Spa Concierge

• Responsible for managing the spa reception desk by greeting guests, answering phone calls, scheduling appointments, managing the spa appointment schedule and checking out guests when they depart
• Respond to all guest needs and special requests either in person or via phone and add personal recommendations where appropriate
• Utilize Point of Sales System to accurately charge the guest for services and items
• Recommends retail products to guests and assists Spa Attendants with other duties as needed

• Minimum 1+ years in guest/customer service role, luxury spa experience preferred
• Passion for spa, wellness, and holistic modalities
• Strong guest service experience and the ability to work well and maintain organization in a fast-paced environment
• Requires knowledge of the ability to operate computer equipment and Microsoft applications
• Fluency in English is required for this location
• This job requires applicants to have current work authorization in the in the United States

luxury spa experience preferred

• Winter Season Lifestyle Benefit
• Merchant Pass and Eco Passes Available
• 401k participation with company matching program
• Competitive Benefits: Medical, Dental and Life Insurance
• Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide
• Employee Cafeteria available for meals
• Complimentary dry cleaning of uniforms