Spa Coordinator

• Provide a warm and professional welcome to guests, ensuring an exceptional experience from arrival to departure
• Manage reservations and efficiently schedule spa treatments, maximizing availability for guests
• Be knowledgeable about all spa services, treatments, and products, confidently advising guests on their choices
• Handle guest inquiries via phone, email, and in person, ensuring prompt and professional responses
• Maintain cleanliness and organization of the spa reception area
• Process payments and manage billing accurately
• Collaborate with the spa team to ensure seamless daily operations and an outstanding guest experience

• Reading, writing and oral proficiency in the English language
• Superior communication and organizational skills
• Previous hotel and computer knowledge preferred
• Great and honest smile
• High grooming standards
• 2 years experience on a similar position
• Education: High School Degree or equivalent

Previous hotel and computer knowledge preferred

• Comprehensive health and vision insurance (Available to Full-Time employees only)
• Discovery nights at Four Seasons Properties around the globe
• Holiday and vacation pay (Available to Full-Time employees only)
• Daily meals inspired by award-winning chefs
• Uniforms and uniform care
• Sick pay, disability coverage and life insurance (Available to Full-Time employees only)
• Parking discounts
• Staff lounge and cafeteria space with city view
• Up to eight weeks of parental leave pay (Available to Full-Time employees only)
• Fur baby insurance
• 401(k) retirement plan
• Discounted accommodations at Four Seasons properties worldwide
• Dental coverage available at a discounted rate (Available to Full-Time employees only)