Spa Massage Therapist

• Warmly welcome and take care of each guest upon arrival
• Perform massage treatments in accordance with the brand’s established standards
• Prepare treatment rooms and organize all equipment and products provided
• Ensure the quality of each treatment while prioritizing the guest’s safety
• Maintain a high standard of work and consistently strive for guest satisfaction
• Be responsible for setting up the treatment rooms assigned
• Contribute to the achievement of the spa’s goals
• Participate in internal training sessions and apply learnings on the floor
• Demonstrate a high level of ethics, integrity, and professionalism at all times
• Work harmoniously with colleagues and supervisors
• Perform any other duties related to the role

• Previous experience of 2 to 3 years in a similar position
• Professional training in massage therapy with membership in a recognized association, as well as a college diploma in Hospitality Management (preferred but not required if the candidate has relevant experience in massage therapy or a related field)
• Strong communication skills in written and spoken French
• Proficiency in English is required, as the candidate will regularly interact with a primarily English-speaking clientele
• Excellent understanding of how various spa services operate, including benefits, indications, and contraindications
• Ability to promote treatments and services without coming across as overly sales-driven
• Strong stress management skills and the ability to handle pressure in a positive and effective manner
• Strong team spirit and ability to collaborate effectively
• Interest in and ability to provide exceptional service to our guests
• Excellent interpersonal skills to meet the expectations of a high-end clientele
• Maintain a professional appearance and conduct oneself with maturity and integrity at all times
• Be organized, detail-oriented, and resourceful

college diploma in Hospitality Management

• Comprehensive health benefits (dental, vision, life insurance, prescriptions, etc.)
• Discounts at MARCUS Restaurant and the Guerlain Spa
• Employee recognition programs (Employee of the Month, anniversary celebrations, etc.)
• Complimentary meals per shift at Café 1440
• Employer-contributed retirement plan
• Paid vacation plus two additional floating holidays per year
• Strong training and development programs
• Employee travel program, including complimentary stays at Four Seasons properties worldwide (based on tenure and availability)