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Scarlet Logo Scarlet · Hospitality and Tourism

Spa Host

United Kingdom, North Cornwall 12.60 GBP / Hour · Job Posted December 11, 2025
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Job Description

Be the friendly face and calming presence that shapes every guest’s spa journey. This role blends reception duties, guest support, coordination with therapists, and maintaining serene spa spaces – all set within the stunning clifftops of North Cornwall at the Bedruthan and Scarlet Hotels. This is a part time contract of 24 hours per week.

Job Responsibility

  • Welcome spa guests with warmth and professionalism
  • Manage bookings and guest queries using digital systems
  • Provide guidance on treatments, facilities, and products
  • Maintain immaculate spa and relaxation areas
  • Support therapists with operational needs
  • Prepare treatment spaces and ensure a calming environment
  • Handle payments, check-ins/outs, and admin tasks
  • Deliver exceptional hospitality aligned with brand values

Requirements

  • Previous customer service or front-of-house experience
  • Confident using booking systems and computers
  • Genuine interest in wellness or hospitality
  • Excellent communication skills
  • Strong organisation and time management
  • Calm, guest-focused approach
  • Digital literacy with booking/admin systems
  • Proactive problem-solving
  • Ability to work independently and in a team

Nice to have

  • Experience in a spa or leisure environment
  • Knowledge of treatments or spa products
  • First Aid certification

What we offer

  • £12.60 per hour + share of hotel tips
  • People-centric working environment
  • Learning and progression opportunities
  • 28 days holiday (increasing to 29 days after 1 year)
  • Long service scheme: free stay after year one!
  • 40% off food, drinks & hotel services while on shift
  • Local partnership discounts
  • Health Shield Healthcare Plan
  • Temporary on-site team accommodation available
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