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Seeking full time and part time Spa Hospitality team members for immediate hire! Woodhouse Spa – Baybrook has an immediate need for full-time and part-time Spa Concierges. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. WE ARE LOOKING FOR POSITIVE, SELF-MOTIVATED INDIVIDUALS. Passion Meets Purpose at Woodhouse. At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us. Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth. About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
Job Responsibility:
Answers phones
Welcomes each guest who enters the spa with a smile
Confirm appointments daily
Schedule appointments using the MEEVO software
Prepare and finalize sale tickets
Educate guests on spa services and retail products
Orchestrates the spa schedule and ensures proper guest flow
Rocks sales numbers by providing gift card and retail recommendations
Ensures a positive, consistent guest experience
Supports the Spa Director and entire spa team
Is super organized and has an astute attention for detail, always making sure the place is tidy
Abide by the handbook policies
Requirements:
Must be friendly/welcoming and have a professional demeanor
Must have constant interaction with guests
Attend all staff meetings & huddles as required by schedule
Must be a team player and enthusiastic contributor to servicing guests
Must have the ability to multi-task
Must have reliable transportation
What we offer:
401(k) matching
Bonus based on performance
Company parties
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Performance/pay review every 6 months
Monthly retail bonuses
Free spa services and discounts on all retail products