Spa Concierge

• Greet all guests with Aloha and provide guests with personal, gracious, and professional service perceptive to their individual wants and needs, at all times
• Promote, sell, and coordinate activities/services offered at the Sports Club & Spa with individual packaging of services to meet the guests goals
• Provide the Spa management team with feedback on guest response to our service line (fitness activities, recreational programs, body treatments, etc.) thereby actively creating the best possible spa menu for our guests
• Execute all tasks associated with the daily operation of the Spa Desk and Apothecary in partnership with the Sports Club & Spa ‘ohana
• Opening and closing responsibilities
• Orientation and site inspections of all spa services and beauty salon services
• Coordination of all tennis, fitness, wellness and recreational activities
• Assist guests with spa reservations, cancellations and changes
• Determining desired results and physical characteristics of each guest for their individual treatment with Apothecary questionnaire

• Three to twelve months of previous Reservations and/or Sales experience required
• Spa experience is preferred
• Successful candidate must possess legal work authorization in United States
• Ability to accurately read and work with computer systems
• Strong Customer Service skills
• Availability on weekends is required

Spa experience is preferred

• An on-site Physical Therapist
• 24-hour access to Indoor and Outdoor Gym
• Holiday, Vacation & Sick pay
• Robust Benefit Plan
• Company Match 401K Plan
• Laundered Employee Uniform
• Free employee meals prepared by the Four Seasons Culinary ‘Ohana
• Complimentary stays at Four Seasons Worldwide
• Training and Development Opportunities
• Employee Recognition Programs