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Four Seasons Logo Four Seasons · Hospitality and Tourism

Spa Attendant

Spain, Illes Balears Employment contract · Job Posted May 20, 2026
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Job Description

The Spa Attendant plays a key role in delivering an exceptional spa experience by ensuring the cleanliness, organization, and readiness of all spa areas. This role supports the therapists and front desk staff, maintains a serene and welcoming environment, and anticipates guests' needs with discretion and professionalism.

Job Responsibility

  • Maintain cleanliness and organization of the spa facilities, including treatment rooms, relaxation areas, and restrooms
  • Assist guests with check-in and check-out processes, providing information about spa services and amenities
  • Ensure that all spa supplies and amenities are stocked and replenished as needed
  • Provide exceptional customer service by addressing guest inquiries and needs promptly
  • Assist therapists and other staff as needed to enhance the overall guest experience

Requirements

  • Customer Service Skills: Friendly, welcoming, and attentive to guest needs, ensuring a comfortable and pleasant experience in the spa
  • Attention to Detail: Ability to maintain the cleanliness and organization of all spa areas, including treatment rooms, locker rooms, relaxation areas, and common spaces
  • Physical Stamina: Able to stand and move around for long periods, as well as perform tasks such as cleaning and restocking supplies
  • Professional Appearance: Maintains a neat and professional demeanor in line with spa standards, contributing to the luxurious atmosphere
  • Communication Skills: Ability to interact with guests professionally, answer questions, provide information about spa services, and coordinate with spa therapists
  • Time Management: Effectively manages time to complete tasks efficiently, such as preparing treatment rooms, replenishing towels, and restocking amenities
  • Team Player: Works well with other spa team members to ensure smooth operations and provide an exceptional guest experience
  • Knowledge of Spa Services: Familiarity with the spa's offerings, enabling them to assist guests in making informed decisions about treatments or answering general questions
  • Hygiene Standards: Understands and follows strict hygiene and safety protocols to ensure the health and safety of guests and staff
  • Flexibility: Willing to work shifts that may include weekends, holidays, and evenings, as required by the spa’s schedule
  • Basic Problem-Solving Skills: Able to address minor guest concerns or operational issues and report more significant problems to supervisors
  • Enthusiasm for Wellness: Passion for the wellness industry and creating a serene environment that enhances the overall spa experience for guests
  • Work Experience: 2 Years
  • Degree: Professional /Technician
  • Languages: Spanish / English
  • Language Ability: High

What we offer

  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resorts
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Discounts at our hotel restaurants
  • Discounts on local services
  • Possibility of accommodation and transportation to work (at a reduced cost)
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