Spa Concierge Job at The Woodhouse Day Spa

Spa Concierge

The Spa Attendant - Female is responsible for greeting all guests, answering cal...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
Must be able to work on the FEMALE side of the spa

Job Responsibility

Greet all guests, answer calls, assist with guest inquiries, book appointments, check guests in for their scheduled services, appropriately bill for services received and complete the payment transaction, cross-sell retail products
Give tours of the facility
Maintain the cleanliness of the facility
Ensure appointments begin and end as scheduled
Assist guests inside the spa
Serve refreshments
Continuous stocking and preparation for guest needs on the female side of the spa
Assists guests with reservations and check-in process
Accurately books, changes, and cancels cooking reservations and spa appointments
Assists guests with payment of services and retail items

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Parttime

Spa Concierge

This role is responsible for the experience at the reception desk of the Spa and...

Location

United States of America , Vail, Colorado

Salary:

25.58 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 1+ years in guest/customer service role, luxury spa experience preferred
Passion for spa, wellness, and holistic modalities
Strong guest service experience and the ability to work well and maintain organization in a fast-paced environment
Requires knowledge of the ability to operate computer equipment and Microsoft applications
Fluency in English is required for this location
This job requires applicants to have current work authorization in the in the United States

Job Responsibility

Responsible for managing the spa reception desk by greeting guests, answering phone calls, scheduling appointments, managing the spa appointment schedule and checking out guests when they depart
Respond to all guest needs and special requests either in person or via phone and add personal recommendations where appropriate
Utilize Point of Sales System to accurately charge the guest for services and items
Recommends retail products to guests and assists Spa Attendants with other duties as needed

What we offer

Winter Season Lifestyle Benefit
Merchant Pass and Eco Passes Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Employee Cafeteria available for meals
Complimentary dry cleaning of uniforms

Fulltime

Spa Concierge

Front Desk Spa Concierge @ Woodhouse Spa - Downtown Louisville...COMING SOON! At...

Location

United States , Louisville

Salary:

17.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

1 year of front desk or customer service experience – at a spa, restaurant or hotel is preferred
Experience using a scheduling spa software is preferred
Ability to work weekends - 1 Weekend day shift required of all Employees
Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards
Possess strong professional communication and excellent customer service skills
Must be able to multi-task in a fast paced environment
Must have the ability to stand for long lengths of time
Positive attitude is required

Job Responsibility

Open or close the spa depending on your shift schedule
Check-in each guest for their service and assist at check-out after their service has concluded
Answer our multi-line phone system -Schedule services for guests using our MEEVO software system
Retail products and Series
Confirm appointments and help prepare therapists for service day
Pre-book our guests at check-out for future services
Provide amenities to guests when needed
Provide 5 Star Customer Service
Ensure Sanitation Standards are met and exceeded in Spa

What we offer

401(k)
401(k) matching
Dental insurance
Employee discounts
Flexible schedule
Health insurance
Paid time off
Vision insurance
Competitive hourly wage
Paid Vacation

Weekend & Evening Spa Concierge

We are looking for good people to work with an amazing Woodhouse Team! The Woodh...

Location

United States , Rochester Hills

Salary:

Not provided

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Outgoing personality
Team player
Master of multi tasking
Past spa experience a plus

Job Responsibility

Booking appointments
Greeting and checking out guests
Ensuring great guest experience
Ensuring seamless spa flow
Ensuring clean, welcoming environment

What we offer

50% off spa services
Friends and Family Discount
Flexibility
Ample room for growth and advancement
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building
Employee Discounts

Parttime

Spa Concierge

Join our award-winning Woodhouse Spa team, named Top Workplace by The Times-Pica...

Location

United States , Metairie

Salary:

11.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

warm
detail-oriented
team-focused with a passion for hospitality
sales experience is preferred

Job Responsibility

welcoming guests
confirming details of their visit
guiding them through enhancements and retail options to elevate their experience
creating memorable moments
supporting our service team
driving spa performance

What we offer

Employee discounts
Health insurance
Training & development
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building
Employee Discounts

Fulltime

New

Spa Supervisor

Location

China , Taipa

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor degree in Hospitality, Wellness, Business Management or related field
Reading, writing and oral proficiency in Cantonese, Mandarin and English
Minimum of 3 years' experience in spa or wellness operations
Previous experience as a Team Lead or Supervisor is an advantage
Excellent customer service and communication abilities
Practical knowledge of spa treatments and service flow
Organized, detail-oriented and reliable
Applicants must hold a Macau ID due to work permit restriction

Job Responsibility

Supervise day-to-day spa operations during assigned shifts to ensure smooth guest flow, timely treatment delivery and therapist readiness
Ensure consistent delivery of treatment standards and a high-quality guest experience
Monitor guest feedback, handle enquiries and resolve service issues promptly and professionally, escalate and report recurring issues to Spa Management
Supervise spa therapists and Spa Concierge during daily operations, providing on-the-spot guidance, support and service corrections
act as shift-in-charge in the absence of Spa Management
Assist with daily stock usage tracking, linen control and proper handling of spa products
Support achievement of daily sales targets through active supervision and coaching, encourage upselling of treatments, packages and retail products
Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Works harmoniously and professionally with co-workers

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

New

Spa Supervisor

The Spa Supervisor is responsible for overseeing daily spa operations on the flo...

Location

China , Taipa

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor degree in Hospitality, Wellness, Business Management or related field
Reading, writing and oral proficiency in Cantonese, Mandarin and English
Minimum of 3 years' experience in spa or wellness operations, previous experience as a Team Lead or Supervisor is an advantage
Excellent customer service and communication abilities
Practical knowledge of spa treatments and service flow
Organized, detail-oriented and reliable

Job Responsibility

Supervise day-to-day spa operations during assigned shifts to ensure smooth guest flow, timely treatment delivery and therapist readiness
Ensure consistent delivery of treatment standards and a high-quality guest experience
Monitor guest feedback, handle enquiries and resolve service issues promptly and professionally, escalate and report recurring issues to Spa Management
Supervise spa therapists and Spa Concierge during daily operations, providing on-the-spot guidance, support and service corrections
act as shift-in-charge in the absence of Spa Management
Assist with daily stock usage tracking, linen control and proper handling of spa products
Support achievement of daily sales targets through active supervision and coaching, encourage upselling of treatments, packages and retail products
Complies with Four Seasons' Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Works harmoniously and professionally with co-workers

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Spa Concierge

Want to work at America's BEST day spa? Ready to do what you love? Ready to make...

Location

United States , Atlanta

Salary:

16.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Provides personal attention from the time the guest walks though the door
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Serves as back up for the leadership team, when they are busy taking care the 'big stuff', you always make sure things are running smoothly
Has attention to detail to make sure spa areas look pristine
Performs laundry/cleaning duties when needed

Job Responsibility

Provides personal attention from the time the guest walks though the door
Educates the guest on the Woodhouse experience
Answers the phone with a smile each and every time
Is the brand ambassador
Remembers the small things that make The Woodhouse special
Serves as back up for the leadership team
Has attention to detail to make sure spa areas look pristine
Performs laundry/cleaning duties when needed

What we offer

Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Competitive Pay/Incentives
Generous discounts and opportunities to enjoy services and products
'The Woodhouse Way' paid training program
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling

Select Country

Spa Concierge

The Woodhouse Day Spa - Buffalo

Location:
United States , New Orleans

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 06, 2026

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Location:United States , New Orleans

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