Spa Guest Service Assistant Jobs

Spa Guest Service Assistant

Marriott Bonvoy

Location:
Fiji

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Provide spa orientation and services to guests at The Westin Fiji Golf Resort & Spa, maintaining cleanliness and ensuring guest satisfaction while following company policies and procedures.

Job Responsibility:

Provide general spa orientation to guests upon arrival
Offer guests amenities such as water, juice, or heated neck pillows
Answer questions about general property information and amenities
Escort guests to and from treatment rooms
Check computer for updates and changes to schedule regularly throughout the day
Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas
Dispose of trash and dirty linens in the proper area
Secure supplies and equipment at the end of each shift
Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations
Report accidents, injuries, and unsafe work conditions to manager
Complete safety training and certifications
Follow all company policies and procedures
Ensure uniform and personal appearance are clean and professional
Protect company assets
Anticipate and address guests' service needs
Thank guests with genuine appreciation
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Comply with quality assurance expectations and standards

Requirements:

High school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
No license or certification required
Eligible for individuals with working rights in Fiji
Ability to reach, bend, twist, pull, and stoop
Ability to move, lift, or carry objects weighing less than or equal to 10 pounds
Ability to stand, sit, or walk for an extended period of time

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Commitment to associate well-being
Global team environment

Additional Information:

Job Posted:
November 28, 2025

Employment Type:

Parttime

Work Type:

On-site work

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