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Spa Coordinator

The Woodhouse Day Spa - Buffalo

Location:
United States , Alpharetta

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

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Job Responsibility:

Serves as primary support for the spa's manager, therapists and guests
Ensures that every guest has a friendly, inviting and memorable experience
Have a welcoming and warm personality, outgoing, never met a stranger
Answers incoming calls, listens to our guests' needs to schedule appointments or give service recommendations, and collects payment for services
Partners with the therapists to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promotes the recommended products
Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Drives service and retail sales/awareness by educating guests on products, services and treatments
Remembers the small things that make The Woodhouse special--the guest's favorite drink, personal details such as birthdays and anniversaries and can pamper our guests

Requirements:

Serves as primary support for the spa's manager, therapists and guests
Ensures that every guest has a friendly, inviting and memorable experience
Have a welcoming and warm personality, outgoing, never met a stranger
Answers incoming calls, listens to our guests' needs to schedule appointments or give service recommendations, and collects payment for services
Partners with the therapists to increase their guest retention and retail sales by scheduling the guest's next appointment during checkout and promotes the recommended products
Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helps them to have a seamless experience
Drives service and retail sales/awareness by educating guests on products, services and treatments
Remembers the small things that make The Woodhouse special--the guest's favorite drink, personal details such as birthdays and anniversaries and can pamper our guests
Have strong computer skills and prefer previous experience with scheduling software
Must be able to work evenings, weekends and holidays
Must be willing to work shifts Monday through Sunday and able to be flexible with your schedule

What we offer:

Competitive Pay and Incentive programs
Generous discounts and opportunities to enjoy services and products
"The Woodhouse Way" paid training program
Working in a new state of the art facility

Additional Information:

Job Posted:
May 20, 2026

Employment Type:

Parttime

Work Type:

On-site work

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