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Spa Concierge

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The Woodhouse Day Spa - Buffalo

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Location:
United States , The Woodlands

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Want to work at America’s BEST day spa? We are hiring for Full Time Spa Concierge. At The Woodhouse, we value our team members and strive for excellence with every guest experience. Share with us your unique talents and professionalism and in return, we will train you in “The Woodhouse Way” providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. Our spa concierge... Makes the magic happen by providing the ultimate guest experience and invoking guest delight!

Job Responsibility:

  • Provides personal attention from the time the guest walks though the door
  • Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
  • Answers the phone with a smile each and every time
  • Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
  • Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
  • Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

Requirements:

  • Customer Service experience
  • Experience with face-to-face sales
  • Able to stand for extended periods of time
  • Able to read, write, and speak English fluently
  • Reliable transportation
  • High School education or higher
  • Legally authorized to work in the US
  • Willing to proceed with a background check
  • Available to work evening shifts during the week
  • Willing to work weekend shifts
What we offer:
  • Competitive Pay and Incentive programs
  • Paid vacations
  • Generous discounts and opportunities to enjoy services and products
  • “The Woodhouse Way” paid training program
  • Working in a new state of the art facility
  • Paid CE and/or Licensure
  • Sign-On Bonus
  • Flexible Scheduling
  • Recognition Program
  • Team Building
  • Employee Discounts

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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