Spa Front Desk Attendant Job at Four Seasons (Seattle)

Spa Front Desk Agent

The Spa Receptionist is responsible for proactively welcoming guests, for dealin...

Location

United States of America , Río Grande, Puerto Rico

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 1 year of experience in a similar role, in a luxury hotel setting preferred
Requires the ability to multi-task on several items at once
Working knowledge of computer systems, hotel operating systems and experience with Microsoft Suite
Candidate must have excellent personal presentation and interpersonal skills
Excellent communication in both English and Spanish language required

Job Responsibility

Proactively welcoming guests
Dealing with all enquiries and being knowledgeable about treatments, products and services
Assisting guests in scheduling treatments and responding to all interactions in an efficient, courteous and professional manner
Complying with all Four Seasons policies, procedures and standards
Provides a professional and relaxed service to all guests, with the highest level of hospitality and professionalism
Assisting guests with their arrival and departure at the spa and offers information to guests about other services offered in the spa as well as the hotel
Proactively welcome guests with a welcome amenity, makes them feel welcome, pampers them and provide excellent service
Is knowledgeable about treatments, products and services offered as well as their pricing, processes and handles gift certificate requests
Schedules treatments to maximize use of time within the treatment schedule
Keeps all spa reception area neat and cleans including the staff lounge, spa desk, refreshment stations and retail area

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for business clothing
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Fulltime

Spa Attendant for Luxury Spa

The Spa Attendant is responsible for delivering orientation tours, explaining sp...

Location

United States , Fort Collins

Salary:

16.66 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Needs to be over 21 years of age with our liquor license
Ability to work in a fast-paced environment and maintain professionalism
Ability to pivot and navigate through change management
Comfortable interacting with guests in a spa setting
Proficiency in English language (reading, writing, and verbal)
Ability to operate standard and industrial appliances
Must have the flexibility to work Sundays
Must be able to work well with other team members, and managers, and interact with guests
Regular and consistent attendance is required

Job Responsibility

Being a steward of the Woodhouse brand
Effective communication skills. Headset radio worn all shift
Restocking areas as needed - turning over the spa behind all guests and staff
Completing projects as assigned - deep cleaning, etc
Ability to read, write, comprehend, and carry out instructions
Maintain clear and efficient communication and coordination with the front desk
Responsible for reporting maintenance concerns and work orders as needed
Ensure compliance with all health and safety regulations
Deliver orientation tours, explain spa amenities, and address guests’ questions
Maintain cleanliness standards throughout the locker rooms and common spaces

What we offer

Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Wellness resources
Paid CE and/or Licensure
Sign-On Bonus
Recognition Program
Team Building

Parttime

Spa Attendant

Spa Attendant's Purpose: The Spa Attendant guarantees guests receive optimal ser...

Location

United States , Sarasota

Salary:

15.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Strong attention to detail and excellent organization skills
Appreciation for cleanliness and sanitation
Ensuring clean, fresh laundry is available all day
Folding/Stocking laundry, towels, linen, supplies and amenities in the locker rooms, lounge areas and common areas at a busy spa
Maintaining and ensuring ample linen, robes, dishware, etc (all spa items) ready for guest and team member use
Being responsible for Guest Relaxation Room/Dressing Room/Treatment Room sweeps to pick up all dishes, used robes, linen, spa slippers and misc items
Assisting the Service Provider Teams with turning over and sanitizing treatment rooms in a timely and effective manner
Restocking all snacks and maintaining all levels of comfort for guests
Keeping the Break Room/Sink/Dishwasher in order
Being able to move, bend, lift, carry, push, pull and place objects weighing up to 40 lbs without assistance

Job Responsibility

The Spa Attendant guarantees guests receive optimal services by executing support responsibilities that provide the smooth flow of operations within the location
Maintaining a sanitary facility, performing general cleaning and organizational tasks and monitoring location laundry needs
Keeping the spa stocked with fresh linens, robes, etc
Executing an assortment of housekeeping responsibilities including completing laundry, sweeping, vacuuming, mopping, surface cleaning, dusting
Conforming to Woodhouse Spa standards and striving each day to exceed guest expectations

What we offer

401(k)
401(k) matching
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Paid time off
Vision insurance
Free Parking

Spa Attendant

The Spa Attendant guarantees guests receive optimal services by executing suppor...

Location

United States , Louisville

Salary:

17.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Strong attention to detail and excellent organization skills
Appreciation for cleanliness and sanitation
Ability to move, bend, lift, carry, push, pull and place objects weighing up to 40 lbs without assistance
Standing and/or walking for extended periods of time or for entire work shift
Maneuvering the spa with ease and grace collecting used laundry without distracting guests or team members
Greeting guests with a smile
Being a steward of the Woodhouse Brand making sure all areas comply to Woodhouse Standards
Taking pride in his/her work while communicating with the Front Desk Team to meet and exceed guests expectations
Assisting in meeting and exceeding both State and Woodhouse Sanitation Standards
Strong communication and team work skills

Job Responsibility

Guaranteeing guests receive optimal services by executing support responsibilities that provide the smooth flow of operations within the location
Maintaining a sanitary facility
Performing general cleaning and organizational tasks
Monitoring location laundry needs
Keeping the spa stocked with fresh linens, robes, etc
Executing an assortment of housekeeping responsibilities including completing laundry, sweeping, vacuuming, mopping, surface cleaning, dusting, etc
Ensuring clean, fresh laundry is available all day
Folding/Stocking laundry, towels, linen, supplies and amenities in the locker rooms, lounge areas and common areas at a busy spa
Maintaining and ensuring ample linen, robes, dishware, etc. (all spa items) ready for guest and team member use
Being responsible for Guest Relaxation Room/Dressing Room/Treatment Room sweeps to pick up all dishes, used robes, linen, spa slippers and misc. items

What we offer

401(k)
401(k) matching
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Paid time off
Vision insurance
Health Benefits to include: Health Insurance, Dental & Vision for Full Time Employees

Front Desk Key Holder

As a Key Holder you exhibit an aptitude for managerial responsibilities. Ensure ...

Location

United States , Indianapolis

Salary:

16.00 - 18.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Prefer 2+ years of sales or Hospitality experience
While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
Ability to work in a fast past environment
Attention to detail with a commitment to high standards
Complex computer skills
Must be available for early and late shifts as well as weekends
Professional demeanor and friendly nature
Good written and verbal skills
Reliable transportation to the store
Ability to sell product and re-book guests for future appointments

Job Responsibility

Arrive early to open & leave late to close the spa
Experience with point-of-sale software
Ensuring the spa is in perfect condition, clean and organized for our guests
Help drive retail sales and prebook appointment schedules
Operating the alarm system, including setting and disarming
Attending to guests’ requests
Communication with leadership on spa and teams needs
Overseeing the cleaning and delivery staff
Identify problems with working conditions and share with leadership team
Assume management responsibilities in the absence of the Spa Director or Assistant Managers

What we offer

Competitive Compensation with Monthly Bonus Incentive
Paid Time Off
Generous discounts on spa services and products
The Woodhouse Way – paid training program
Healthcare, Vision and Dental Benefits
401K
Annual reviews with pay increase opportunities
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling

Fulltime

Dual Spa Attendant & Concierge

Spa Attendants and Concierges provide the highest level of customer service to e...

Location

United States of America , Calistoga, California

Salary:

23.17 - 24.76 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School education or equivalent experience
CPR, First Aid Certified preferred
At least six months experience in a Luxury hospitality environment
Previous experience within Housekeeping or Spa industry preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Ability to multi-task in a high volume and demanding environment
Strong problem-solving skills, ability to handle difficult situations and guests
Reading, writing and oral proficiency in the English language
Outgoing personality and at ease with customers

Job Responsibility

Set-up and maintain Spa and Fitness areas including refreshments
Handle all guest interactions with the highest level of hospitality and professionalism
accommodate special requests whenever possible
assist customers in all inquiries in connection with Spa and Fitness services
Guide guests to their appointments as they relate to Spa and Fitness offerings
Ensure an adequate supply of all guest supplies and amenities throughout the Spa and Fitness areas in order to maintain immaculate presentation of these items
Maintain clean work areas in Spa Dispensary, Staff Room, and Spa Reception
Enforce Spa and Fitness rules and regulations for all adult and junior guests
Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided in the Spa and Fitness areas
Ensure compliance of daily, and opening/closing checklists by walking and ensuring all Spa and Fitness areas are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment

What we offer

Competitive Salary & Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after one year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Fulltime

Spa Concierge/Front Desk Receptionist

As a Spa Concierge, you are the first and last impression for each guest who ent...

Location

United States , Raleigh

Salary:

16.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Ability to work in a fast-paced environment and maintain professionalism
Ability to pivot and navigate through change management
Comfortable interacting with guests in a spa setting
Leadership experience in a similar role or front-office operations preferred
Comfort level with driving company sales goals and initiatives
Proficiency in English language (reading, writing, and verbal)
Computer proficiency
Previous customer service and telephone reservations experience
Regular and consistent attendance is required to perform the essential functions of this position

Job Responsibility

Being a steward of the Woodhouse brand
Serves as primary support for the spa’s manager, therapists, and guests
Ensures that every guest has a friendly, inviting, and memorable experience
Answers incoming calls, and listens to our guests’ needs to schedule appointments or provide service recommendations and collect payment for services
Partners with the therapists to increase their guest retention by scheduling the guest’s next appointment during checkout and promoting the recommended products
Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities and helping them to have a seamless experience
Drives service and retail sales by educating guests on products and services
Assists concierge team in reaching monthly retail sales goals
Remembers the small details that make Woodhouse Spa special - guest's favorite drink, a warm neck wrap, and/or personal information like birthdays and anniversaries
Must be able to work weekends and some holidays

What we offer

Employee discounts
Flexible schedule
Competitive salary
Paid CE and/or Licensure
Sign-On Bonus
Recognition Program
Team Building
Employee Discounts

Parttime

Spa Laundry Attendant

The Spa Attendant guarantees guests receive optimal services by executing suppor...

Location

United States , Nashville

Salary:

16.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Strong attention to detail and excellent organization skills
Appreciation for cleanliness and sanitation
Ability to move, bend, lift, carry, push, pull and place objects weighing up to 40 lbs without assistance
Standing and/or walking for extended periods of time or for entire work shift
Maneuvering the spa with ease and grace collecting used laundry without distracting guests or team members
Greeting guests with a smile
Being a steward of the Woodhouse Brand making sure all areas comply to Woodhouse Standards
Taking pride in his/her work while communicating with the Front Desk Team to meet and exceed guests expectations
Assisting in meeting and exceeding both State and Woodhouse Sanitation Standards
Strong communication and team work skills are always a plus

Job Responsibility

Guaranteeing guests receive optimal services by executing support responsibilities that provide the smooth flow of operations within the location
Maintaining a sanitary facility
Performing general cleaning and organizational tasks
Monitoring location laundry needs
Keeping the spa stocked with fresh linens, robes, etc
Completing laundry, sweeping, vacuuming, mopping, surface cleaning, dusting
Ensuring clean, fresh laundry is available all day
Folding/Stocking laundry, towels, linen, supplies and amenities in the locker rooms, lounge areas and common areas at a busy spa
Maintaining and ensuring ample linen, robes, dishware, etc (all spa items) ready for guest and team member use
Being responsible for Guest Relaxation Room/Dressing Room/Treatment Room sweeps to pick up all dishes, used robes, linen, spa slippers and misc items

What we offer

401(k) matching
Employee discounts
Flexible schedule
Free uniforms
401(k)
Dental insurance
Health insurance
Vision insurance
Free food & snacks
Opportunity for advancement

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Spa Front Desk Attendant

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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