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The Spa Attendant plays a key role in delivering an exceptional spa experience by ensuring the cleanliness, organization, and readiness of all spa areas. This role supports the therapists and front desk staff, maintains a serene and welcoming environment, and anticipates guests' needs with discretion and professionalism.
Job Responsibility:
Maintain cleanliness and organization of the spa facilities
Assist guests with check-in and check-out processes
Ensure that all spa supplies and amenities are stocked
Provide exceptional customer service
Assist therapists and other staff as needed
Requirements:
Customer Service Skills: Friendly, welcoming, and attentive to guest needs
Attention to Detail: Ability to maintain the cleanliness and organization of all spa areas
Physical Stamina: Able to stand and move around for long periods
Professional Appearance: Maintains a neat and professional demeanor
Communication Skills: Ability to interact with guests professionally
Time Management: Effectively manages time to complete tasks efficiently
Team Player: Works well with other spa team members
Knowledge of Spa Services: Familiarity with the spa's offerings
Hygiene Standards: Understands and follows strict hygiene and safety protocols
Flexibility: Willing to work shifts that may include weekends, holidays, and evenings
Basic Problem-Solving Skills: Able to address minor guest concerns
Enthusiasm for Wellness: Passion for the wellness industry
Work Experience: 2 Years
Degree: Professional /Technician
Languages: Spanish / English
Language Ability: High
What we offer:
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounts at our hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)