Spa Attendant

• Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, and pool
• Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort
• Comply with all Four Seasons’ policies and procedures
• Set-up and maintain spa including refreshments, locker rooms, work out areas, pool &, pre-treatment area and games room
• Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• resolve customer complaints
• assist customers in all inquiries in connection with spa services
• Assist guest to their appointments as they relate to the Spa services
• Comply with Four Seasons’ Standards of Conduct
• Work harmoniously and professionally with co-workers and supervisors
• Assist guests with use and set-up of fitness machines, and pool area
• Liason/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.)
• Retrieve and fold towels for the spa and pool
• Retrieve, deliver, and store/set-up products from purchasing
• Clean and stock waiting area, restrooms, and locker areas of pool and spa
• Assist other staff with set-up and breakdown of their respective treatment areas

• High school education or equivalent experience
• Six months in hospitality industry work and or fitness, health club related work
• computer knowledge with good communication skills
• Speaking, writing and reading English is required
• General knowledge of labor laws desired
• Positive attitude and willing to learn
• flexible schedule and the ability to work different shifts and some weekends

General knowledge of labor laws desired

• Be part of a cohesive team with opportunities to build a successful career with global potential
• Have access to a robust benefit plan
• Have the opportunity to engage in diverse and challenging work
• Derive a sense of pride in work well done
• Be recognized for excellence