Spa Concierge

The Woodhouse Spa - Vintage Park, America's Premier Day Spa, is seeking an experienced spa professional to join our Spa Concierge team. Primary Responsibilities Include: Seeking full and part-time time Spa Concierge. Serves as primary support for the spa's manager, therapists and guests. Must have 2 years or more of sales experience. Prefer in-spa setting experience. Ensures that every guest has a friendly, inviting and memorable experience. Have a welcoming and warm personality, outgoing, never met a stranger. Answers incoming calls, listens to our guests needs to schedule appointments or give service recommendations, and collects payment for services. Partners with the therapists to increase their guest retention and retail sales by scheduling the guests next appointment during checkout and promotes the recommended products. Educates guests on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience. Drives service and retail sales/awareness by educating guests on products, services and treatments. Remembers the small things that make The Woodhouse special--the guests favorite drink, personal details such as birthdays and anniversaries and can pamper our guests. Have strong computer skills and prefer previous experience with scheduling software. Must be able to perform light cleaning duties, laundry duties and lift up to 45 lbs. Must be able to stand for long periods of time. Must be able to work evenings, weekends and holidays. Must be willing to work shifts Monday through Saturday and able to be flexible with your schedule. Must have reliable transportation. Woodhouse Perks include: Competitive Pay and Incentive programs, Health insurance for full-time employees, Generous discounts and opportunities to enjoy services and products, The Woodhouse Way paid training program, Working in a new state of the art facility. Compensation: $14.00 - $16.00 per hour.