Spa Concierge Job at The Woodhouse Day Spa

Spa Concierge

The Spa Attendant - Female is responsible for greeting all guests, answering cal...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
Must be able to work on the FEMALE side of the spa

Job Responsibility

Greet all guests, answer calls, assist with guest inquiries, book appointments, check guests in for their scheduled services, appropriately bill for services received and complete the payment transaction, cross-sell retail products
Give tours of the facility
Maintain the cleanliness of the facility
Ensure appointments begin and end as scheduled
Assist guests inside the spa
Serve refreshments
Continuous stocking and preparation for guest needs on the female side of the spa
Assists guests with reservations and check-in process
Accurately books, changes, and cancels cooking reservations and spa appointments
Assists guests with payment of services and retail items

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Parttime

New

Spa Concierge

This role is responsible for the experience at the reception desk of the Spa and...

Location

United States of America , Vail, Colorado

Salary:

25.58 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

Minimum 1+ years in guest/customer service role, luxury spa experience preferred
Passion for spa, wellness, and holistic modalities
Strong guest service experience and the ability to work well and maintain organization in a fast-paced environment
Requires knowledge of the ability to operate computer equipment and Microsoft applications
Fluency in English is required for this location
This job requires applicants to have current work authorization in the in the United States

Job Responsibility

Responsible for managing the spa reception desk by greeting guests, answering phone calls, scheduling appointments, managing the spa appointment schedule and checking out guests when they depart
Respond to all guest needs and special requests either in person or via phone and add personal recommendations where appropriate
Utilize Point of Sales System to accurately charge the guest for services and items
Recommends retail products to guests and assists Spa Attendants with other duties as needed

What we offer

Winter Season Lifestyle Benefit
Merchant Pass and Eco Passes Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
Employee Cafeteria available for meals
Complimentary dry cleaning of uniforms

Fulltime

New

Weekend & Evening Spa Concierge

We are looking for good people to work with an amazing Woodhouse Team! The Woodh...

Location

United States , Rochester Hills

Salary:

Not provided

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Outgoing personality
Team player
Master of multi tasking
Past spa experience a plus

Job Responsibility

Booking appointments
Greeting and checking out guests
Ensuring great guest experience
Ensuring seamless spa flow
Ensuring clean, welcoming environment

What we offer

50% off spa services
Friends and Family Discount
Flexibility
Ample room for growth and advancement
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building
Employee Discounts

Parttime

Spa Concierge

Join our award-winning Woodhouse Spa team, named Top Workplace by The Times-Pica...

Location

United States , Metairie

Salary:

11.00 USD / Hour

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

warm
detail-oriented
team-focused with a passion for hospitality
sales experience is preferred

Job Responsibility

welcoming guests
confirming details of their visit
guiding them through enhancements and retail options to elevate their experience
creating memorable moments
supporting our service team
driving spa performance

What we offer

Employee discounts
Health insurance
Training & development
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building
Employee Discounts

Fulltime

Assistant Manager

The Assistant Manager role mirrors that of the Manager/Spa Director; is responsi...

Location

United States , Sugarland

Salary:

Not provided

The Woodhouse Day Spa - Buffalo

Expiration Date

Until further notice

Requirements

Leadership skills
Ability to create a positive work culture
Ability to multi-task
Take ownership of spa operations
Present a professional image
Capable of networking
Social media experience
Experience in guest relations and massage/facials and/or hospitality management is preferred

Job Responsibility

Assisting Manager/Spa Director with managing and monitoring all areas of spa operations
Demonstrating and reinforce excellent customer service
Acting as the first point of contact for guest issues
Assisting in conducting daily huddles with the hospitality team
Working alongside the hospitality team to lead, train & develop front desk staff
Understanding and managing computer reports and functions
Performing other projects, work activities, and assisting with inventory processes
Attending all training for in-spa operations, product knowledge and treatment protocols
Maintaining a professional appearance
Ensuring the health and safety of guests and employees

What we offer

Employee discounts
Flexible schedule
Training & development
Paid CE and/or Licensure
Sign-On Bonus
Flexible Scheduling
Recognition Program
Team Building
Employee Discounts

Fulltime

New

Spa Concierge

The Spa Concierge is responsible for providing exceptional customer service to g...

Location

China , Taipa, Macao

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Reading, writing and oral proficiency in Cantonese, Mandarin and English
Previous experience in a spa or hospitality environment is preferred
Strong communication and interpersonal skills
Customer service-oriented with a friendly demeanor

Job Responsibility

Welcome guests to the spa with a warm and inviting demeanor
Manage the check-in process efficiently and provide an overview of spa services and amenities
Schedule and confirm appointments for treatments and services, ensuring the spa calendar is organized
Handle any changes or cancellations with professionalism and courtesy
Promote and sell spa products and memberships
Maintain knowledge of product lines
Provide personalized recommendations based on guests' preferences and needs
Ensure that guests have a comfortable and enjoyable experience by addressing their needs promptly
Ensure that the spa area is clean, organized, and well-stocked with supplies
Work closely with therapists and other spa personnel to ensure smooth service delivery

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Spa Concierge

The Spa Concierge/Reservationist is responsible for but not limited to: Answerin...

Location

United States , Chatham

Salary:

Not provided

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

Someone with or the ability to obtain a CPR and First Aide certification preferred
Someone with an engaging and welcoming personality
Someone with a strong attention to detail
Someone who can work under pressure in a fast-paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills
Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.
Someone with a flexible schedule that allows them to work weekends and holidays

Job Responsibility

Answering incoming calls and scheduling appointments
Welcoming guests to the Spa and checking them in
Touring guest through the Spa and sharing information about our amenities
Completing the guest check out transaction once their treatment is complete

What we offer

comprehensive health insurance
retirement plans
paid time off
on-site wellness programs
local discounts
employee rates on hotel stays
ongoing training and development opportunities

Fulltime

Dual Spa Attendant & Concierge

Spa Attendants and Concierges provide the highest level of customer service to e...

Location

United States of America , Calistoga, California

Salary:

23.17 - 24.76 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

High School education or equivalent experience
CPR, First Aid Certified preferred
At least six months experience in a Luxury hospitality environment
Previous experience within Housekeeping or Spa industry preferred
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required
Must be flexible with schedule - Able to work weekdays, weekends, holidays, evening/overnight shifts
Ability to multi-task in a high volume and demanding environment
Strong problem-solving skills, ability to handle difficult situations and guests
Reading, writing and oral proficiency in the English language
Outgoing personality and at ease with customers

Job Responsibility

Set-up and maintain Spa and Fitness areas including refreshments
Handle all guest interactions with the highest level of hospitality and professionalism
accommodate special requests whenever possible
assist customers in all inquiries in connection with Spa and Fitness services
Guide guests to their appointments as they relate to Spa and Fitness offerings
Ensure an adequate supply of all guest supplies and amenities throughout the Spa and Fitness areas in order to maintain immaculate presentation of these items
Maintain clean work areas in Spa Dispensary, Staff Room, and Spa Reception
Enforce Spa and Fitness rules and regulations for all adult and junior guests
Appropriately utilize reservation systems, maintenance records, and Guest Experience database as vehicles of communication to ensure guest satisfaction with all services provided in the Spa and Fitness areas
Ensure compliance of daily, and opening/closing checklists by walking and ensuring all Spa and Fitness areas are well maintained, stocked, and cleaned to ensure high quality presentation and repair of all equipment

What we offer

Competitive Salary & Benefits
Cigna medical and dental benefit options
8 weeks of New Parental Leave Pay after one year of employment
Excellent Training and Development opportunities
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary Employee Meals
401k Retirement Plans

Fulltime

Spa Concierge

The Woodhouse Day Spa - Buffalo

Location:
United States , Rochester Hills

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 22, 2026

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