Spa Concierge Job at The Woodhouse Day Spa

Spa Concierge

The Spa Attendant - Female is responsible for greeting all guests, answering cal...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
Must be able to work on the FEMALE side of the spa

Job Responsibility

Greet all guests, answer calls, assist with guest inquiries, book appointments, check guests in for their scheduled services, appropriately bill for services received and complete the payment transaction, cross-sell retail products
Give tours of the facility
Maintain the cleanliness of the facility
Ensure appointments begin and end as scheduled
Assist guests inside the spa
Serve refreshments
Continuous stocking and preparation for guest needs on the female side of the spa
Assists guests with reservations and check-in process
Accurately books, changes, and cancels cooking reservations and spa appointments
Assists guests with payment of services and retail items

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Parttime

Spa Concierge

Join our award-winning Woodhouse Spa team, named Top Workplace by The Times-Pica...

Location

United States , Metairie

Salary:

11.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

warm
detail-oriented
team-focused with a passion for hospitality
sales experience is preferred

Job Responsibility

welcoming guests
confirming details of their visit
guiding them through enhancements and retail options to elevate their experience
creating memorable moments
supporting our service team
driving spa performance

What we offer

Employee discounts
Health insurance
Training & development
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building
Employee Discounts

Fulltime

Guest Experience Manager

The GEM is a valued member of the spa leadership team, tasked with oversight of ...

Location

United States , Denver

Salary:

21.00 - 23.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Leadership
Communication
Guest Service
Detail oriented
Organization
Customer service
Time management
Delegation
Self-motivated
Analytical thinking

Job Responsibility

Manage and monitor all areas of spa operations to ensure compliance with policies and procedures
Demonstrate and reinforce excellent customer service to promote guest satisfaction and retention
Address all guest issues and concerns when MOD for the location
Take ownership of the Group Bookings process and communication with guests around planning special events
Daily analysis of reporting schedules to determine performance in service sales, retail sales, average ticket, success of promotional offers, schedule utilization and maximization
Identify areas of opportunity for increasing profitability on a daily, weekly, and monthly basis
Ensure the spas meet/exceed goals set for the locations, departments, and individual contributors
Implement strategy and coaching initiatives to increase performance, monitoring and communicating progress to the leadership teams with consistency
Update master schedule in partnership with management team, Department Leads, and Spa Director
Coordinate and manage training opportunities for Spa Concierge in conjunction with the Department Leads and Spa Director for in-spa operations, vendor product knowledge and treatment protocols

What we offer

Wellness resources
401(k)
401(k) matching
Dental insurance
Employee discounts
Health insurance
Training & development
Vision insurance
Paid CE and/or Licensure
Sign-On Bonus

Fulltime

New

Spa Concierge

Looking for an exciting opportunity to join a world-class team and work in one o...

Location

United States of America , Boston

Salary:

29.70 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Knowledge of Spa Coordinator operations with good communication skills
Applicants are required to have physical mobility as lifting, walking, bending and moving objects up to 50lbs
Positive attitude and willing to learn is a must- 1 year experience preferred
Requires reading, writing and oral proficiency in the English language

Job Responsibility

To greet, accommodate and facilitate guest arrival and departure in the spa
To arrange spa appointments while greeting and accommodating guests
To respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
Maintain cleanliness, set-ups and spa standards in the locker rooms, work out and pool areas
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Assist guest with all inquiries in connection with spa services
Assist guests with the sale of retail merchandise
assist in the inventory and stocking of retail items
Ability to work, weekend, nights and holidays

What we offer

401(k) Retirement Matching Plan
Ability to experience our hotels as a guest through the Employee Travel program
Highly competitive salaries and incentives
Paid Sick Time Off
Complimentary Employee Meals

Parttime

Spa Concierge

The Spa Attendant - Female is responsible for greeting all guests, answering cal...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
Must be able to work on the FEMALE side of the spa

Job Responsibility

Assists guests with reservations and check-in process in a courteous and polite manner
Accurately books, changes, and cancels cooking reservations and spa appointments
Assists guests with payment of services and retail items in an efficient and timely manner
Ensures that the check-in and payment process is handled in accordance with company policy by processing cash, credit card and credit transactions accurately thus protecting the company’s assets
Maintains spa facility by performing necessary housekeeping duties (picking up towels, cups, shower & bathroom area, vanity area and all surrounding areas)
Upholds spa decor by maintaining the set-up and cleanliness of the area
Conducts facility tours and describes the cooking school and spa amenities to all guests entering
Properly opens and closes each shift according to Standard Operating Procedures
Responds to guest requests, complaints or inquiries professionally, courteously and promptly
Provides accurate, appropriate and immediate responses to all requests by guests, ensures complete guest satisfaction

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Parttime

Spa Concierge

Be the Heart of the Spa: Join Our Spa Concierge Team at Woodhouse Peachtree City...

Location

United States , Peachtree City

Salary:

14.00 - 15.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Responsible
Enthusiastic
Love helping others feel their best
At least one day of weekend availability (Saturday or Sunday) each week
18 years of age or older with reliable transportation to report on-time for all shifts

Job Responsibility

Be the smiling face and warm voice that welcomes every guest and sets the tone for their visit
Help guests feel at home by educating them about our services, amenities, and offerings
Support behind-the-scenes magic—making sure everything is clean, safe, and running smoothly
Create excitement and delight with your attention to detail and thoughtful service

What we offer

Dental insurance
Employee discounts
Flexible schedule
Training & development
Vision insurance
Free uniforms
Wellness resources
Paid training and growth opportunities
Service and product discounts
A beautiful, state-of-the-art workplace

Parttime

New

Spa Concierge

The Woodhouse Day Spa in will soon be opening in Rocky River and is currently hi...

Location

United States , Rocky River

Salary:

15.00 - 17.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Passion filled
Enthusiastic
Driven by intention
Guided by excellence
Willingness to serve
Ability to deliver
Provides personal attention
Educates the guest on the Woodhouse experience
Answers the phone with a smile
Is the brand ambassador

Job Responsibility

Makes the magic happen by providing the ultimate guest experience and invoking guest delight
Provides personal attention from the time the guest walks though the door
Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
Answers the phone with a smile each and every time
Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
Remembers the small things that make The Woodhouse special--the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
Serves as back up for the leadership team, when they are busy taking care the “big stuff”, you always make sure things are running smoothly

What we offer

Competitive Pay and Incentive programs
Paid vacations for full time employees
Generous discounts and opportunities to enjoy services and products
“The Woodhouse Way” paid training program
Working in a new state of the art facility
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building

Luxury Spa Hospitality Team Member

Join Our Front Desk Hospitality Team at Woodhouse Spa Franklin. Luxury Spa. Exce...

Location

United States , Franklin

Salary:

17.00 - 19.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

1+ year experience in a luxury spa, salon, or hospitality setting
Confident with scheduling and POS systems
Friendly, polished, and proactive with guests and team members
Enthusiastic about wellness, beauty, and delivering exceptional service
Weekend availability and a flexible, team-oriented attitude
Professional appearance and communication style

Job Responsibility

Welcome guests and ensure a smooth, relaxing check-in and check-out experience
Manage appointment scheduling using spa software
Upsell retail products and wellness packages with confidence and care
Maintain a calm, clean, and well-orchestrated front desk environment
Provide knowledgeable, personalized recommendations for treatments and therapists
Collaborate with service providers to coordinate daily bookings and guest flow
Support spa events and brand promotions

What we offer

Employee discounts
Flexible schedule
Paid time off
Training & development
Wellness resources
Free food & snacks
Free uniforms
Paid CE and/or Licensure
Sign-On Bonus
Recognition Program

Fulltime

Spa Concierge

The Woodhouse Day Spa - Buffalo

Location:
United States , Cleveland

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 13, 2026

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