Spa Business Partner Job at ELEMIS

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Spa Business Partner

The spa business partner role will be key in supporting our valued spa partners ...

Location

United Kingdom , North West

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

Minimum 3 years of experience in sales, business development, or regional management in the spa, beauty, or wellness sector
Demonstrated success in winning and launching new business partnerships
Strong understanding of skincare, treatments, spa operations, and luxury retail environments
Excellent negotiation, presentation, and relationship-building skills
Commercially sharp with the ability to interpret sales data and act accordingly
Comfortable with frequent travel and field-based work
Full, clean driving license

Job Responsibility

Achieve and exceed sales targets, profitability goals, and KPIs
Lead monthly business reviews with accounts, using data to drive performance improvements
Provide a commercially focused business, marketing, training, and activation plan for account portfolio, to drive retail and treatment sales
Serve as the primary point of contact for spa partners, ensuring consistent, high-level support
Build trusted relationships with spa directors, owners, and therapists to foster long-term loyalty
Conducting regular onsite visits to monitor standards, performance, and engagement
Act as a brand ambassador, representing the company at industry events and client meetings
Audit spa locations to ensure compliance with brand protocols, treatment delivery, and retail standards
Oversee promotional and marketing activity execution, ensuring ROI alignment and brand consistency
Train and mentor spa partner teams on sales techniques, refresh treatment knowledge, and customer experience excellence

What we offer

Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Bonus/Commission Scheme
Healthcare Cash Plan (with Dental)
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

Fulltime

Spa Operations Manager

Spa Operations Manager - Fairmont Sonoma Mission Inn & Spa (Hotel). Are you a ha...

Location

United States , Sonoma

Salary:

83000.00 - 87000.00 USD / Year

Fairmont Le Manoir Richelieu

Expiration Date

Until further notice

Requirements

Previous leadership experience in a luxury hospitality environment required, preferably in a spa or wellness setting
Degree or diploma in hospitality, business, or wellness-related field is an asset
Familiarity with systems such as Book4Time, Opera, BirchStreet, and Microsoft Office is an asset
Professional presentation with strong interpersonal and problem-solving skills
Service-oriented personality with a passion for hospitality and wellness
Proven ability to build and maintain strong relationships with guests, colleagues, and stakeholders
Results-driven, flexible, and able to perform under pressure
Ability to lead by example, foster a strong team culture, and set the standard for high performance
Willingness to work weekends, holidays, and variable hours as business needs require

Job Responsibility

Provide hands-on leadership for the day-to-day operations of the Spa, including scheduling, payroll support, opening and closing procedures, and service coordination, to deliver a consistently elevated luxury wellness experience
With a strong front-of-house focus, directly oversee the Reservations Team, Spa Experience Coordinators (Reception), and Spa Supervisors
Foster an engaged, high-performing work environment through ongoing coaching, feedback, recognition, and development
Support onboarding, training, and continued development of spa colleagues
Ensure exceptional guest experiences aligned with brand standards, including seamless guest flow across treatments, thermal amenities, and retail spaces
Actively manage guest feedback and service recovery to drive satisfaction and loyalty
Partner with the Spa leadership team on SOPs, workflow optimization, and operational improvements
Contribute to menu updates, seasonal offerings, and wellness programming
Support revenue, labor, expense, and retail performance goals, including merchandising and inventory control
Maintain operational, cleanliness, and presentation standards across treatment rooms, thermal areas, retail, and back-of-house spaces

What we offer

Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities and our Diversity & Inclusion initiatives
Learning programs through our Academies
Competitive and flexible Health Care Benefit Plans to meet you and your family’s unique needs, eligibility after 1 month of employment
Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions

Fulltime

Director of Marketing

Directs the development, production and implementation of all marketing strategi...

Location

United States , The Vinoy Resort & Golf Club Autograph Collection

Salary:

100000.00 - 134000.00 USD / Year

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Business Administration, Sales, or related major
2 years’ experience in Hospitality Sales, Spa Sales or a comparable professional area
OR 4-year bachelor's degree in Business Administration, Sales, or related major
1 year experience in Hospitality Sales, Spa Sales or a comparable professional area

Job Responsibility

Directs the development, production and implementation of all marketing strategies
Partners with the Vice President of Sales and Marketing to develop the annual marketing plan
Oversees management of all internal and external communications through digital presence
Identifies incremental marketing opportunities
Leads a team of marketing professionals

What we offer

Bonus program
comprehensive health care benefits
401(k) plan with up to 5% company match
employee stock purchase plan at 15% discount
accrued paid time off
life insurance
group disability insurance
travel discounts
adoption assistance
paid parental leave

Fulltime

Senior Director of Revenue Management

The Senior Director of Revenue Management will lead the overall revenue strategy...

Location

United Kingdom , London

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Strong experience in a senior revenue management role within luxury hospitality
A proven track record of success in multi-property or cluster revenue management is ideal
Strong leadership and interpersonal skills with the ability to influence and collaborate across teams
Excellent analytical and business acumen with a passion for service and results
Familiarity with systems such as Opera, Delphi, IDeaS, Varicent/myincentive, RevFinder, and Hotel Sales Desk
In-depth knowledge of the London market, including competitors and client base

Job Responsibility

Develop and execute revenue management strategies for both hotels to achieve budgeted goals
Optimise pricing, inventory, and distribution channels to maximise yield and profitability
Lead total revenue management initiatives, including rooms, F&B, and Spa
Partner with Sales, Marketing, and Operations teams to align strategies and drive performance
Analyse market trends, competitor performance, and demand forecasts to inform decision-making
Ensure effective use of revenue management systems and tools across both properties
Provide leadership and guidance to revenue teams, fostering a culture of collaboration and excellence

What we offer

Highly competitive renumeration package, including discretionary Annual Incentive Plan
Excellent Training and Career Development opportunities
Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service
Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
Holiday entitlement increases with years of service up to 33 days off
Free Life Insurance while on duty
Opportunities to build a successful career with global potential
Season Ticket Loan & cycle to work scheme
Free Uniform dry cleaning available
Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year

Fulltime

Global Social Media Manager

Reporting to the Global Head of Social we have formed a new role in our team for...

Location

United Kingdom , London

Salary:

Not provided

ELEMIS

Expiration Date

Until further notice

Requirements

Strategic Thinker: strong understanding of commercial digital marketing and social media trends
Performance Analysis: Monitoring engagement metrics and analysing performance to optimize strategies and improve brand visibility. Highly numerate and versed in reporting analytics
Collaboration: Partnering with designers, copywriters, and multiple teams to ensure content aligns with business objectives
Tools knowledge: Beyond use of all social channels, experience using social media scheduling, social listening, community management and analytics tools, such as Emplifi and Dash Hudson and GA4
Strong level of creative writing skills essential with a high level of attention to detail
Industry intelligence: strong understanding of the luxury beauty and skincare landscape, informed on competitor activity, and takes inspiration from various sources
Collaboration: Approaches people and stakeholders with openness and transparency, gets buy-in by proactively building strong relationships with internal and external stakeholders, respects the impact of the departments work on other teams, and builds the credibility of the department
Leadership: Leads from the front to inspire and motivate the team, engages in coaching conversations to support team members, encourages ownership and accountability within the team and promotes a safe learning space for the team
Adaptability: Leans into change and uncertainty, navigates this with understanding, can manage the direction of others, reduces disruption

Job Responsibility

Work collaboratively with Global Head of Social, Influencer and PR managers, and the wider Global marketing team to develop brand, campaign and product social strategies
Action the Global social strategy with a focus on Instagram and TikTok, including social commerce opportunities, alongside the wider e-commerce and digital marketing teams
Execute social media content ideas, collaborating with the in-house Creative team, external agencies, content creators or producing content directly, to fulfil requirements for owned social content, including attending events and shoots. Practise effective communication and sharing amongst teams for further amplification of content
Identify and brief content creators when necessary for the creation of compelling social content for use across organic and paid social
Support sales channels by strategizing and executing bespoke social media campaigns to achieve their business objectives, with particular emphasis on QVC, Spa & Salon and Retail teams
Produce monthly and quarterly global reports for leadership, with clear actionable takeaways and recommendations for growth, as well as campaign wrap-ups
Share social media trends, best practices, platform updates and competitor activity cross-functionally
Work cross functionally with regional social media teams ensuring alignment and adherence across campaigns, content and overall approach
Work closely with the in-house social media creator to brief content
Manage and develop the Social Media Executive and work closely on briefing the Social Digital Designer with owned social creative requirements

What we offer

Hybrid working model which means working any three days in our Baker Street (London) Head Office and two days working from home
Flexible working hours, which means core hours are between 10am - 4pm
Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products (including L'Occitane, Erborian and more)
Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more
Generous Holiday Allowance, increasing with length of service
Company Pension Scheme
Healthcare Cash Plan (with Dental)
Private Medical Insurance
Employee Assistance Programme for all Associates and their families
Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards

Fulltime

Concierge

The Concierge serves as a knowledgeable and resourceful ambassador of the Dellsh...

Location

United States , Wisconsin Dells

Salary:

15.50 USD / Hour

Pyramid Global Hospitality

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
degree or coursework in Hospitality or Tourism preferred
Minimum 1–2 years of guest service, concierge, or front office experience in a full-service hotel or resort
Strong knowledge of local area attractions, events, and culture
Exceptional communication, organization, and interpersonal skills
Ability to multitask and prioritize in a fast-paced, guest-facing environment
Professional appearance and demeanor with a genuine passion for service
Proficiency in Microsoft Office and property management systems
Flexible availability including weekends, holidays, and evenings as required by resort operations

Job Responsibility

Welcome and engage with guests in a warm, professional, and proactive manner
Provide detailed information and recommendations on local attractions, dining, shopping, entertainment, and cultural activities
Coordinate reservations for restaurants, transportation, spa services, tours, and entertainment on behalf of guests
Maintain an up-to-date knowledge of resort amenities, events, and promotions
Anticipate guest needs by offering personalized service and thoughtful touches throughout their stay
Handle and follow up on guest requests, deliveries, and special arrangements efficiently and confidentially
Maintain organized guest records, logs, and documentation for follow-up and service continuity
Develop and maintain professional relationships with local businesses, vendors, and tourism partners to provide exceptional service options
Collaborate with the Front Desk, Bell, and housekeeping teams to ensure seamless guest experiences
Uphold confidentiality, discretion, and professionalism in all guest interactions

What we offer

Comprehensive health, dental, and vision coverage
Paid time off and holidays
401(k) with employer match
Associate recognition programs
Exclusive discounts and family perks
Free employee meal daily

Parttime

Director of Public Relations & Marketing

Strategic leadership role developing and executing integrated PR and marketing p...

Location

Portugal , Lisboa

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Communications, Journalism, Marketing, or a related field
Minimum 5-7 years of proven experience in public relations, social media, or marketing communications, preferably within the luxury or hospitality sector
Strong media relations experience with established connections that deliver measurable results
Exceptional verbal and written communication skills with an ability to create compelling narratives
Creative mindset with a keen eye for detail and aesthetics, including photography and visual storytelling
Proficiency in leveraging social media platforms and analytics tools to monitor and optimize performance
Demonstrated ability to manage multiple projects, meet deadlines, and excel under pressure
Expertise in SEO, PPC, and digital marketing strategies is highly preferred
Adept at collaborating with diverse teams and managing third-party agencies and vendors
Reading, writing and oral proficiency both in Portuguese and English

Job Responsibility

Develop and execute an integrated, strategic annual plan for public relations and social media to align with the hotel’s business objectives
Lead proactive and creative programs that identify and leverage unique, newsworthy opportunities to elevate the hotel’s presence
Build and maintain strong professional relationships with local, regional and international media and influencers to generate consistent coverage
Pitch targeted story ideas, organize media visits, coordinate interviews, and host familiarization trips to highlight the hotel’s offerings
Ensure timely posting of press releases and story starters on the Four Seasons Press Room
Act as a strategic advisor on reputation management, monitoring public attitudes and managing issues or crisis communications
Oversee and innovate the hotel’s digital and social media strategy, curating engaging content that reflects our brand’s DNA
Manage all property social media channels, increasing follower engagement and elevating the brand’s digital presence
Actively co-manage the hotel’s proprietary website, ensuring content is current, aligned with business goals and optimized for SEO
Collaborate on PPC campaigns, e-commerce initiatives, and digital storytelling to drive traffic and revenue

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

Public Relations & Marketing Manager

Plan, organize, control, and direct all public relations activities of the Hotel...

Location

Italy , Taormina

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Communications, Journalism, Marketing, or a related field
Minimum 3-5 years of proven experience in public relations, social media, or marketing communications, preferably within the luxury or hospitality sector
Strong media relations experience with established connections that deliver measurable results
Exceptional verbal and written communication skills with an ability to create compelling narratives
Proficiency in leveraging social media platforms and analytics tools to monitor and optimize performance
Adept at collaborating with diverse teams and managing third-party agencies and vendors
Reading, writing, and oral proficiency both in English and Italian

Job Responsibility

Execute and assist in developing an integrated, strategic annual marcomms plan to align with the hotel’s business objectives
Lead proactive and creative programs that identify and leverage unique, newsworthy opportunities to elevate the hotel’s presence
Build and maintain strong professional relationships with local, regional and international media and influencers to generate consistent coverage
Pitch targeted story ideas, organize media visits, coordinate interviews, and host familiarization trips to highlight the hotel’s offerings
Ensure timely posting of press releases and story starters on the Four Seasons Press Room
Partner with F&B and Spa teams to design and execute promotional campaigns that support revenue objectives
Maintain a comprehensive image library to ensure consistent, high-quality visual representation
Lead community relations, CSR initiatives, and internal communications to strengthen the hotel’s reputation as a valued community partner

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Meals available at our Employee Restaurant
Laundry service for work clothes
Employee Experience initiatives: from annual themed employee party to many ESG events throughout the year
Employee Recognition Programs
Opportunities to build a successful career with global potential

Fulltime

Spa Business Partner

ELEMIS

Location:
Ireland

Category:
Sales

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

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