Spa Manager - Wellness Program Manager Job at Marriott Bonvoy (Amaala)

Spa & Wellness Manager (Shipboard)

As Spa and Wellness Manager you will oversee all aspects of the Spa & Wellness o...

Location

United States of America , Miami

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

A minimum of 7 years experience in luxury Hotels and / or onboard Cruise Lines
An extensive foundational working experience in core Spa skills in Massage, Beauty, Aesthetics and / or Hair
Experience in developing new openings or ship launches & set up of new hiring, employee culture, massage, skin, hair and nail training plans and certification courses
Strong verbal and written communication skills
Can demonstrate a digital mastery of most common office software tools eg Excel, Outlook, Microsoft Teams
Fluent in written and spoken English and additional language fluency preferred

Job Responsibility

Ensure smooth daily operations of all amenities within the Spa, Salon and Fitness operations aboard The Yacht
This role will support shoreside and shipboard operations
Create and maintain benchmarks for the highest standards of cleanliness, maintenance and efficiency of our spa and wellness operating model
Responsible for creating a synergistic team of multi trade Spa & Salon professionals
Assessing Guest Feedback trends and conducting regular training sessions to enhance skills, knowledge and performance KPIs all aligned with Four Seasons service standards
Manage inventory levels for all spa products and liaise with on shore distributors to ensure both pricing and par stocks are optimized
Monitor the Spas Financial Performance, including budgeting, revenue targets, incentive and commission plans, operating costs and nimbly adapt the business to implement optimal profitability strategies
Work closely with all other Yacht departments across all divisions ensuring the internal and external Spa brand is recognized as a cohesive, well run operational team
Design and introduce innovative Spa & Wellness programs, classes and treatments that are reflected in industry trends but are unique and ownable to our Spa
All Spa Operations must comply with Health & Safety regulations as well as Four Seasons compliance, safety and regulatory requirements

What we offer

Competitive salary, wages, bonus and a comprehensive benefits package
Excellent training and development opportunities
Complimentary Employee Uniforms while onboard
Complimentary Employee Meals while onboard

Fulltime

Assistant Spa Manager

Position has responsibility for supervising and coordinating activities of emplo...

Location

Egypt , Cairo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the spa, guest services, or related professional area.

Job Responsibility

Supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas
Ensuring guest and employee satisfaction and achieving the operating budget
Assuming the responsibilities of the Spa Director in his/her absence
Ensuring all employees have the proper supplies, equipment and uniforms
Comprehending budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
Managing supplies and equipment inventories within budget
Maintaining cleanliness of spa and related areas and equipment
Understanding the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals
Setting a positive example for guest relations
Interacting with guests to obtain feedback on product quality and service levels

Fulltime

Away Spa Manager

Ignite Curiosity. Expand Worlds. Be Part of the W Experience. W Hotels redefine ...

Location

Czech Republic , Prague

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Proven experience in spa or wellness management within luxury hospitality
Strong leadership skills with a hands-on, people-first approach
Solid understanding of spa financials, budgeting, and revenue management
Passion for wellness, guest experience, and innovative spa concepts
Excellent communication skills
English required
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
4 years' experience in the spa, guest services, front desk, sales and marketing, or related professional area OR 4-year bachelor's degree in business administration, Hotel and Restaurant Management, or related major
2 years' experience in the spa, guest services, front desk, sales and marketing, or related professional area
Flexibility to work weekends and holidays as business requires

Job Responsibility

Lead the Spa Experience
Oversee all spa operations including treatments, salon, skincare, massage, fitness, wellness programs, reception, reservations, and locker room areas
Ensure flawless daily operations while maintaining the highest standards of cleanliness, ambiance, and service
Lead by example on the floor, delivering exceptional guest experiences and handling guest feedback with confidence and care
Drive Business & Financial Performance
Manage spa budgets, payroll, forecasts, and operating statements to meet or exceed financial goals
Monitor sales performance and implement strategies to maximize revenue and profitability
Control operational expenses including amenities, linens, professional products, décor, and supplies
Retail, Sales & Marketing
Select retail vendors, manage supplier relationships, and oversee product selection, purchasing, merchandising, and displays

What we offer

Competitive salary based on experience
5 weeks of annual leave
Permanent employment contract
Staff meals during shifts
Discounts on accommodation across all Marriott International hotels worldwide
Public transport contribution
Multisport card

Fulltime

Assistant Manager - Spa

The Assistant Manager - Spa is responsible for supervising the daily activities ...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
High School Diploma or GED plus additional education or training in hospitality, spa-related areas
3-5 years Hospitality and Customer Service Experience

Job Responsibility

Oversees and coordinates, employee relations, training, inventory, staff productivity, operations development, standards, promotions, staff reviews, maintains knowledge and understanding of treatments/physiological effects/contraindications, guest satisfaction issues, ensures Company and department standards are upheld, merchandising of retail products, and administers computer operations
Performs all other projects and responsibilities as required
Ensures confidentiality with respect to guest and employee information
Assists Spa Attendants and Front Office Specialists with guest experience, answering telephones, checking in guests, making reservations, providing tours and maintaining daily cleanliness of facility during operating hours
Creates schedules to ensure appropriate staffing levels according to business volumes
i.e. special events, holidays, weekends, groups, guest demand, profit goals, etc
Possesses operational knowledge of SpaSoft software, Microsoft applications, Stratton Warren
Monitors short and long-term strategies designed to increase revenue, profitability, retail sales, guest satisfaction, employee satisfaction, and employee retention
Acts as a resource between employees and spa manager to resolve work related conflicts
Reviews and determines appropriate resolution ensuring policy and procedures are consistently followed

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Fulltime

Away Spa Manager

Ignite Curiosity. Expand Worlds. Be Part of the W Experience. W Hotels redefine ...

Location

Czech Republic , Prague

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Proven experience in spa or wellness management within luxury hospitality
Strong leadership skills with a hands-on, people-first approach
Solid understanding of spa financials, budgeting, and revenue management
Passion for wellness, guest experience, and innovative spa concepts
Excellent communication skills
English required
2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
4 years’ experience in the spa, guest services, front desk, sales and marketing, or related professional area OR 4-year bachelor’s degree in business administration, Hotel and Restaurant Management, or related major
2 years’ experience in the spa, guest services, front desk, sales and marketing, or related professional area
Flexibility to work weekends and holidays as business requires

Job Responsibility

Oversee all spa operations including treatments, salon, skincare, massage, fitness, wellness programs, reception, reservations, and locker room areas
Ensure flawless daily operations while maintaining the highest standards of cleanliness, ambiance, and service
Lead by example on the floor, delivering exceptional guest experiences and handling guest feedback with confidence and care
Manage spa budgets, payroll, forecasts, and operating statements to meet or exceed financial goals
Monitor sales performance and implement strategies to maximize revenue and profitability
Control operational expenses including amenities, linens, professional products, décor, and supplies
Select retail vendors, manage supplier relationships, and oversee product selection, purchasing, merchandising, and displays
Create and manage spa promotions, seasonal campaigns, gifting programs, and special events
Develop bespoke spa offerings for groups, including amenities, gifts, and customized services
Ensure spa services are featured in all hotel marketing and promotional activities

What we offer

5 weeks of annual leave
Staff meals during shifts
Discounts on accommodation across all Marriott International hotels worldwide
Public transport contribution
Multisport card

Fulltime

Assistant Spa Manager

The Assistant Spa Manager supports the day-to-day operations of the spa, ensurin...

Location

Greece , Mykonos

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Customer Service Skills: Friendly, welcoming, and attentive to guest needs, ensuring a comfortable and pleasant experience in the spa
Attention to Detail: Ability to maintain the cleanliness and organization of all spa areas, including treatment rooms, locker rooms, relaxation areas, and common spaces
Physical Stamina: Able to stand and move around for long periods, as well as perform tasks such as cleaning and restocking supplies
Knowledge of Spa Services: Familiarity with the spa's offerings, enabling them to assist guests in making informed decisions about treatments or answering general questions
Hygiene Standards: Understands and follows strict hygiene and safety protocols to ensure the health and safety of guests and staff
Flexibility: Willing to work shifts that may include weekends, holidays, and evenings, as required by the spa’s schedule
All Applicants must possess the legal right to work in Greece

Job Responsibility

Assist the Spa Manager in overseeing daily spa operations and ensuring high-quality guest services
Supervise spa staff, providing training and support to enhance their performance and service standards
Monitor inventory levels of spa products and equipment, assisting with ordering as needed
Address guest inquiries and concerns promptly to ensure satisfaction and resolve any issues
Collaborate with the management team to develop and implement spa promotions and programs

What we offer

Competitive salary and comprehensive benefits package
Complimentary employee meals, bus transportation, uniform & laundry services
Ticket Restaurant monthly allowance
Complimentary nights at Four Seasons Hotels & Resorts globally
Employee recognition programs
Opportunities for global travel through task forces and transfers
Access to Four Seasons global training & development programs
Accommodation and transport to the hotel will be provided

Fulltime

Wellness Manager

Position has responsibility for supervising and coordinating activities of emplo...

Location

Portugal , Algarve

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the spa, guest services, or related professional area

Job Responsibility

Supervise and coordinate activities of employees delivering spa services
Ensure guest and employee satisfaction
Achieve operating budget
Manage supplies and equipment inventories
Maintain cleanliness of spa and related areas
Handle guest problems and complaints
Conduct employee training and recognition programs
Support Spa Director in day-to-day operations

What we offer

Employee recognition program
Training initiatives
Collaborative work environment

Fulltime

Assistant Spa Manager

Location

United States of America , Atlanta

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent reading, writing and oral proficiency in the English language
Excellent communication skills
Basic knowledge of Microsoft, One Drive and Book4Time preferred
Supervisory experience preferred
A thorough understanding of Spa treatments and The Spa environment

Job Responsibility

Assist the Director of Spa with the supervision, management and growth of all Spa staff
Supervise the Spa Staff
Interview, train, schedule, monitor employee performance, discipline and complete payroll for all personnel who report to him/her
Monitor the housekeeping standards and mechanical effectiveness of all facilities, report deficiencies as they occur and follow-up
Maintain a safe and hazard free environment for all staff and guests and promote safety awareness at all times
Review all suggestions and comments from guests and make necessary adjustments
Keep accurate and up-to-date records and statistics on the Spa as well as of Spa employees
Develop all operation manuals for department and implement training programs to ensure the growth of the department
Ensure timely and effective performance reviews for the department
Participate in regular staff meetings keep employees informed of hotel policies and changes as well as ways to increase sales and service

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounted rates for Marta and/or Parking

Fulltime

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Spa Manager - Wellness Program Manager

Job Description

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