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Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.
Job Responsibility:
Warmly greet guests upon arrival and provide a high level of personalized service
Manage spa bookings and schedules, ensuring accurate and efficient appointment coordination
Handle guest inquiries in person, over the phone, or via email, providing detailed information about treatments, services, and products
Process payments and maintain accurate billing and transaction records
Coordinate with therapists and spa staff to ensure smooth guest flow and timely service delivery
Maintain cleanliness and ambiance of the reception area to reflect luxury standards
Promote spa services and retail products, supporting sales targets and guest satisfaction
Comply with all Four Seasons’ policies and procedures
Introduce guests to spa services practitioners (massage therapists and fitness instructors, etc.)
Ensure Golden is used at the reception and all relevant guest details are given to the Therapist
Requirements:
2-4 years of experience in a similar position with a luxury hotel or resort
What we offer:
Deeply instilled values-based company culture
Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in a high quality, well-resourced apartment