Spa Coordinator Job at The Woodhouse Day Spa

Spa Reception Agent/Spa Experience Coordinator

Spa Receptionist are responsible for checking guest in at the Spa, while maintai...

Location

United States , Essex

Salary:

17.00 USD / Hour

The Essex Resort & Spa

Expiration Date

Until further notice

Requirements

High school graduate or equivalent
Ability to work in a fast paced environment
Previous experience in customer service preferred
Computer knowledge preferred
Ability to communicate effectively

Job Responsibility

Provide a professional and friendly attitude to all customers and employees
Check guest in and out effectively using Spa software
Meet guest needs: fitness room, locker room, relaxation area
Knowledge of retail products and services offered in the Spa and Resort
Maintain a cash bank effectively
On time attendance and dress code required
Work cooperatively with other departments
Perform special task as requested by the Director of the Spa, Manager and supervisor
Maintain the cleanliness and neatness of facility daily

What we offer

Medical Insurance (with Employer contribution)
Dental Insurance (with Employer contribution)
Vision Insurance
Life & Disability Insurance (Employer paid)
Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren)
Medical Care Flexible Spending Account
Dependent Care Account (for Daycare, elderly care or other dependent care)
Short and Long Term Disability Insurances
Accident Insurance
Critical Illness Insurance for employee and spouse/domestic partner

Parttime

New

Spa Intern

The main purpose of the job is to support the daily operations of the Spa by ass...

Location

Italy , Taormina

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Positive attitude and strong interpersonal skills
Excellent time management and organizational abilities
Proficiency in Microsoft Office software: Word, Excel, PowerPoint
Excellent Italian and English communication skills (verbal and written)
A genuine interest in wellness, hospitality, and guest experience

Job Responsibility

Support the daily operations of the Spa by assisting in the coordination of guest experiences and administrative activities
Collaborate with the Spa team and other departments to ensure smooth scheduling of appointments, proper handling of guest requests, and alignment with hotel services
Assist in managing bookings, maintaining accurate guest records, and supporting retail operations within the Spa
Support daily administrative tasks, including reporting, inventory coordination, and general organization of the Spa environment

What we offer

500€ monthly expense reimbursement
Excellent Training and Development opportunities
Complimentary Dry Cleaning for Employee Uniforms
Meals available at our Employee Restaurant
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

New

Guest Experience Manager

The Guest Experience Manager, or “GEM,” is a valued member of the spa leadership...

Location

United States , Littleton

Salary:

23.00 - 25.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

1-3+ years of supervisory experience in spa, retail, hospitality, or other service-based environments preferred
Prove sales experience with the ability to drive service and retail performance
Strong customer service skills with experience resolving guest concerns professionally
Demonstrated leadership ability with a track record of coaching and motivating team members
Experience with scheduling, daily operations oversight, and basic performance metrics
Strong organizational, communication, and multitasking skills in a fast-paced, goal-driven environment

Job Responsibility

Managing and monitoring all areas of spa operations to ensure compliance with policies and procedures
Demonstrating and reinforcing excellent customer service to promote guest satisfaction and retention
Addressing all guest issues and concerns when serving as MOD for the location
Daily analysis of reporting schedules to determine performance in service sales, retail sales, average ticket, success of promotional offers, schedule utilization and maximization
Identifying areas of opportunity for increasing profitability on a daily, weekly, and monthly basis
Ensuring the spas meet or exceed goals set for the locations, departments, and individual contributors
Implementing strategy and coaching initiatives to increase performance, monitoring and communicating progress to the leadership teams with consistency
Creating the master schedule in partnership with the management team, Department Leads, and Spa Director
Coordinating and managing training opportunities for Concierge in conjunction with the Department Leads and Spa Director for in-spa operations, vendor product knowledge, and treatment protocols
Partnering with the Corporate Field Marketing Manager on in-spa marketing needs, coordination, and execution of in-spa campaign initiatives

What we offer

401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Training & development
Vision insurance
Wellness resources
Paid CE and/or Licensure
Sign-On Bonus

Fulltime

New

Spa/Health Club Receptionist

The Spa Receptionist is responsible for guest satisfaction in the spa by perform...

Location

United States of America , Baltimore

Salary:

21.93 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

At least 6 months of spa receptionist or related experience, preferably in a luxury hotel or resort
Excellent personal presentation and interpersonal skills
Strong time management skills: ability to multi-task, set priorities, and adjust to changing conditions
Willing to work in a fast-paced environment
Ability to operate all computer equipment necessary to perform the job
Knowledge of Book4Time preferred/is a plus
Excellent communication and interpersonal skills
Ability to work closely with other departments and communicate clearly and effectively with colleagues and guests
Work authorization in the United States required
Flexible schedule with availability to work weekends and holidays

Job Responsibility

Facilitates guest arrival and departure in the spa
Coordinate spa treatment bookings
Schedule treatments with selected Spa software, maximizing time within the treatment schedule and tracking guest preferences
Responds to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assist guests with all inquiries in connection with spa services
Assists guests with the sale of retail merchandise
Assist in the inventory and stocking of retail items
Ability to work, weekends, nights, and holidays

What we offer

Medical, vision and dental insurance
Complimentary life insurance
Short-term disability insurance
Paid time off and holiday
401k Retirement Plan
Exciting training and development opportunities
Complimentary employee meals
Complimentary room nights at Four Seasons hotels around the world
Discounted employee parking

Fulltime

Spa Manager

The Four Seasons Hotel Kuala Lumpur is looking for a Spa Manager. Candidates wit...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Hospitality Management, Business Administration, Wellness Management, or related field preferred
Professional certification in Spa Management, Aesthetics, Cosmetology, or Wellness Therapy is an advantage
Minimum 5–7 years of experience in spa or wellness operations
At least 2–3 years in a supervisory or managerial role within a luxury or 5-star hotel environment
Strong knowledge of spa treatments, wellness therapies, and luxury service standards
Experience with spa booking and POS systems
Ability to manage budgets, P&L statements, inventory, and cost control
Understanding of health, safety, and sanitation regulations
Deep understanding of luxury guest expectations and personalized service
Strong conflict resolution and problem-solving skills

Job Responsibility

Understands market trends and have a proven track record for collaborating with Directors of Marketing to put together sound business plans and supporting action steps
Ensures the training of the Spa staff to exceed standards
The ability to maintain operating criteria/spa concepts and be responsible for the coordination and scheduling of all Spa related services in relation to consistency with policies, philosophy and objectives for the Spa
Able to communicate on all levels with staff, colleagues and management and conveys clear instructions and guidance to staff and establish working relationships that attain a high level of effective employee morale
Works closely with Engineering to maintain quality and mechanical operation of all Spa equipment
Oversees the cleanliness of the Spa and coordinate special requirements with Housekeeping, Laundry, and Engineering
Able to understand and implement emergency response procedures and respond properly in any hotel/ spa emergency to assure staff and guest safety

What we offer

Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary dry cleaning for employee uniforms
Complimentary employee meals

Fulltime

Spa Operations Manager

Spa Operations Manager - Fairmont Sonoma Mission Inn & Spa (Hotel). Are you a ha...

Location

United States , Sonoma

Salary:

83000.00 - 87000.00 USD / Year

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous leadership experience in a luxury hospitality environment required, preferably in a spa or wellness setting
Degree or diploma in hospitality, business, or wellness-related field is an asset
Familiarity with systems such as Book4Time, Opera, BirchStreet, and Microsoft Office is an asset
Professional presentation with strong interpersonal and problem-solving skills
Service-oriented personality with a passion for hospitality and wellness
Proven ability to build and maintain strong relationships with guests, colleagues, and stakeholders
Results-driven, flexible, and able to perform under pressure
Ability to lead by example, foster a strong team culture, and set the standard for high performance
Willingness to work weekends, holidays, and variable hours as business needs require

Job Responsibility

Provide hands-on leadership for the day-to-day operations of the Spa, including scheduling, payroll support, opening and closing procedures, and service coordination, to deliver a consistently elevated luxury wellness experience
With a strong front-of-house focus, directly oversee the Reservations Team, Spa Experience Coordinators (Reception), and Spa Supervisors
Foster an engaged, high-performing work environment through ongoing coaching, feedback, recognition, and development
Support onboarding, training, and continued development of spa colleagues
Ensure exceptional guest experiences aligned with brand standards, including seamless guest flow across treatments, thermal amenities, and retail spaces
Actively manage guest feedback and service recovery to drive satisfaction and loyalty
Partner with the Spa leadership team on SOPs, workflow optimization, and operational improvements
Contribute to menu updates, seasonal offerings, and wellness programming
Support revenue, labor, expense, and retail performance goals, including merchandising and inventory control
Maintain operational, cleanliness, and presentation standards across treatment rooms, thermal areas, retail, and back-of-house spaces

What we offer

Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
Learning programs through our Academies
Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Fulltime

Assistant Spa Manager

Position has responsibility for supervising and coordinating activities of emplo...

Location

United States , Scottsdale

Salary:

25.77 - 31.73 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the spa, guest services, or related professional area

Job Responsibility

Supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas
Ensuring guest and employee satisfaction
Achieving the operating budget
Assumes the responsibilities of the Spa Director in his/her absence
Ensures all employees have the proper supplies, equipment and uniforms
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
Manages supplies and equipment inventories within budget
Maintains cleanliness of spa and related areas and equipment
Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals
Sets a positive example for guest relations

What we offer

Training
Development
Recognition
A place where you can pursue your passions in a luxury environment with a focus on holistic well-being

Fulltime

Assistant Spa Manager

Position has responsibility for supervising and coordinating activities of emplo...

Location

United States , Scottsdale

Salary:

25.77 - 31.73 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the spa, guest services, or related professional area

Job Responsibility

Supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas
Ensuring guest and employee satisfaction
Achieving the operating budget
Assumes the responsibilities of the Spa Director in his/her absence
Ensures all employees have the proper supplies, equipment and uniforms
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
Manages supplies and equipment inventories within budget
Maintains cleanliness of spa and related areas and equipment
Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals
Sets a positive example for guest relations

What we offer

Training
Development
Recognition
A place where you can pursue your passions in a luxury environment with a focus on holistic well-being

Fulltime

Spa Coordinator

The Woodhouse Day Spa - Buffalo

Location:
United States , Mukwonago

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 26, 2026

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