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Greet members and guests warmly, ensuring they feel welcomed and properly oriented to the locker room and spa facilities. Assist guests with their appointments and respond promptly and professionally to all interactions, ensuring maximum comfort and satisfaction. Maintain a clean, organized, and well-stocked locker room at all times, replenishing amenities as needed. Collect and remove used towels, robes, and other items left behind to maintain a tidy environment. Ensure cleanliness and hygiene in all spa areas, including steam rooms, hot tubs, showers, and locker areas. Adhere to and enforce all locker room policies, etiquette, and safety standards. Uphold the Four Seasons’ commitment to excellence by providing genuine, anticipatory, and personalized service.
Job Responsibility
Greet members and guests warmly, ensuring they feel welcomed and properly oriented to the locker room and spa facilities
Assist guests with their appointments and respond promptly and professionally to all interactions, ensuring maximum comfort and satisfaction
Maintain a clean, organized, and well-stocked locker room at all times, replenishing amenities as needed
Collect and remove used towels, robes, and other items left behind to maintain a tidy environment
Ensure cleanliness and hygiene in all spa areas, including steam rooms, hot tubs, showers, and locker areas
Adhere to and enforce all locker room policies, etiquette, and safety standards
Uphold the Four Seasons’ commitment to excellence by providing genuine, anticipatory, and personalized service
Requirements
Minimum 1-2 years of experience in a similar role within a five-star hotel or resort
Proficiency in spoken and written English
additional languages are an advantage
A positive attitude, eagerness to learn, and commitment to delivering exceptional service
Flexibility to work varied shifts, including weekends, holidays, and overtime, based on operational needs
A strong team player who thrives in a collaborative environment
What we offer
Full board shared living accommodation in high quality, well-resourced staff housing
Complimentary stays at Four Seasons Hotels worldwide
Paid annual home leave tickets
Quality employee meals
Complimentary transportation to and from work
Regular social and sporting events
Free Wi-Fi in staff accommodation and transportation buses
The Hotel will apply for work authorization for the successful candidate