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The Woodhouse Day Spa - Buffalo Logo The Woodhouse Day Spa - Buffalo · Health and Beauty

Spa Coordinator

United States, Kingston 16.00 - 20.00 USD / Hour · Job Posted April 19, 2026
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Job Description

Come join The Woodhouse Day Spas, voted America’s best day spa in 2012 and 2013 by American Spa Magazine! We are hiring for full time and part time Spa Concierge. The Woodhouse Day Spa strives to create a unique spa experience for each of our guests and cannot achieve this without talented therapists who have passion for what they do! "You've Gotta Do What You Love!" Our spa coordinators...Make the world go ‘round and we love that!

Job Responsibility

  • Orchestrates the spa schedule and ensures proper guest flow
  • Rocks sales numbers by providing gift card and retail recommendations
  • Ensures a positive, consistent guest experience
  • Supports the general manager
  • Always making sure the place is tidy and everyone has marching orders for the day

Requirements

  • Passion for what they do
  • Super organized
  • Astute attention for detail

What we offer

  • Paid CE and/or Licensure
  • Sign-On Bonus
  • Flexible Scheduling
  • Recognition Program
  • Team Building
  • Employee Discounts
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  • Ensures a positive, consistent guest experience
  • Supports the General Manager and leadership team
  • Stays highly organized with strong attention to detail
  • Maintains a clean, professional, and well-organized front desk environment
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  • Serves as primary support for the spa's manager, therapists and guests
  • Ensures that every guest has a friendly, inviting and memorable experience
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  • Ability to travel between Montclair and Hoboken locations
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  • Provides exceptional guest service while recommending retail and gift cards
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  • Serves as primary support for the spa’s manager, therapists and guests
  • Ensures that every guest has a friendly, inviting and memorable experience
  • Answers incoming calls, listens to our guests’ needs to schedule appointments or give service recommendations, and collects payment for services
  • Partners with the therapists to increase their guest retention and retail sales by scheduling the guest’s next appointment during checkout and promotes the recommended products
  • Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
  • Drives service and retail sales/awareness by educating guests on products, services and treatments
  • Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
  • Must be able to work some evenings, weekends and holidays
What we offer
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  • Competitive Pay and Incentive programs
  • Generous discounts and opportunities to enjoy services and products
  • “The Woodhouse Way” paid training program
  • Working in a state of the art facility
  • Paid CE and/or Licensure
  • Sign-On Bonus
  • Flexible Scheduling
  • Recognition Program
  • Team Building
  • Employee Discounts
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Arrow Right