Spa Guest Service Agent Job at Cavallo Point Lodge (Sausalito)

Spa Guest Service Agent

Join a friendly and dynamic team providing world class service at Cavallo Point ...

Location

United States , Sausalito

Salary:

22.71 - 23.16 USD / Hour

Cavallo Point Lodge

Expiration Date

Until further notice

Requirements

Must be friendly
Must be outgoing
Must be able to multi-task while dealing with both Spa guests and employees

Job Responsibility

Rotate and master all guest service operations including relaxation areas, tea bar, retail, Spa front desk
Create amazing experiences for guests

What we offer

Generous Paid Time Off program
Health Insurance
401k Retirement Option
Five-star hospitality training
Opportunity for advancement
Employee discount programs
Free parking
Commissions
Gratuities

Fulltime

Tennis Guest Services Agent

The Tennis Guest Services Agent is responsible for delivering exceptional servic...

Location

United States of America , Naples, Florida

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 1+ years in guest/customer service role
previous experience preferred in a tennis facility, spa or luxury setting
knowledge of the sport is a plus
experience with computers and Microsoft applications required
customer service experience with attention to detail
excellent customer service skills and a strong work ethic
efficient, well organized, and able to handle a variety of duties simultaneously
professional manner, discretion, and appearance
confident, outgoing personality and a can-do approach
ability to continuously stand, walk, and run for 8 or more hours a day

Job Responsibility

Managing the reception desk by greeting guests, answering phone calls, scheduling appointments, managing appointment schedule, and checking out guests
responding to all guest needs and special requests
utilizing Point of Sales System to accurately charge the guest for services and retail items
recommending retail products to guests and describing tennis services and related activities
providing exceptional service by handling all member and guest interactions with professionalism, resolving complaints, and accommodating special requests
reporting maintenance issues to the manager
assisting Tennis Attendants with responsibilities and duties in their absence or due to heavy volume periods
working closely with tennis professionals and other staff during lessons and events
performing other duties as assigned

What we offer

Competitive wages
comprehensive benefits package
medical, dental, vision, and 401K with employer match all starting at 30 days
paid time off plans start on the day of hire
employee cafeteria available for meals
discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
tuition reimbursement
opportunity to be part of a cohesive team in an inclusive work environment
wellbeing and mental health initiatives
embracement and promotion of diversity

Fulltime

Agent-spa desk

Schedule services for individuals and large groups using spa/salon reservations ...

Location

French Polynesia , Bora Bora

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
No license or certification required

Job Responsibility

Schedule services for individuals and large groups using spa/salon reservations software system
Call guests to confirm scheduled services
Answer questions about available services
Update the reservations/cancellations list throughout the day
Inform providers of last-minute changes
Resolve scheduling issues as needed by working with supervisor/manager
Check in guests for appointments
Confirm first and last name
Provide general spa orientation to guests upon arrival
Promote and sell spa/salon services

Fulltime

Spa Desk Agent

Schedule services for individuals and large groups using spa/salon reservations ...

Location

United States , Chicago

Salary:

24.27 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
No license or certification required

Job Responsibility

Schedule services for individuals and large groups using spa/salon reservations software system
Call guests to confirm scheduled services
Answer questions about available services
Update the reservations/cancellations list throughout the day
Inform providers of last-minute changes
Resolve scheduling issues as needed by working with supervisor/manager
Check in guests for appointments
Confirm first and last name
Provide general spa orientation to guests upon arrival
Promote and sell spa/salon services

Parttime

New

Agent-spa Desk

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are de...

Location

Israel , Herzliya

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or G.E.D. equivalent
Less than 1-year related work experience
No supervisory experience
No license or certification required

Job Responsibility

Schedule services for individuals and large groups using spa/salon reservations software system
Call guests to confirm scheduled services
Answer questions about available services
Update the reservations/cancellations list throughout the day
Inform providers of last-minute changes
Resolve scheduling issues as needed by working with supervisor/manager
Check in guests for appointments
Confirm first and last name
Provide general spa orientation to guests upon arrival
Promote and sell spa/salon services

Fulltime

New

Guest Relations Agent

The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candida...

Location

Qatar , Doha

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Degree Holder, preferably in hotel and restaurant management
2-4 years of experience as a Guest Relations Agent
Excellent command in English, and Russian is preferred

Job Responsibility

Coordinates and liaises with various departments to ensure the hotel provides the highest level guest experiences
Meets and greets arriving and departing guests
Provides genuine hospitality and recognition, acts as host/ hostess
Maintain a harmonious and professional relationship with co-workers, supervisors and all departments
Comply with and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Develop healthy and happy relation with other front office team member in particular and all hotel employee in general
Ensure all local and corporate policies, works rules and benchmark standard are properly applied
Utilize Golden appropriately for a maximum guest recognition/satisfaction
Developing guest connection and gain feedback from the guest regarding their overall stay or specific issue in particular then actively seeking solution to resolve the problem
Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests

What we offer

Opportunities to build a successful career with global potential
Unique strong culture - diversity of 50 different nationalities
Living accommodation in high quality, well-resourced apartment
Excellent Training and Development opportunities
Employee Recognition Programs
Complimentary nights at FS Hotels Worldwide
Paid annual home leave tickets
Complimentary meals in employee restaurants
Free transportation to work
Medical coverage

Fulltime

Core Agent

The Core Agent answers and directs phone calls, creates restaurant and spa reser...

Location

United States of America , Río Grande, Puerto Rico

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Passion for providing genuine customer service
High level of professionalism
Previous experience in Guest Services roles and employment experience within a luxury Hotels is considered an asset
Strong communication skills

Job Responsibility

Answers and directs phone calls
Creates restaurant and spa reservations
Pages, radio requests and faxes
Completes administrative and verification tasks related to guest reservations, employee reservations, call volume, and revenue tracking
Answers phone inquiries
Handles all guest interactions and reservations
Accommodates special requests
Resolves customer complaints
Assists customers with inquiries
Utilizes and ensures proper working condition of telephone, computer, internet, and facsimile systems

What we offer

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Reservations Agent

Our Reservations Agents are the voice of the hotel, combining charisma and profe...

Location

Australia , Sydney

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Outstanding communication skills, with a natural ability to engage and build rapport
A true passion for delivering memorable guest experiences
Exceptional attention to detail and accuracy in a fast-paced environment
Strong organisational and time management skills
At least 1 year of experience in Reservations or Front Office within a large international hotel
Flexibility to work a rotating roster, including evenings and weekends
Previous experience with Opera PMS is highly regarded

Job Responsibility

Handle guest enquiries via phone and email, converting conversations into confirmed bookings
Liaise with VIP guests, wholesalers, and travel agents to make, amend, and confirm reservations
Stay knowledgeable on all hotel offerings – including restaurants, bar, and spa – to upsell services and personalise guest experiences
Ensure every interaction reflects the warmth, care, and service excellence of Four Seasons

What we offer

Complimentary stays at Four Seasons properties worldwide
Competitive remuneration and career growth opportunities
Access to award-winning training and development programs
Staff meals and laundry for work attire
A supportive, inclusive culture guided by the Golden Rule – treating others as we wish to be treated

Fulltime

Spa Guest Service Agent

Cavallo Point Lodge

Location:
United States , Sausalito

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Spa Guest Service Agent

Spa Guest Service Agent

Tennis Guest Services Agent

Agent-spa desk

Spa Desk Agent

Agent-spa Desk

Guest Relations Agent

Core Agent

Reservations Agent

Spa Guest Service Agent

Cavallo Point Lodge

Location:United States , Sausalito

Category:Hospitality and Tourism

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 03, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Spa Guest Service Agent

Spa Guest Service Agent

Tennis Guest Services Agent

Agent-spa desk

Spa Desk Agent

Agent-spa Desk

Guest Relations Agent

Core Agent

Reservations Agent

Location:
United States , Sausalito

Category:
Hospitality and Tourism

Contract Type:
Not provided

Job Posted:
January 03, 2026