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Spa Concierge

United States, Houston Employment contract 13.50 - 15.00 USD / Hour · Job Posted May 29, 2026
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Job Responsibility

  • Answers phones
  • Welcomes each guest who enters the spa with a smile
  • Confirm appointments daily
  • Schedule appointments using the MEEVO software
  • Prepare and finalize sale tickets
  • Educate guests on spa services and retail products
  • Orchestrates the spa schedule and ensures proper guest flow
  • Rocks sales numbers by providing gift card and retail recommendations
  • Ensures a positive, consistent guest experience
  • Supports the Spa Director and entire spa team
  • Is super organized and has an astute attention for detail, always making sure the place is tidy
  • Abide by the handbook policies

Requirements

  • Must be friendly/welcoming and have a professional demeanor. This position requires constant interaction with guests
  • Attend all staff meetings & huddles as required by your schedule
  • Must be a team player and enthusiastic contributor to servicing our guests
  • Must have the ability to multi-task
  • Must have reliable transportation

What we offer

  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
  • Performance/pay review every 6 months
  • Monthly retail bonuses
  • Free spa services and discounts on all retail products
  • Competitive Pay and Incentive programs
  • Daily SPIFF opportunities = extra pay incentive
  • Paid Vacations for Full Time Employees
  • 401K and health plans for Full Time Employees

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