Spa Concierge Job at The Woodhouse Day Spa

Spa Concierge

The Spa Attendant - Female is responsible for greeting all guests, answering cal...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
Must be able to work on the FEMALE side of the spa

Job Responsibility

Greet all guests, answer calls, assist with guest inquiries, book appointments, check guests in for their scheduled services, appropriately bill for services received and complete the payment transaction, cross-sell retail products
Give tours of the facility
Maintain the cleanliness of the facility
Ensure appointments begin and end as scheduled
Assist guests inside the spa
Serve refreshments
Continuous stocking and preparation for guest needs on the female side of the spa
Assists guests with reservations and check-in process
Accurately books, changes, and cancels cooking reservations and spa appointments
Assists guests with payment of services and retail items

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Parttime

New

Spa Concierge

Join our award-winning Woodhouse Spa team, named Top Workplace by The Times-Pica...

Location

United States , Metairie

Salary:

11.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

warm
detail-oriented
team-focused with a passion for hospitality
sales experience is preferred

Job Responsibility

welcoming guests
confirming details of their visit
guiding them through enhancements and retail options to elevate their experience
creating memorable moments
supporting our service team
driving spa performance

What we offer

Employee discounts
Health insurance
Training & development
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building
Employee Discounts

Fulltime

New

Guest Experience Manager

The GEM is a valued member of the spa leadership team, tasked with oversight of ...

Location

United States , Denver

Salary:

21.00 - 23.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Leadership
Communication
Guest Service
Detail oriented
Organization
Customer service
Time management
Delegation
Self-motivated
Analytical thinking

Job Responsibility

Manage and monitor all areas of spa operations to ensure compliance with policies and procedures
Demonstrate and reinforce excellent customer service to promote guest satisfaction and retention
Address all guest issues and concerns when MOD for the location
Take ownership of the Group Bookings process and communication with guests around planning special events
Daily analysis of reporting schedules to determine performance in service sales, retail sales, average ticket, success of promotional offers, schedule utilization and maximization
Identify areas of opportunity for increasing profitability on a daily, weekly, and monthly basis
Ensure the spas meet/exceed goals set for the locations, departments, and individual contributors
Implement strategy and coaching initiatives to increase performance, monitoring and communicating progress to the leadership teams with consistency
Update master schedule in partnership with management team, Department Leads, and Spa Director
Coordinate and manage training opportunities for Spa Concierge in conjunction with the Department Leads and Spa Director for in-spa operations, vendor product knowledge and treatment protocols

What we offer

Wellness resources
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Training & development
Vision insurance
Paid CE and/or Licensure
Sign-On Bonus

Fulltime

New

Spa Concierge

The Spa Attendant - Female is responsible for greeting all guests, answering cal...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
Must be able to work on the FEMALE side of the spa

Job Responsibility

Assists guests with reservations and check-in process in a courteous and polite manner
Accurately books, changes, and cancels cooking reservations and spa appointments
Assists guests with payment of services and retail items in an efficient and timely manner
Ensures that the check-in and payment process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately thus protecting the company’s assets
Maintains spa facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas)
Upholds spa decor by maintaining the set-up and cleanliness of the area
Conducts facility tours and describes the cooking school and spa amenities to all guests entering
Properly opens and closes each shift according to Standard Operating Procedures
Responds to guest requests, complaints or inquiries professionally, courteously and promptly
Provides accurate, appropriate and immediate responses to all requests by guests, ensures complete guest satisfaction

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Parttime

Luxury Spa Hospitality Team Member

Join Our Front Desk Hospitality Team at Woodhouse Spa Franklin. Luxury Spa. Exce...

Location

United States , Franklin

Salary:

17.00 - 19.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

1+ year experience in a luxury spa, salon, or hospitality setting
Confident with scheduling and POS systems
Friendly, polished, and proactive with guests and team members
Enthusiastic about wellness, beauty, and delivering exceptional service
Weekend availability and a flexible, team-oriented attitude
Professional appearance and communication style

Job Responsibility

Welcome guests and ensure a smooth, relaxing check-in and check-out experience
Manage appointment scheduling using spa software
Upsell retail products and wellness packages with confidence and care
Maintain a calm, clean, and well-orchestrated front desk environment
Provide knowledgeable, personalized recommendations for treatments and therapists
Collaborate with service providers to coordinate daily bookings and guest flow
Support spa events and brand promotions

What we offer

Employee discounts
Flexible schedule
Paid time off
Training & development
Wellness resources
Free food & snacks
Free uniforms
Paid CE and/or Licensure
Sign-On Bonus
Recognition Program

Fulltime

New

Spa Concierge

Step into a world where every detail is intentional, every guest is cherished, a...

Location

United States , Savannah

Salary:

16.00 - 19.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

A refined, professional presence
Prior experience in luxury spa, resort, hotel, or upscale retail environments
Grace under pressure, impeccable communication, and exceptional guest-service instincts
A passion for wellness, beauty, and elevated service standards

Job Responsibility

Set the tone for relaxation, refinement, and exceptional care
Create unforgettable guest moments

What we offer

Employee discounts
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Wellness resources
Training & development
No non-compete
Professional Woodhouse training
Clean & safe environment

Fulltime

Luxury Spa Concierge

Join the Front Desk Dream Team at Woodhouse Spa – Mount Pleasant! Where luxury m...

Location

United States , Charleston

Salary:

16.00 - 19.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Customer service, hospitality, or front desk/retail experience
Knowledge of or passion for luxury spa services
Thrives in a team-centered environment
Maintains a polished, professional appearance
Tech-savvy and comfortable with scheduling or POS software

What we offer

Employee discounts
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Free food & snacks
Free uniforms
Guaranteed hours
Sales commissions and bonus opportunities

Fulltime

Assistant Spa Manager

The Essex Resort & Spa is seeking an Assistant Spa Manager to help lead our Spa ...

Location

United States , Essex

Salary:

52000.00 USD / Year

The Essex Resort & Spa

Expiration Date

Until further notice

Requirements

Prior leadership or supervisory experience in a spa, wellness center, salon or hospitality setting
A passion for guest service and delivering wellness-focused experiences
Strong organizational skills with the ability to multitask in a dynamic environment
Positive, team-focused energy and the ability to motivate others
Comfort working a flexible schedule, including weekends and holidays
A calming, solutions-oriented approach when supporting guests and team members

Job Responsibility

Support the Spa Director in daily spa operations, ensuring a welcoming, professional and tranquil environment for guests and staff
Lead and motivate the Spa Concierge team—supporting scheduling, training and performance
Assist with managing treatment room flow, daily scheduling and operational logistics
Deliver exceptional guest service and resolve concerns with professionalism and care
Help maintain product inventory, retail displays and merchandising
Monitor spa cleanliness, ambiance and standards to ensure a best-in-class experience
Support staff communication, coaching, morale and culture-building
Assist with promoting spa services, packages, specials and seasonal offerings
Participate in recruiting, onboarding and ongoing training of spa team members

What we offer

Medical Insurance (with Employer contribution)
Dental Insurance (with Employer contribution)
Vision Insurance
Life & Disability Insurance (Employer paid)
Voluntary Life & Disability Insurance – for employee, spouse/domestic partner and child(ren) (supplemental – paid by employee)
Medical Care Flexible Spending Account
Dependent Care Account (for Daycare, elderly care or other dependent care)
Short and Long Term Disability Insurances
Accident Insurance
Critical Illness Insurance for employee and spouse/domestic partner

Fulltime

Spa Concierge

The Woodhouse Day Spa - Buffalo

Location:
United States , Peachtree City

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 04, 2026

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Job Description:

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Additional Information:

Job Posted:January 04, 2026

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