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Spa Director

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Four Seasons

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Location:
United States of America , Philadelphia

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Spa Director leads the Spa and Fitness operations, ensuring an exceptional guest experience while driving business performance. This role oversees daily operations, team leadership, service standards, and financial performance, while developing innovative strategies to grow revenue and maintain a luxury spa environment.

Job Responsibility:

  • Oversee daily spa and fitness operations, ensuring seamless service delivery, facility upkeep, and adherence to luxury standards
  • Lead, coach, and develop a high-performing team, including hiring, training, scheduling, and performance management
  • Deliver exceptional and personalized guest experiences while resolving concerns with professionalism and care
  • Drive revenue through strategic pricing, retail initiatives, promotions, and wellness programming
  • Manage budgets, financial reporting, forecasting, and cost controls to ensure profitability
  • Maintain compliance with health, safety, and operational standards, working closely with housekeeping and engineering teams
  • Collaborate with marketing and public relations teams to promote spa services, events, and brand positioning
  • Stay informed on industry trends and implement innovative strategies to keep the spa competitive

Requirements:

  • Minimum 5 years of management experience in a luxury spa or wellness environment
  • Strong business acumen with experience driving revenue and managing budgets
  • Proven leadership skills with the ability to build, motivate, and develop teams
  • Strong knowledge of spa operations, retail, service standards, and wellness programming
  • Excellent communication, organizational, and interpersonal skills
  • Ability to thrive in a fast-paced environment and manage multiple priorities
  • Flexibility to work varied schedules including evenings, weekends, and holidays
  • Candidates must have valid work authorization for the U.S.
What we offer:
  • Competitive salary and comprehensive benefits package
  • Excellent training and development opportunities
  • Complimentary employee meals
  • Uniform dry cleaning
  • Opportunities for career growth within Four Seasons
  • Discounted
  • Medical, Dental, and Vision coverage
  • Parking and Septa access
  • City Fitness membership

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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