Spa Locker Attendant

• Greet guests warmly and guide them through the locker room facilities
• Respond to all guest interactions promptly, courteously, and professionally to ensure maximum satisfaction and comfort
• Uphold all Four Seasons policies, procedures, and spa standards
• Handle guest requests and inquiries with the highest level of hospitality and professionalism, accommodating special needs whenever possible
• Resolve guest concerns effectively and ensure a seamless spa experience
• Maintain cleanliness and ensure locker rooms are well-stocked at all times

• Fluency in Spanish and English is required for this position
• High school education or equivalent experience
• Minimum experience of one (1) year in the position
• Ability to work with all hotel systems and maintain a high attention to detail
• Understand and ability to deliver high quality, luxury service standards
• Excellent interpersonal skills and communication skills
• Cross-cultural sensitivity and customer service orientation
• Guest centricity and understanding of the importance of guest preferences

Two (2) + years’ experience working within a luxury hotel or similar environment is considered an asset

• Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
• Shuttle service from San Lucas and San Jose del Cabo to the resort
• Complimentary Dry Cleaning for Employee Uniforms
• In-house training workshops for line and management employees
• Employee Service Awards as well as Employee of the Month & Employee of the Year Awards