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Bespoke Hotels Logo Bespoke Hotels · Health and Beauty

Spa Manager

United Kingdom, Carnoustie · Job Posted June 10, 2026
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Job Description

We’re looking for a dynamic, commercially driven Spa Manager to lead our luxury spa. This is a key leadership role for a hands-on leader who can balance a deep passion for wellness with strong business acumen and a drive to exceed revenue targets.

Job Responsibility

  • Take full ownership of the commercial performance and strategic direction of the spa
  • Lead by example, ensuring every aspect from the reception desk and treatment diary to therapist utilisation runs smoothly and profitably
  • Develop and implement revenue strategy that maximises treatment room occupancy and retail performance
  • Analyse key business metrics, reporting on financial performance and identifying new sales and marketing opportunities
  • Lead and inspire your team, champion training, development, and progression, cultivating a motivated team that consistently exceeds guest expectations
  • Oversee budgeting, stock control, and payroll efficiency while driving departmental growth

Requirements

  • A proven track record in spa or wellness management within a luxury or hotel environment
  • Strong commercial and analytical mindset, with experience in revenue management, forecasting, and business planning
  • The ability to maximise therapist utilisation and diary efficiency to boost yield and profitability
  • Strong leadership and motivational skills
  • Relevant professional qualifications - HNC/HND in Beauty Therapy/ VTCT equivalent
  • A passion for guest experience, ensuring every visit reflects exceptional standards of care and professionalism
  • Flexibility to work weekends and peak trading times as needed

What we offer

  • Market leading Rates of Pay
  • Anniversary Bonus
  • Flexible Shifts, full and part time to fit around other commitments
  • 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year
  • Full Training and Supervision Given
  • Opportunity to gain recognised qualifications to help you progress
  • Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences
  • Introduce a Friend Scheme worth £600+
  • Anniversary weekend stay for you or to give as a gift to family or close friends
  • Access to complimentary Mental Health & Wellbeing services
  • Discounted Bespoke Hotel Stays, for you, your family and friends
  • 50% off all Food & Beverage during Bespoke Hotel Stays
  • A range of local in-house benefits
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