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The Woodhouse Day Spa - Buffalo Logo The Woodhouse Day Spa - Buffalo · Health and Beauty

Spa Coordinator

United States, Alpharetta · Job Posted May 20, 2026
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Job Responsibility

  • Serves as primary support for the spa's manager, therapists and guests
  • Ensures that every guest has a friendly, inviting and memorable experience
  • Have a welcoming and warm personality, outgoing, never met a stranger
  • Answers incoming calls, listens to our guests' needs to schedule appointments or give service recommendations, and collects payment for services
  • Partners with the therapists to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promotes the recommended products
  • Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
  • Drives service and retail sales/awareness by educating guests on products, services and treatments
  • Remembers the small things that make The Woodhouse special--the guest's favorite drink, personal details such as birthdays and anniversaries and can pamper our guests

Requirements

  • Serves as primary support for the spa's manager, therapists and guests
  • Ensures that every guest has a friendly, inviting and memorable experience
  • Have a welcoming and warm personality, outgoing, never met a stranger
  • Answers incoming calls, listens to our guests' needs to schedule appointments or give service recommendations, and collects payment for services
  • Partners with the therapists to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promotes the recommended products
  • Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helps them to have a seamless experience
  • Drives service and retail sales/awareness by educating guests on products, services and treatments
  • Remembers the small things that make The Woodhouse special--the guest's favorite drink, personal details such as birthdays and anniversaries and can pamper our guests
  • Have strong computer skills and prefer previous experience with scheduling software
  • Must be able to work evenings, weekends and holidays
  • Must be willing to work shifts Monday through Sunday and able to be flexible with your schedule

What we offer

  • Competitive Pay and Incentive programs
  • Generous discounts and opportunities to enjoy services and products
  • "The Woodhouse Way" paid training program
  • Working in a new state of the art facility
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