CrawlJobs Logo

Spa Manager - Wellness Program Manager

https://www.marriott.com Logo

Marriott Bonvoy

Location Icon

Location:
Saudi Arabia , Amaala

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.

Job Responsibility:

  • Supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas
  • Ensuring guest and employee satisfaction
  • Achieving the operating budget
  • Assumes the responsibilities of the Spa Director in his/her absence
  • Ensures all employees have the proper supplies, equipment and uniforms
  • Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
  • Manages supplies and equipment inventories within budget
  • Maintains cleanliness of spa and related areas and equipment
  • Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals
  • Sets a positive example for guest relations
  • Interacts with guests to obtain feedback on product quality and service levels
  • Handles guest problems and complaints
  • Empowers employees to provide excellent customer service
  • Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement
  • Strives to improve service performance
  • Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns
  • Ensures employees understand expectations and parameters
  • Brings issues to the attention of the department manager and Human Resources as necessary
  • Observes service behaviors of employees and providing feedback to individuals
  • Participates in employee progressive discipline procedures
  • Participates in an on-going employee recognition program
  • Reviews comment cards and guest satisfaction results with employees
  • Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job
  • Supervises on-going training initiatives and conducting training when appropriate
  • Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team
  • Celebrates successes and publicly recognizes the contributions of team members
  • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
  • Assists the Spa Director in managing the day-to-day operations of the spa as necessary
  • Ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day

Requirements:

  • High school diploma or GED
  • 2 years experience in the spa, guest services, or related professional area

Additional Information:

Job Posted:
January 27, 2026

Employment Type:
Fulltime
Icon
Marriott Bonvoy - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Spa Manager - Wellness Program Manager

Wellness Manager

Position has responsibility for supervising and coordinating activities of emplo...
Location
Location
Portugal , Algarve
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years experience in the spa, guest services, or related professional area
Job Responsibility
Job Responsibility
  • Supervise and coordinate activities of employees delivering spa services
  • Ensure guest and employee satisfaction
  • Achieve operating budget
  • Manage supplies and equipment inventories
  • Maintain cleanliness of spa and related areas
  • Handle guest problems and complaints
  • Conduct employee training and recognition programs
  • Support Spa Director in day-to-day operations
What we offer
What we offer
  • Employee recognition program
  • Training initiatives
  • Collaborative work environment
  • Fulltime
Read More
Arrow Right

Director of Wellness

Responsible for managing and supervising all areas of the spa, pool and beach ar...
Location
Location
Malaysia , Langkawi
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Recreation/Health Club operations, Hotel and Restaurant Management, or related major
  • 4 years' experience in spa, guest services, front desk, sales and marketing, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 3 years' experience in spa, recreation/health club, guest services, front desk, sales and marketing
  • Knowledge of spa and salon services and equipment
  • Sales orientation and techniques
  • Basic computer skills
  • Mathematical reasoning
  • Oral and reading comprehension
  • Writing skills
Job Responsibility
Job Responsibility
  • Manage spa and recreation operations and budgets
  • Manage spa and recreation sales and marketing strategy
  • Manage spa and recreation revenue management strategy
  • Ensure and deliver exceptional customer service
  • Conduct human resources activities
  • Manage pool and beach areas including maintenance and cleanliness
  • Coordinate delivery of spa services
  • Oversee retail product research and purchasing
  • Monitor spa and recreation sales to meet revenue goals
  • Develop and manage children's program
What we offer
What we offer
  • Opportunity to work with global luxury brand
  • Career development plans
  • Employee recognition programs
  • Collaborative work environment
  • Equal opportunity employer
  • Fulltime
Read More
Arrow Right

Assistant Spa Manager

The Spa Assistant Manager supports the day-to-day operations of the spa, ensurin...
Location
Location
Spain , Illes Balears
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Leadership skills: Ability to assist the Spa Manager in overseeing daily operations and managing a team of therapists and spa staff
  • Strong customer service focus: Commitment to ensuring a high-quality guest experience, addressing concerns, and enhancing guest satisfaction
  • Spa and wellness knowledge: A solid understanding of spa treatments, products, and wellness services, with the ability to support the team in delivering top-notch services
  • Operational efficiency: Ability to help manage bookings, staffing schedules, and inventory to ensure smooth spa operations
  • Team management: Experience in supporting staff training, development, and performance management, ensuring the team meets high standards
  • Problem-solving abilities: Able to handle any issues that arise with guests or staff professionally and promptly
  • Attention to detail: Ensuring that the spa environment is clean, well-organized, and meets the luxury standards expected by guests
  • Strong communication skills: Capable of liaising with both the spa team and guests to ensure effective service delivery
  • Budget and revenue awareness: Ability to assist in managing spa revenue targets, costs, and ensuring profitability
  • Passion for wellness: A genuine interest in the spa and wellness industry, staying up-to-date with trends and innovations to continuously improve the guest experience
Job Responsibility
Job Responsibility
  • Assist the Spa Manager in overseeing daily spa operations and ensuring high-quality guest services
  • Supervise spa staff, providing training and support to enhance their performance and service standards
  • Monitor inventory levels of spa products and equipment, assisting with ordering as needed
  • Address guest inquiries and concerns promptly to ensure satisfaction and resolve any issues
  • Collaborate with the management team to develop and implement spa promotions and programs
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for business clothes
  • Complimentary Employee Meals
  • Discounts at our hotel restaurants
  • Discounts on local services
  • Possibility of accommodation and transportation to work (at a reduced cost)
  • Fulltime
Read More
Arrow Right

Spa Manager

The Spa Manager is the operational leader of Kas di Pueblo Spa, an iconic histor...
Location
Location
Curaçao
Salary
Salary:
Not provided
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Certification or diploma in Spa Management or Wellness Administration or related field
  • Minimum of 2–3 years’ experience in a supervisory or managerial role within a spa or wellness environment, preferably in a luxury or branded hotel setting
  • Proven ability to lead and motivate a diverse team to deliver exceptional guest service and achieve business objectives
  • Strong understanding of spa operations, including treatment menu development, scheduling, inventory control, and retail sales management
  • Demonstrated experience in budget management, forecasting, and cost control
  • Exceptional customer service and interpersonal skills, with a warm, professional, and guest-oriented approach
  • Excellent organizational and communication skills, with the ability to multi-task and remain calm under pressure
  • Strong knowledge of spa safety, hygiene, and sanitation standards
  • Experience with spa booking and point-of-sale systems (e.g., Book4Time, or similar) is an advantage
  • CPR and First Aid certification required or willingness to obtain
Job Responsibility
Job Responsibility
  • Overseeing the daily operations of the spa
  • Ensuring a seamless guest experience and maintaining the highest standards of service, cleanliness, and professionalism
  • Supervising and coordinating all spa activities, including treatments, salon services, wellness programs, reservations, reception, and locker room areas
  • Driving guests and associate satisfaction while achieving or exceeding financial and operational goals
  • Developing the spa team
  • Managing budgets and inventory
  • Ensuring that all brand standards, health, and safety procedures are consistently met
  • Fostering a culture of well-being, teamwork, and excellence
What we offer
What we offer
  • All costs associated with your work and resident permits to be paid by the hotel
  • Private health insurance plan fully covered by the employer for the first year of employment
  • Company phone
  • A vacation allowance of 5% of the net total salary, pro-rated as per your start date payable in June of every year
  • On the job coverage AD&D insurance
  • A pension plan will be available upon entering an indefinite work agreement
  • Participation in Management Bonus Program
  • Fulltime
Read More
Arrow Right

Assistant Spa Director

Manages and supervises all areas of the spa, including its programs, services, h...
Location
Location
United States , Scottsdale
Salary
Salary:
73000.00 - 100000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
  • 4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
  • 2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area
Job Responsibility
Job Responsibility
  • Manages and supervises all areas of the spa, including its programs, services, hours of operation, facilities and staff
  • Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas
  • Directs and works with the supervisory team and hourly employees to successfully execute all spa operations
  • Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
  • Managing Spa Operations and Budgets
  • Managing Spa Sales and Marketing Strategy
  • Managing Spa Revenue Management Strategy
  • Ensuring and Delivering Exceptional Customer Service
  • Conducting Human Resources Activities
  • Fulltime
Read More
Arrow Right

Spa Director

The Spa Director is responsible for the overall coordination and execution of sp...
Location
Location
United States , East Hazel Crest
Salary
Salary:
102900.00 - 125000.00 USD / Year
casinocareers.com Logo
Casino Careersv
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or GED
  • Bachelor’s Degree in Related Field AND three (3) years’ experience in a Spa Management position
  • OR Seven (7) years’ experience in a Spa Management position
  • OR Five (5) years’ experience in a Spa Management position with Wind Creek Hospitality
  • Five (5) years of work experience in a 4-diamond caliber destination spa as a Manager or Assistant Manager
  • Must be proficient in Microsoft Office applications - Outlook, Word, Excel, PowerPoint (skills test may be administered)
  • Demonstrated executive level writing and verbal communication skills required (skills test may be administered)
  • Demonstrated prior experience in development of marketing and promotional programs that resulted in measurable positive financial and other outcomes for the company
  • Demonstrated prior experience as a senior manager in opening a destination spa
  • Willing to work odd and irregular hours including nights, weekends, and holidays
Job Responsibility
Job Responsibility
  • Develops a plan to reorganize, re-launch, and operate a life-style wellness centered spa operation
  • Develops and meets operating objectives and budgets
  • Develops and implements a marketing and sales strategy that will deliver a constant message centered around “an escape from the ordinary” and increase visits
  • Leads the facility staff to deliver customers an escape from their ordinary world and assure that the outcome of every visit results in a feeling of belonging and importance for the customer
  • Develops, maintains, and consistently re-invents a menu of healthy-lifestyle driven wellness programs or variable time lengths that incorporate spa services, culinary instruction, and other programs that can be accommodated by on-staff or consulting instructors
  • Oversees a dedicated marketing and sales program that is concentrated in key markets and actively participates in resort wide marketing endeavors to stimulate consumer awareness and sales bookings
  • Maximize retail revenue by offering a strong and diverse line of spa and culinary merchandise
  • Perform monthly inventories and ensure sufficient inventories are maintained to meet operational needs
  • Develops and maintains standard operating procedures for facility operations
  • Recruits, hires, trains and retains an effective and professional staff
What we offer
What we offer
  • group medical, dental, vision, and life insurance
  • access to a flexible spending account (FSA)
  • Employee Assistant Program (EAP)
  • paid time off
  • 401K with matching
  • shift differential
  • discretionary quarterly bonuses
  • Fulltime
Read More
Arrow Right

Spa Receptionist

The Spa Receptionist is the first point of contact for guests visiting the spa, ...
Location
Location
Spain , Mallorca at Formentor
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous background in spa, wellness, or luxury hospitality reception is preferred
  • Fluency in English and Spanish is required
  • Authorization to work in Spain
  • 2 Years Work Experience
  • Professional /Technician Degree
  • High Language Ability
Job Responsibility
Job Responsibility
  • Greet and assist guests in a professional and friendly manner, ensuring a luxurious experience
  • Handle spa and gym reservations, inquiries, and guest requests efficiently
  • Provide information about spa treatments, wellness programs, and fitness offerings
  • Maintain accurate appointment schedules and ensure smooth check-in and check-out processes
  • Process payments, manage billing, and handle administrative tasks
  • Work closely with spa therapists, fitness instructors, and hotel departments to deliver exceptional service
  • Ensure cleanliness, organization, and a relaxing atmosphere in the spa reception and lounge areas
  • Handle guest feedback and concerns with professionalism and effective service recovery
  • Maintain up-to-date knowledge of spa promotions, special offers, and seasonal treatments
  • Manage inventory of spa products, amenities, and supplies, ensuring availability and efficient stock control
What we offer
What we offer
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Fulltime
Read More
Arrow Right

Assistant Spa Manager

Assists the Department Head in managing and supervising the Spa Department and a...
Location
Location
Seychelles , Mahé Island
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Holds a BAMS (Bachelor of Ayurvedic Medicine and Surgery) or BNYS (Bachelor of Naturopathy and Yogic Sciences) degree
  • Minimum 2–3 years of relevant experience in Spa & Health Club operations in a luxury hotel
  • Proficient in Ayurvedic consultations and treatments (e.g., Abhyanga, Shirodhara, Panchakarma)
  • Skilled in Yoga instruction for individuals and groups
  • Experience in spa management software for reservations, inventory, and reporting
  • Excellent English communication, guest relations, and upselling skills
Job Responsibility
Job Responsibility
  • Provide safe, supportive spaces to explore clients’ goals and intentions
  • Develop nutritional classes and provide some exercises regime for different guest needs
  • Provide market research and generate leads using social media in order to target prospective clients
  • Develop and conduct group/individual self-management educational sessions using evidence-based protocols
  • Body evaluations
  • BMI, fat percentage, mass percentage, and administer questionnaires
  • Conduct wellness assessments for diverse populations including
  • BMI, strength and cardiovascular fitness
  • Produce PowerPoint presentations to aide in monthly workshops
  • Deliver PowerPoint presentations sharing health and wellness information with diverse audiences
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy