Spa Director Job at Four Seasons (Boston)

Spa Director

About Four Seasons: Four Seasons is powered by our people. We are a collective o...

Location

United States , Beverly Hills

Salary:

130000.00 - 140000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

5 Years of luxury hotel experience is preferred
Reading, writing and oral proficiency in the English language is required

Job Responsibility

The Spa Director is in charge of a team that consists for lead therapists, therapists, attendants and coordinators
This leader establishes treatment protocols fur cutting edge spa treatments and massage therapies, conducts professional training, creates budgets, manages the Spa menu and leads by example
Creative problem-solving skills is a must
Administrative duties consist of but are not limited to payroll, team schedules and inventory amongst others
The Spa Director duties include but are not limited to oversee the Fitness, Pool, Spa & Retail operations of the Hotel
Manage and oversees The Spa, Fitness and Pool Departments and all they entail
Works with and supervises professional personnel such as Ayurvedic doctors, Herbalists, Medical Practitioners, etc
Maintain operating criteria/spa concepts and be responsible for the coordination and scheduling of all Spa & fitness related services in relation to consistency with policies, philosophy and objectives for the Spa
Convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale
Develop and enhance programs and policies to ensure employers of choice and retention of high performers and high potential Managers

What we offer

Be part of a cohesive team with opportunities to build a successful career with global potential
Have access to a robust benefit plan
Have the opportunity to engage in diverse and challenging work
Derive a sense of pride in work well done
Be recognized for excellence

Fulltime

Spa Director

The Spa Director leads the Spa and Fitness operations, ensuring an exceptional g...

Location

United States of America , Philadelphia

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 5 years of management experience in a luxury spa or wellness environment
Strong business acumen with experience driving revenue and managing budgets
Proven leadership skills with the ability to build, motivate, and develop teams
Strong knowledge of spa operations, retail, service standards, and wellness programming
Excellent communication, organizational, and interpersonal skills
Ability to thrive in a fast-paced environment and manage multiple priorities
Flexibility to work varied schedules including evenings, weekends, and holidays
Candidates must have valid work authorization for the U.S.

Job Responsibility

Oversee daily spa and fitness operations, ensuring seamless service delivery, facility upkeep, and adherence to luxury standards
Lead, coach, and develop a high-performing team, including hiring, training, scheduling, and performance management
Deliver exceptional and personalized guest experiences while resolving concerns with professionalism and care
Drive revenue through strategic pricing, retail initiatives, promotions, and wellness programming
Manage budgets, financial reporting, forecasting, and cost controls to ensure profitability
Maintain compliance with health, safety, and operational standards, working closely with housekeeping and engineering teams
Collaborate with marketing and public relations teams to promote spa services, events, and brand positioning
Stay informed on industry trends and implement innovative strategies to keep the spa competitive

What we offer

Competitive salary and comprehensive benefits package
Excellent training and development opportunities
Complimentary employee meals
Uniform dry cleaning
Opportunities for career growth within Four Seasons
Discounted
Medical, Dental, and Vision coverage
Parking and Septa access
City Fitness membership

Fulltime

Spa Director

The Spa & Wellness Director is responsible for overseeing the daily operations o...

Location

United States of America , Las Vegas

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Excellent reading, writing, and oral proficiency in the English language
Minimum of 5 years of management experience in a luxury spa setting
Demonstrated superior knowledge of spa, wellness, and holistic modalities
Thorough understanding of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue, and adhere to budgets
Previous experience preferred as a hands-on therapist, such as a massage therapist, aesthetician, or acupuncturist
Passion for the health and wellness industry

Job Responsibility

Oversee all aspects of spa operations, including guest services, treatment rooms, facilities, and amenities, ensuring smooth and efficient day-to-day operations
Maintain the cleanliness and functionality of the spa, coordinating with housekeeping and engineering departments as needed
Implement and monitor compliance with health and safety regulations, including emergency response procedures
Lead and manage the spa team, including therapists, aestheticians, receptionists, and support staff, providing guidance, training, and support to foster a high-performing and motivated workforce
Conduct regular staff meetings to keep employees informed of hotel policies, changes, and ways to enhance service and sales
Recruit, interview, and select job applicants
effectively supervise, mentor, and conduct performance evaluations for spa employees
Ensure the delivery of exceptional guest experiences and personalized services that exceed guest expectations, including spa treatments, wellness programs, and amenities
Interact with guests, providing full knowledge and assistance for maximum guest satisfaction in a friendly but unobtrusive manner
Develop and implement strategies to drive spa revenue and profitability, including pricing strategies, package promotions, retail sales, and membership programs

What we offer

Competitive compensation and benefits package
Opportunities for professional growth within a globally recognized luxury brand
Access to world-class training and development programs
A collaborative and supportive work environment that values innovation and excellence
Exclusive complimentary and discounted hotel stays across Four Seasons properties worldwide
The chance to work in a diverse and inclusive culture, contributing to creating memorable guest experiences

Fulltime

Spa Director

At Four Seasons, the Spa is far more than a facility. It is a destination, a san...

Location

United Kingdom , London

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Proven senior leadership experience within luxury spa or wellness operations
Strong commercial and financial acumen, with experience driving profitability without compromising guest experience
A visible, inspiring people leader with a genuine passion for coaching and development
Deep understanding of luxury service standards and personalised guest care
Strong strategic mindset with the ability to innovate and deliver against long‑term business objectives
Experience working closely with marketing, rooms, and hotel leadership teams
Calm, confident, and credible presence at senior leadership level
Alignment with Four Seasons values and the Golden Rule philosophy

Job Responsibility

Provide strong leadership and strategic direction across all Spa and Fitness operations
Create distinctive, luxury wellness experiences by anticipating guest needs and monitoring global wellness trends
Drive exceptional guest satisfaction through visible leadership, direct guest engagement, and effective service recovery
Maximise revenue through effective forecasting, yield management, retail and membership strategies
Develop, manage, and deliver the Spa business plan and annual budget, providing clear and insightful performance reporting
Partner closely with the Hotel Marketing team to develop and execute impactful Spa marketing and PR initiatives
Ensure compliance with Four Seasons policies and all health, safety, and regulatory requirements
Manage supplier relationships, procurement, inventory, and spa systems to ensure quality and efficiency
Represent the Spa within Hotel leadership forums and external industry engagements

What we offer

Career development
Excellent training and clearly defined career development pathways
Strong internal progression opportunities across London and the global Four Seasons portfolio
Holiday entitlement increasing with service up to 33 days
Company Sick Pay, increasing with service
Life insurance while on duty
2 Wellness days per year
Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
Complimentary meals while on duty in Zest, our staff cafeteria, with refreshments available throughout the day

Fulltime

Spa Director

The Spa Director is responsible for the overall coordination and execution of sp...

Location

United States , East Hazel Crest

Salary:

102900.00 - 125000.00 USD / Year

Casino Careersv

Expiration Date

Until further notice

Requirements

High School diploma or GED
Bachelor’s Degree in Related Field AND three (3) years’ experience in a Spa Management position
OR Seven (7) years’ experience in a Spa Management position
OR Five (5) years’ experience in a Spa Management position with Wind Creek Hospitality
Five (5) years of work experience in a 4-diamond caliber destination spa as a Manager or Assistant Manager
Must be proficient in Microsoft Office applications - Outlook, Word, Excel, PowerPoint (skills test may be administered)
Demonstrated executive level writing and verbal communication skills required (skills test may be administered)
Demonstrated prior experience in development of marketing and promotional programs that resulted in measurable positive financial and other outcomes for the company
Demonstrated prior experience as a senior manager in opening a destination spa
Willing to work odd and irregular hours including nights, weekends, and holidays

Job Responsibility

Develops a plan to reorganize, re-launch, and operate a life-style wellness centered spa operation
Develops and meets operating objectives and budgets
Develops and implements a marketing and sales strategy that will deliver a constant message centered around “an escape from the ordinary” and increase visits
Leads the facility staff to deliver customers an escape from their ordinary world and assure that the outcome of every visit results in a feeling of belonging and importance for the customer
Develops, maintains, and consistently re-invents a menu of healthy-lifestyle driven wellness programs or variable time lengths that incorporate spa services, culinary instruction, and other programs that can be accommodated by on-staff or consulting instructors
Oversees a dedicated marketing and sales program that is concentrated in key markets and actively participates in resort wide marketing endeavors to stimulate consumer awareness and sales bookings
Maximize retail revenue by offering a strong and diverse line of spa and culinary merchandise
Perform monthly inventories and ensure sufficient inventories are maintained to meet operational needs
Develops and maintains standard operating procedures for facility operations
Recruits, hires, trains and retains an effective and professional staff

What we offer

group medical, dental, vision, and life insurance
flexible spending account (FSA)
Employee Assistant Program (EAP)
paid time off
401K with matching
shift differential
discretionary quarterly bonuses

Fulltime

Experienced Spa Director

Lead a Premier Luxury Spa in Gainesville, VA. Woodhouse Spa – Gainesville is see...

Location

United States , Gainesville

Salary:

65000.00 - 80000.00 USD / Year

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Proven experience as a Spa Director, Spa Manager, Hotel Spa Manager, or Luxury Hospitality Leader
Strong expertise in spa operations, recruiting, team development, and performance management
Demonstrated success in sales growth, client experience, and cost control
Exceptional leadership, communication, and problem-solving skills
Passion for luxury wellness, guest satisfaction, and team excellence
Ability to thrive in a fast-paced, service-driven environment

Job Responsibility

Recruit, hire, train, and retain top spa and hospitality talent
Inspire, mentor, and develop a high-performing team culture
Lead with integrity, professionalism, and accountability
Foster collaboration, positivity, and guest-first service excellence
Oversee all daily spa operations for seamless guest experiences
Ensure organizational efficiency, scheduling effectiveness, and service quality
Manage crisis situations calmly while maintaining a peaceful luxury environment
Delegate effectively while maintaining operational accountability
Drive spa revenue through strategic marketing, guest retention, and upselling
Maximize profitability while maintaining exceptional service standards

What we offer

401(k)
401(k) matching
Employee discounts
Paid time off
Wellness resources

Fulltime

Assistant Spa Director

Manages and supervises all areas of the spa, including its programs, services, h...

Location

United States , Scottsdale

Salary:

73000.00 - 100000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major
4 years experience in the spa, guest services, front desk, sales and marketing, or related professional area
OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major
2 years experience in the spa, guest services, front desk, sales and marketing, or related professional area

Job Responsibility

Manages and supervises all areas of the spa, including its programs, services, hours of operation, facilities and staff
Coordinates the delivery of spa services, including salon, skin care, fitness and wellness, massage, program coordinating, reservations, reception desk and locker room areas
Directs and works with the supervisory team and hourly employees to successfully execute all spa operations
Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department
Managing Spa Operations and Budgets
Managing Spa Sales and Marketing Strategy
Managing Spa Revenue Management Strategy
Ensuring and Delivering Exceptional Customer Service
Conducting Human Resources Activities

Fulltime

Director of Spa and Retail

About the role: This role requires a dynamic leader in aesthetic taste with the ...

Location

United States of America , Vail

Salary:

110000.00 - 120000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 5 years management experience in a luxury Spa
Demonstrates superior knowledge and passion of spa, wellness, and holistic modalities
Thorough knowledge of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials
A proven record of being able to schedule staff and complete payroll records and reports in accordance with budgeted guidelines
A record of promoting growth through increasing revenue and daily operational efficiency while maintaining healthy spa morale
Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States

Job Responsibility

Ensures the training of the Spa staff to exceed standards
Ability to work with Learning Manager and Designated Trainers to achieve the best possible learning environments for spa and retail staff
The ability to be responsible for the administration of goods, requisitions, inventories, storage and cost-effective usage of all department related materials and assets, according to standards to ensure for smooth operation
The ability to issue recommendations regarding the annual operating budget, capital investment budget, operating planning, and further periodic evaluations of financial performance, including reports on sales and operations with supporting statistical data
The ability to maintain operating criteria/spa concepts and be responsible for the coordination and scheduling of all Spa related services in relation to consistency with policies, philosophy and objectives for the Spa
The ability to interview and select job applicants as well as effectively supervise, discipline, mentor and give performance evaluations for Spa employees and convey clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale
The ability to participate in regular staff meetings to keep employees informed of hotel policies and changes as well as ways to increase sales and service
The ability to work closely with Engineering Housekeeping, and Laundry, to maintain quality and mechanical operation, cleanliness and special requirements of all Spa equipment and facilities
The ability to keep the Resort Manager informed about the department, all employees' performance, and guests concerns and comments and assist with other duties as needed
Oversight of retail products and purchasing in multiple areas to balance in-house inventory

What we offer

Eligible for Performance Base Annual Incentive Plan (10% Target)
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Employee Cafeteria available for meals
Be yourself and become a member of a work family that cares about you and invests in your development
Elevate your craft here and abroad
Employee engagement at all levels

Fulltime

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Spa Director

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