Spa Business Partner Job at ELEMIS (North West)

Spa Business Partner

The spa business partner role will be key in supporting our valued spa partners ...

Location

Ireland

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience in sales, business development, or regional management in the spa, beauty, or wellness sector
Demonstrated success in winning and launching new business partnerships
Strong understanding of skincare, treatments, spa operations, and luxury retail environments
Excellent negotiation, presentation, and relationship-building skills
Commercially sharp with the ability to interpret sales data and act accordingly
Comfortable with frequent travel and field-based work
Full, clean driving license

Job Responsibility

Commercial & Business Development: Achieve and exceed sales targets, profitability goals, and KPIs
Lead monthly business reviews with accounts, using data to drive performance improvements
Provide a commercially focused business, marketing, training, and activation plan for account portfolio, to drive retail and treatment sales
Client Relationship Management: Serve as the primary point of contact for spa partners, ensuring consistent, high-level support
Build trusted relationships with spa directors, owners, and therapists to foster long-term loyalty
Conducting regular onsite visits to monitor standards, performance, and engagement
Act as a brand ambassador, representing the company at industry events and client meetings
Operational Leadership: Audit spa locations to ensure compliance with brand protocols, treatment delivery, and retail standards
Oversee promotional and marketing activity execution, ensuring ROI alignment and brand consistency
Train and mentor spa partner teams on sales techniques, refresh treatment knowledge, and customer experience excellence

What we offer

Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Bonus/Commission Scheme
Healthcare Cash Plan (with Dental)
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

Fulltime

Director of Spa

The Director of Spa is part of a diverse and dynamic team that provides award-wi...

Location

United States of America , Chicago

Salary:

120000.00 - 130000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

3 to 5 years of previous Luxury, Spa management experience
Bachelor’s Degree in a Relevant Field of Study Preferred
Thorough knowledge of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue and to adhere to the budget that supports monthly / annual financials
Proven leadership track record and luxury retail sales experience
Previous experience preferred as a hands-on therapist such as massage therapist, esthetician, acupuncturist, etc.
Strong delegation, leadership, and operational skills to effectively manage high-volume performance and require previous experience managing high-volume stores or equivalent
Business partner that can grow the business
Candidates must have valid work authorization for the U.S.
High level of attention to detail
Strong work ethic

Job Responsibility

Provide leadership for all operational management team
Deliver the highest level of service in terms of guest experience with a strong focus on Elite Guests’ experiences
Create a tasteful spa environment
Translate aesthetic taste into eye for detail and crispness
Understand market trends
Collaborate with Directors of Marketing to put together sound business plans and supporting action steps

What we offer

Energizing Employee Culture where you are encouraged to be your true self
Comprehensive learning and development programs to help you master your craft
Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
Paid Time Off & Holiday Pay
401(k) Retirement Plan including Employer Matching Program
Inclusive and diverse employee engagement & recognition events all year-round
Exclusive discount and travel programs with Four Seasons
Complimentary Dry Cleaning for Employee Uniforms & Employee Meals

Fulltime

New

Senior Director - Operations

The Area Director of Operations is a key member of the CALA Continent Lodging Se...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of progressively responsible work experience in hotel industry leading operations disciplines
Above property multi‐unit experience preferred (e.g., combined experience to include food & beverage, spa and retail services, rooms operations, event management, quality assurance and prior strategic leadership roles or GM assignments.)
Must possess outstanding knowledge of the core principles of Hotel Operations (Rooms and Food & Beverage)
Strong Food & Beverage experience preferred
Strong Experience in the “All Inclusive” Hotel segment preferred
Ability to operate in a matrix organization
Possess excellent project management skills and ability to independently manage multiple projects and competing priorities
Track record of putting in place strong systems and processes to effectively implement and execute multiple programs
Must have strong knowledge in areas related to all food & beverage operations, event management, rooms operations, SOPs and P&L budgeting
Must be a self‐starter who can work independently and be a strong team player that contributes to the effectiveness of the broader MI team

Job Responsibility

Provide consultation & support to the operations functions (Food & Beverage, Event Management, Spa, Retail, Golf, Rooms & Related services) in the continent promoting organizational alignment to the brand, discipline, and business priorities
Act as the strategic business partner to the Operations stakeholders and provides technical and business expertise to assist properties in achieving optimum performance in the balanced scorecard goals including revenue generation
Partner with GO and CLS Discipline Leads to support work processes that drive innovation, enhance brand differentiation, and speed to market
Accountable for aligning Operations associates on the vision and mission of providing superior guest experiences in alignment with brand differentiators
Identify business opportunities or risks by keeping abreast of industry, competitor, economic, and internal trends
Partnering with CLS Rooms, be responsible for driving the “Loyalty Mindset within the Area Team and Property Level
Develop processes to enhance communication and sharing of best practices across the continent
Acts as the CALA / Americas subject matter expert regarding delivery of superior guest services and experiences
Fully versed on total Hotel Operations Brand Standards and MI’s Quality Assurance process and program
Promote and sell ideas persuasively to properties for stimulating business opportunities, improving service, and increasing profitability

Fulltime

Senior Revenue Manager

The Senior Revenue Manager supports 2-3 hotels in the Americas and is responsibl...

Location

United States of America , Miami

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Degree in Revenue Management, Hotel/Lodging Management or Business Administration
5 years of experience working in revenue management and/or hotel operations
Multiple hotel revenue management experience preferred
Experience and strong knowledge of spreadsheets, pivot tables and database use
MS Office, Teams, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS G3 Revenue Management, TravelClick, Lighthouse, and Opera PMS experience preferred
Excellent communication and presentation skills
Must be able to condense complex data into meaningful strategy
Strong time management skills and capacity to handle multiple tasks simultaneously
Must be able to present contrarian viewpoint and gain consensus through business analytics
Excellent analytical, organizational, and problem-solving skills

Job Responsibility

Create annual budget and monthly forecasts for rooms occupancy, ADR and revenue
Interpret business analytics into meaningful action to improve performance
Create and submit hotel forecasts leveraging IDeaS G3 Revenue Management System
and monitor accuracy on weekly basis
Manage inventory through all distribution channels for optimal availability
Lead optimal pricing strategy and analysis and recommendations – engage 3rd party expertise when appropriate
Build consensus within Revenue Strategy Team to move new initiatives forward
Lead and present weekly Revenue Strategy and Forecast Meetings
Driver of total revenue management business analytics and opportunities (rooms, F&B, spa, catering, etc). Partner with operations to implement new initiatives and measure results
Weekly engagements with OTA Market Managers, plus liaise regularly with corporate marketing, agencies and vendors on campaign management opportunities (GDS advertising, OTA promotions, PPC, FSHR corporate promotions, etc.)

Fulltime

Senior Revenue Manager

The Senior Revenue Manager supports 2-3 hotels in the Americas and is responsibl...

Location

Canada , Toronto

Salary:

120000.00 - 135000.00 CAD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Degree in Revenue Management, Hotel/Lodging Management or Business Administration
5 years of experience working in revenue management and/or hotel operations
Multiple hotel revenue management experience preferred
Experience and strong knowledge of spreadsheets, pivot tables and database use
MS Office, Teams, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS G3 Revenue Management, TravelClick, Lighthouse, and Opera PMS experience preferred
Excellent communication and presentation skills, with the ability dynamically articulate and visually display data/strategies to various audiences
Must be able to condense complex data into meaningful strategy
Strong time management skills and capacity to handle multiple tasks simultaneously
Must be able to present contrarian viewpoint and gain consensus through business analytics
Excellent analytical, organizational, and problem-solving skills

Job Responsibility

Create annual budget and monthly forecasts for rooms occupancy, ADR and revenue
Interpret business analytics into meaningful action to improve performance
Create and submit hotel forecasts leveraging IDeaS G3 Revenue Management System
and monitor accuracy on weekly basis
Manage inventory through all distribution channels for optimal availability
Lead optimal pricing strategy and analysis and recommendations – engage 3rd party expertise when appropriate
Build consensus within Revenue Strategy Team to move new initiatives forward
Lead and present weekly Revenue Strategy and Forecast Meetings
Driver of total revenue management business analytics and opportunities (rooms, F&B, spa, catering, etc). Partner with operations to implement new initiatives and measure results
Weekly engagements with OTA Market Managers, plus liaise regularly with corporate marketing, agencies and vendors on campaign management opportunities (GDS advertising, OTA promotions, PPC, FSHR corporate promotions, etc)

Fulltime

Java Full Stack + Cloud

Job Title: Java Full Stack + Cloud. This position is for a detail-oriented middl...

Location

United States , Newark

Salary:

150000.00 USD / Year

Realign

Expiration Date

Until further notice

Requirements

Core Java
Cloud
Oracle SQL/PL sql
Unix
6 to 7+ years experience
UNIX/LINUX experience, well-versed with commands as part of Shell Scripting
Strong SQL experience with DB2, Oracle or MS SQL Server
Proven experience in JAVA/J2EE and Object-Oriented Design and Programming
Strong Spring experience (Spring Batch or Spring Integration a plus)
At least one ORM/Persistence Framework: iBatis/MyBatis, Hibernate, JPA

Job Responsibility

This position is for a detail-oriented middleware developer with strong Java programming and shell scripting skills.
Candidate will work closely with business and technology partners to deliver solutions

Fulltime

Account Executive - PhorestPay

Drive PhorestPay adoption, helping salons and medi-spas streamline payments, unl...

Location

United Kingdom , London

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

2+ years’ experience in Sales or Account Management within fintech, payments, SaaS, or a technology-led commercial environment, with exposure to solution or consultative selling
Strong commercial and numerical acumen, with the ability to understand revenue models, pricing structures, and the financial impact of payments products
Experience owning pipeline, forecasting revenue, and achieving ARR targets within a structured sales environment
Comfortable positioning payments or financial solutions and identifying opportunities to grow revenue within an existing customer base
A credible relationship builder who can influence salon or clinic owners through insight, trust, and value-led conversations
Highly organised and proactive, comfortable collaborating cross-functionally in a fast-moving environment
Proficient in G Suite tools (Docs, Sheets, Slides) and CRM systems to manage pipeline, reporting, and customer insights
Motivated by targets, growth, and commercial impact, with an interest in the hair, beauty, and medi-spa industry and helping businesses succeed

Job Responsibility

Proactively identify opportunities to increase adoption of the PhorestPay solution across our salon and medi-spa customer base, guiding businesses from initial interest through to successful setup and ongoing usage
Act as a trusted advisor to salon and clinic owners, understanding their business needs and positioning PhorestPay as a payments solution that drives operational efficiency and revenue growth
Build strong relationships with customers to uncover blockers, feedback, and opportunities, ensuring insights are captured and shared to inform future payments development
Collaborate closely with internal stakeholders across CSM, Pricing, Marketing, Finance, and Payments Operations to maximise adoption opportunities and ensure a seamless customer experience
Partner with the Customer Success (CSM) team to identify growth opportunities within existing accounts and drive increased value through Phorest’s payments ecosystem
Develop strong knowledge of Phorest’s payments partners and apply a customer-first mindset to all commercial conversations
Own forecasting and pipeline management, consistently working towards and achieving ARR growth targets through increased PhorestPay adoption

What we offer

private healthcare
2 Wellness Days
an employee assistance program
a free online GP service
competitive Compensation
an Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
a bike to work scheme

Fulltime

Spa Operations Manager

Spa Operations Manager - Fairmont Sonoma Mission Inn & Spa (Hotel). Are you a ha...

Location

United States , Sonoma

Salary:

83000.00 - 87000.00 USD / Year

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous leadership experience in a luxury hospitality environment required, preferably in a spa or wellness setting
Degree or diploma in hospitality, business, or wellness-related field is an asset
Familiarity with systems such as Book4Time, Opera, BirchStreet, and Microsoft Office is an asset
Professional presentation with strong interpersonal and problem-solving skills
Service-oriented personality with a passion for hospitality and wellness
Proven ability to build and maintain strong relationships with guests, colleagues, and stakeholders
Results-driven, flexible, and able to perform under pressure
Ability to lead by example, foster a strong team culture, and set the standard for high performance
Willingness to work weekends, holidays, and variable hours as business needs require

Job Responsibility

Provide hands-on leadership for the day-to-day operations of the Spa, including scheduling, payroll support, opening and closing procedures, and service coordination, to deliver a consistently elevated luxury wellness experience
With a strong front-of-house focus, directly oversee the Reservations Team, Spa Experience Coordinators (Reception), and Spa Supervisors
Foster an engaged, high-performing work environment through ongoing coaching, feedback, recognition, and development
Support onboarding, training, and continued development of spa colleagues
Ensure exceptional guest experiences aligned with brand standards, including seamless guest flow across treatments, thermal amenities, and retail spaces
Actively manage guest feedback and service recovery to drive satisfaction and loyalty
Partner with the Spa leadership team on SOPs, workflow optimization, and operational improvements
Contribute to menu updates, seasonal offerings, and wellness programming
Support revenue, labor, expense, and retail performance goals, including merchandising and inventory control
Maintain operational, cleanliness, and presentation standards across treatment rooms, thermal areas, retail, and back-of-house spaces

What we offer

Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
Learning programs through our Academies
Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Fulltime

Spa Business Partner

ELEMIS

Location:
United Kingdom , North West

Category:
Sales

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

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