Spa Manager, TUI - Job Offer

TUI

Location:
Curaçao, Willemstad

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Join as Spa Manager where you will oversee all aspects of Spa operations to ensure a smooth, efficient, and profitable business. This includes managing staff, handling finances, maintaining the facility, and ensuring high-quality customer service. Also responsible for implementing marketing strategies, managing inventory, and ensuring compliance with health and safety regulations.

Job Responsibility:

Responsible of the efficient operation of the spa
Effectively carry out service recovery in the event of guest complaints to ensure guests' satisfaction
Guest Experience & Quality
Team Development & Performance
Knowledge of all facilities and services offered by the Spa including type of treatments and services available as well as their selling status, and benefits of all package plans, wellness plans and special promotions
Oversee the management of guest history and profiles
Conduct site inspections and ensure all details in place ready for daily operations
Keeping abreast of industry trends and practices and update knowledge and skills to improve the product and service offering
Oversee shift transitions, staff allocation, and service readiness
Monitor departmental budgets, control costs, and drive profitability
Cross-Department Collaboration
Conduct facility inspections and coordinate with Engineering for maintenance
Excellent organizational and communication skills.

Requirements:

Proven experience in similar role in luxury Spa for a minimum of 2 years
Excellent managerial skills with a hands-on approach and lead-by-example work style
Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions, offering advice and recommendations
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Experienced in using IT systems on various platforms
Strong communication skills
Able to live in a remote location for extended periods of time and travel on single status.

What we offer:

Attractive local salary as standard
Housing either on site or close to the hotel is provided (Single accommodation)
Company pension/social security provided
Initial relocation support
Paid return flights every 12 months (Expats)
Meals and soft drinks during working hours
50% colleague discount on all other food and drink and use of hotel facilities
Exceptional approach to learning with career development opportunities provided.

Additional Information:

Job Posted:
July 17, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Spa Manager

TUI

Location:Curaçao, Willemstad

Category:Hospitality and Tourism

Contract Type:Employment contract