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The Spa Concierge/Reservationist is responsible for but not limited to: Answering incoming calls and scheduling appointments; Welcoming guests to the Spa and checking them in; Touring guest through the Spa and sharing information about our amenities; Completing the guest check out transaction once their treatment is complete. Our mission at The Spa at Chatham Bars Inn is to provide personalized and friendly service, as well as a memorable experience for our guests. This team member will play a key role in making each guest's day at the Spa enjoyable and serene. We are dedicated to delivering the ultimate tranquil escape to every guest.
Job Responsibility:
Answering incoming calls and scheduling appointments
Welcoming guests to the Spa and checking them in
Touring guest through the Spa and sharing information about our amenities
Completing the guest check out transaction once their treatment is complete
Requirements:
Someone with or the ability to obtain a CPR and First Aide certification preferred
Someone with an engaging and welcoming personality
Someone with a strong attention to detail
Someone who can work under pressure in a fast-paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills
Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
Someone with a flexible schedule that allows them to work weekends and holidays