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The Spa Attendant guarantees guests receive optimal services by executing support responsibilities that provide the smooth flow of operations within the location. They concentrate on maintaining a sanitary facility, performing general cleaning and organizational tasks and monitoring location laundry needs, and keeping the spa stocked with fresh linens, robes, etc. Formal education is not required for this role; however, candidates should have a basic education of responsibilities and duties for this role.
Job Responsibility:
Guaranteeing guests receive optimal services by executing support responsibilities that provide the smooth flow of operations within the location
Maintaining a sanitary facility
Performing general cleaning and organizational tasks
Monitoring location laundry needs
Keeping the spa stocked with fresh linens, robes, etc
Executing an assortment of housekeeping responsibilities including completing laundry, sweeping, vacuuming, mopping, surface cleaning, dusting, etc
Ensuring clean, fresh laundry is available all day
Folding/Stocking laundry, towels, linen, supplies and amenities in the locker rooms, lounge areas and common areas at a busy spa
Maintaining and ensuring ample linen, robes, dishware, etc. (all spa items) ready for guest and team member use
Being responsible for Guest Relaxation Room/Dressing Room/Treatment Room sweeps to pick up all dishes, used robes, linen, spa slippers and misc. items
Assisting the Service Provider Teams with turning over and sanitizing treatment rooms in a timely and effective manner
Restocking all snacks and maintaining all levels of comfort for guests
Keeping the Break Room/Sink/Dishwasher in order
Requirements:
Strong attention to detail and excellent organization skills
Appreciation for cleanliness and sanitation
Ability to move, bend, lift, carry, push, pull and place objects weighing up to 40 lbs without assistance
Standing and/or walking for extended periods of time or for entire work shift
Maneuvering the spa with ease and grace collecting used laundry without distracting guests or team members
Greeting guests with a smile
Being a steward of the Woodhouse Brand making sure all areas comply to Woodhouse Standards
Taking pride in his/her work while communicating with the Front Desk Team to meet and exceed guests expectations
Assisting in meeting and exceeding both State and Woodhouse Sanitation Standards
Strong communication and team work skills
Ability to work weekends - 1 Weekend day shift required of all Employees
Be flexible to accommodate and support schedule needs for Front Desk Team & Woodhouse Customer Service Standards
Must be able to multi-task in a fast paced environment
Positive attitude is required
Nice to have:
Previous customer service and/or housekeeping experience is preferred
What we offer:
401(k)
401(k) matching
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Paid time off
Vision insurance
Health Benefits to include: Health Insurance, Dental & Vision for Full Time Employees
401K with 100% on first 4% Employer Match - ALL Employees
Paid Vacation - ALL Employees
Free Parking
A fast-paced, team-oriented environment
Being an expert on all Woodhouse Signature Services
Generous discounts and opportunities to enjoy services and products