervisors
  • Foster an engaged, high-performing work environment through ongoing coaching, feedback, recognition, and development
  • Support onboarding, training, and continued development of spa colleagues
  • Ensure exceptional guest experiences aligned with brand standards, including seamless guest flow across treatments, thermal amenities, and retail spaces
  • Actively manage guest feedback and service recovery to drive satisfaction and loyalty
  • Partner with the Spa leadership team on SOPs, workflow optimization, and operational improvements
  • Contribute to menu updates, seasonal offerings, and wellness programming
  • Support revenue, labor, expense, and retail performance goals, including merchandising and inventory control
  • Maintain operational, cleanliness, and presentation standards across treatment rooms, thermal areas, retail, and back-of-house spaces
  • Serve as a liaison between spa teams, leadership, and cross-functional departments
  • Participate in leadership meetings and contribute to resort wellness initiatives
  • Ensure compliance with all health, safety, sanitation, labor regulations, and departmental policies

Requirements:

  • Previous leadership experience in a luxury hospitality environment required, preferably in a spa or wellness setting
  • Degree or diploma in hospitality, business, or wellness-related field is an asset
  • Familiarity with systems such as Book4Time, Opera, BirchStreet, and Microsoft Office is an asset
  • Professional presentation with strong interpersonal and problem-solving skills
  • Service-oriented personality with a passion for hospitality and wellness
  • Proven ability to build and maintain strong relationships with guests, colleagues, and stakeholders
  • Results-driven, flexible, and able to perform under pressure
  • Ability to lead by example, foster a strong team culture, and set the standard for high performance
  • Willingness to work weekends, holidays, and variable hours as business needs require
What we offer:
  • Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
  • Learning programs through our Academies
  • Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
  • Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Additional Information:

Job Posted:
January 26, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Fairmont Le Manoir Richelieu - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Spa Operations Manager

Spa Operations Team Leader

Be the driving force behind our guests journey in our award winning spas. Our Sp...
Location
Location
United Kingdom
Salary
Salary:
28683.20 GBP / Year
scarlethotel.co.uk Logo
Scarlet
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong leadership and mentoring skills
  • Excellent communication and organisational abilities
  • Experience in spa, leisure, or hospitality operations
  • Passion for delivering exceptional guest experiences
  • Ability to thrive in a dynamic, fast-paced environment
  • A collaborative mindset with a focus on team development and wellbeing
Job Responsibility
Job Responsibility
  • Support, nurture, and inspire our spa hosts and therapists to deliver 5-star guest experiences
  • Oversee the day-to-day operation of spa facilities, including pools, thermal rooms, hot tubs, hammam, and treatment spaces
  • Ensure smooth guest journeys from arrival to departure, anticipating and resolving challenges before they arise
  • Lead by example, upholding standards and fostering a culture of care, efficiency, and attention to detail
  • Coordinate with the wider hotel teams to align spa operations with overall guest experience
  • Monitor and maintain operational systems, safety standards, and sustainability practices
  • Support in team scheduling, communication, and daily briefings to ensure smooth running of the department
What we offer
What we offer
  • Competitive salary of £28,683.20 PA plus tips
  • A people-centric working environment
  • Learning and internal career progression opportunities
  • A permanent contract for 40 hours (5 days a week) with 28 days holiday per year (29 after 1 year)
  • Long service scheme – enjoy a free stay at Bedruthan after your first year!
  • 40% off food and drinks, plus discounts on hotel services
  • Local partnership discounts
  • Health Shield Healthcare Plan
  • On-site team accommodation available
  • Fulltime
Read More
Arrow Right

Assistant Spa Manager

Assists with supervising and coordinating activities of employees delivering spa...
Location
Location
Uzbekistan , Tashkent
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 year experience in the spa, guest services, or related professional area
Job Responsibility
Job Responsibility
  • Assists with supervising and coordinating activities of employees delivering spa services
  • Ensures all employees have the proper supplies, equipment and uniforms
  • Comprehends budgets, operating statements and payroll progress reports
  • Manages supplies and equipment inventories within budget
  • Maintains cleanliness of spa and related areas and equipment
  • Ensures employees understand expectations and parameters
  • Sets a positive example for guest relations
  • Interacts with guests to obtain feedback on product quality and service levels
  • Handles guest problems and complaints
  • Empowers employees to provide excellent customer service
What we offer
What we offer
  • Training and development opportunities
  • Recognition programs
  • Focus on holistic well-being
  • True camaraderie with diverse group of co-workers
  • Luxury work environment
  • Fulltime
Read More
Arrow Right

Assistant Spa Manager

Assists with supervising and coordinating activities of employees delivering spa...
Location
Location
Saudi Arabia , The Red Sea Resort
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 1 year experience in the spa, guest services, or related professional area
Job Responsibility
Job Responsibility
  • Assists with supervising and coordinating activities of employees delivering spa services
  • Ensures all employees have the proper supplies, equipment and uniforms
  • Comprehends budgets, operating statements and payroll progress reports
  • Manages supplies and equipment inventories within budget
  • Maintains cleanliness of spa and related areas and equipment
  • Ensures employees understand expectations and parameters
  • Sets a positive example for guest relations
  • Interacts with guests to obtain feedback on product quality and service levels
  • Handles guest problems and complaints
  • Empowers employees to provide excellent customer service
  • Fulltime
Read More
Arrow Right

Spa Manager

Position has responsibility for supervising and coordinating activities of emplo...
Location
Location
Thailand , Bangkok
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the spa, guest services, or related professional area.
Job Responsibility
Job Responsibility
  • Assumes the responsibilities of the Spa Director in his/her absence
  • ensures all employees have the proper supplies, equipment and uniforms
  • comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
  • manages supplies and equipment inventories within budget
  • maintains cleanliness of spa and related areas and equipment
  • understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals
  • sets a positive example for guest relations
  • interacts with guests to obtain feedback on product quality and service levels
  • handles guest problems and complaints
  • empowers employees to provide excellent customer service
What we offer
What we offer
  • Equal opportunity employer
  • training initiatives
  • emphasis on non-discrimination on protected bases (disability, veteran status, etc.)
  • opportunities for personal development and recognition
  • holistic well-being focus.
  • Fulltime
Read More
Arrow Right

Spa Manager

Responsible for the successful opening and operation of the Spa. Directs spa tea...
Location
Location
United States , Toppenish
Salary
Salary:
Not provided
casinocareers.com Logo
Casino Careersv
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must obtain and hold a Class III gaming license while employed and complete an annual background check with TGA
  • High School Diploma or GED required
  • Bachelor's degree (B. A.) from four-year College or University
  • or five to seven years related experience and/or training
  • or equivalent combination of education and experience
  • Strong entrepreneurial spirit and passion for spa is a must
  • Highly motivated, energetic individual with demonstrated /proven track record of achievements exceeding the revenue objectives set forth
  • Excellent multi tasking skills, exceptional time management skills, effective communication skills, very high level of organizational and interpersonal skills
  • Ability to read and interpret documents and related industry and safety documents
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals geometry and trigonometry
Job Responsibility
Job Responsibility
  • Responsible for the successful opening and operation of the Spa
  • Directs spa team members, services, products and environment to ensure an exceptional Spa experience resulting in repeat visits, progressive sale of products and services
  • Ensure and maintain compliance with all ordinances, laws and other communicated expectations including but not limited to: NIGC Regulations, Yakama Gaming Ordinance, State Gaming Compact, Tribal Internal Controls and other communications from regulatory personnel
  • Effectively identifies and positions the Spa for the specific target market
  • Consistently delivers positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow team members
  • Performs proper recruiting, selecting, hiring, training, coaching, counseling, recognition and retention of all team members in the department
  • Maintains all licenses required for the position and ensures all spa staff maintains required licenses/certifications
  • Exemplifies a role model behavior, promotes discretion and confidentiality regarding guest information through systems and/or conversations
  • Oversee scheduling, daily work assignments, performance and guest interaction of Spa team members
  • Ensures appropriate staffing to ensure guest satisfaction, Spa safety and cleanliness
What we offer
What we offer
  • Health package that includes Paid Medical & Dental, minimum cost Family Plan, minimal cost Vision Plan, 401k Retirement and Life Insurance
  • Team Member incentives that include Paid Leave and Paid Holidays
  • Fulltime
Read More
Arrow Right

General Manager - Saipan Marriott Resort & Spa

Functions as the primary strategic business leader of the property with responsi...
Location
Location
Northern Mariana Islands , Saipan
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 8 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 6 years’ experience in the management operations, sales and marketing, finance and accounting, or related professional area
  • Previous work experience in Asia Pacific, especially in the Pacific islands, as a General Manager, with pre-opening experience
Job Responsibility
Job Responsibility
  • Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both Marriott International and property ownership
  • Verifies implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share
  • Holds property leadership team accountable for strategy execution, and guides their individual professional development
  • Verifies that sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand
  • Verifies that the objectives and goals of Marriott and property owners work together to achieve brand positioning and success
  • Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results
  • The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers
  • Fulltime
Read More
Arrow Right

Hotel Manager

Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffle...
Location
Location
Bahrain , Manama
Salary
Salary:
Not provided
fairmont-manoir-richelieu.com Logo
Fairmont Le Manoir Richelieu
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Operations management with extensive experience in Rooms, Food & Beverage management and Spa operations experience
  • Clear knowledge of budget planning & execution
  • Post secondary diploma/degree in hospitality an asset
  • Proven record to coordinate multiple departments to make gains towards targeted GOP, EES and Health & Safety results
  • Exceptional interpersonal and guest relations skills
  • Proven team-leader with outstanding motivational skills and coaching ability
  • Ability to motivate developing leaders to act as entrepreneurs while implementing innovative, profit driven, guest satisfaction oriented solutions
  • Comfortable working evenings, weekends, holidays and various schedules
Job Responsibility
Job Responsibility
  • Ensure the smooth operation and coordination of the hotel through respective Department Heads (Front Office, Housekeeping, Spa & Health Club, Food & Beverage, and Culinary)
  • Provide leadership that engages and motivates our team of exceptionally guest oriented Heartists
  • Direct operational needs to ensure compliance with the hotel’s Annual Budget and 5 Year Strategic Plan
  • Provide coaching
  • leadership development
  • and goal setting with hotel department heads
  • Assist in the preparation of the annual Operations Budget/Plan and achieve the profit objectives therein
  • Ensure that monthly financial outlooks for Rooms, Food & Beverage and Spa are accurately achieved
  • Play a lead role in yield management for Rooms, Food & Beverage and Spa
  • Be a key player in redevelopment and capital projects from an operations viewpoint
What we offer
What we offer
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities
  • Fulltime
Read More
Arrow Right

Assistant Spa Manager

The Spa Assistant Manager supports the day-to-day operations of the spa, ensurin...
Location
Location
Spain , Illes Balears
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leadership skills: Ability to assist the Spa Manager in overseeing daily operations and managing a team of therapists and spa staff
  • Strong customer service focus: Commitment to ensuring a high-quality guest experience, addressing concerns, and enhancing guest satisfaction
  • Spa and wellness knowledge: A solid understanding of spa treatments, products, and wellness services, with the ability to support the team in delivering top-notch services
  • Operational efficiency: Ability to help manage bookings, staffing schedules, and inventory to ensure smooth spa operations
  • Team management: Experience in supporting staff training, development, and performance management, ensuring the team meets high standards
  • Problem-solving abilities: Able to handle any issues that arise with guests or staff professionally and promptly
  • Attention to detail: Ensuring that the spa environment is clean, well-organized, and meets the luxury standards expected by guests
  • Strong communication skills: Capable of liaising with both the spa team and guests to ensure effective service delivery
  • Budget and revenue awareness: Ability to assist in managing spa revenue targets, costs, and ensuring profitability
  • Passion for wellness: A genuine interest in the spa and wellness industry, staying up-to-date with trends and innovations to continuously improve the guest experience
Job Responsibility
Job Responsibility
  • Assist the Spa Manager in overseeing daily spa operations and ensuring high-quality guest services
  • Supervise spa staff, providing training and support to enhance their performance and service standards
  • Monitor inventory levels of spa products and equipment, assisting with ordering as needed
  • Address guest inquiries and concerns promptly to ensure satisfaction and resolve any issues
  • Collaborate with the management team to develop and implement spa promotions and programs
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for business clothes
  • Complimentary Employee Meals
  • Discounts at our hotel restaurants
  • Discounts on local services
  • Possibility of accommodation and transportation to work (at a reduced cost)
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy