Spa Assistant Manager Job at Four Seasons (Miami Beach)

Spa Assistant Manager

Location

China , Taipa

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Bachelor degree in Hospitality, Wellness, Business Management or related field
Reading, writing and oral proficiency in Cantonese, Mandarin and English
Minimum of 4 years’ experience in spa or wellness operations with at least 2 years in a managerial or supervisory capacity
Strong leadership and interpersonal skills
Team-oriented with good communication skills
Exceptional customer service orientation
Sales-driven mindset with basic financial acumen
Applicants must hold a Macau ID due to work permit restriction

Job Responsibility

Assist in managing day-to-day spa operations to ensure smooth, efficient service delivery and operational excellence
Ensure all guests receive a consistently high-quality and personalized spa experience in line with Four Seasons standards
Handle guest feedback and complaints professionally and promptly, ensuring effective service recovery
Supervise daily team performance, providing coaching and on-the-job guidance, support staff performance reviews, attendance monitoring and disciplinary processes as required
Assist with budgeting, cost control and forecasting activities, monitor daily operational reports including bookings, therapist utilization and revenue performance, support marketing initiatives, promotions and seasonal spa packages
Actively promote spa treatments, memberships, and retail products to guests
support the achievement of spa revenue, retail sales and upselling targets
Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact
Work harmoniously and professionally with management and co-workers to foster a positive team environment

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals

Fulltime

New

Spa Assistant Manager

Location

United States of America , Santa Fe

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

2+ years of service industry experience in Spa Management preferably in a luxury hospitality environment
Demonstrated superior knowledge of spa, wellness, and holistic modalities
Thorough understanding of 5-star service standards, effective application of spa staffing models, proven ability to create and implement spa service menus, effective retail management, successful marketing strategies, and demonstrated ability to project costs, revenue, and adhere to budgets
Previous experience preferred as a hands-on therapist, such as a massage therapist, aesthetician, or acupuncturist
An individual who is a genuine, caring and compassionate with a passion for hospitality that possess integrity and accountability
An individual who while still maintaining a strong presence within the resort, let’s their personality shine through and can be themselves
You feel empowered to make the best decisions for the guest that are ethical and within policy to create an experience and truly connect with them. They also empower people encouraging them to grow and allowing them to make decisions
You lead with inspiration supporting and encouraging their team so that they can achieve success together
Passion for the health and wellness industry
Your schedule is flexible and have the ability to work evenings, weekends and Holidays

Job Responsibility

Assist the Director in overseeing all aspects of spa operations, including guest services, treatment rooms, facilities, and amenities, ensuring smooth and efficient day-to-day operations
Maintain the cleanliness and functionality of the spa, coordinating with housekeeping and engineering departments as needed
Implement and monitor compliance with health and safety regulations, including emergency response procedures
Lead and manage the spa team, including therapists, aestheticians, receptionists, and support staff, providing guidance, training, and support to foster a high-performing and motivated workforce
Conduct regular staff meetings to keep employees informed of hotel policies, changes, and ways to enhance service and sales
Recruit, interview, and select job applicants
effectively supervise, mentor, and conduct performance evaluations for spa employees
Ensure the delivery of exceptional guest experiences and personalized services that exceed guest expectations, including spa treatments, wellness programs, and amenities
Interact with guests, providing full knowledge and assistance for maximum guest satisfaction in a friendly but unobtrusive manner
Develop and implement strategies to drive spa revenue and profitability, including pricing strategies, package promotions, retail sales, and membership programs

What we offer

Discounted stays at Four Seasons over 135 locations worldwide (subject to availability)
Free employee meals prepared by the culinary team
Excellent Training & Development
Competitive Salary
Complimentary employee parking
Food & Beverage discounts
Spa Discounts
Medical benefit plan, including medical, dental, vision, life insurance and Pet Insurance. Includes domestic partnerships available after 30 days
401(k) Retirement Plan
Paid Time Off

Fulltime

Spa Assistant Manager

The Spa Assistant Manager will lead therapists, attendants and coordinators. Cre...

Location

United States of America , Miami Beach

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Creative problem-solving skills
Ability to assist the Director of Spa with supervision, management and growth of all Spa team
Ability to supervise the Spa Team Members by providing feedback
Ability to interview, train, schedule, monitor employee performance, discipline and complete payroll
Ability to maintain a safe and hazard free environment
Ability to review all suggestions and comments from guests and make necessary adjustments
US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location

Job Responsibility

Lead therapists, attendants and coordinators
Perform administrative duties such as payroll, team schedules and inventory

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking

Fulltime

Assistant Spa Manager

The Assistant Spa Manager supports the Director of Spa in overseeing daily spa o...

Location

Malaysia , Langkawi

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Diploma or certification in Spa Management, Hospitality, or Wellness preferred
Minimum 2–4 years of experience in a luxury spa, five‑star hotel, or premium resort environment
prior experience in a supervisory or assistant management role is highly desirable
Strong understanding of luxury service standards, guest engagement, and personalized wellness experiences consistent with international hotel brands
Excellent interpersonal, communication, and presentation skills, with the ability to interact confidently with discerning, high‑profile, and international guests
Proven capability to multitask, prioritize operational needs, and remain calm under pressure while delivering exceptional service quality

Job Responsibility

Ensure the spa environment remains serene, inviting, and well-maintained, including ambient lighting, music, temperature, and overall presentation
Oversee the cleanliness, organization, and readiness of treatment rooms, facilities, and equipment, ensuring supplies are adequately stocked at all times
Assist during peak periods, special events, or staff shortages by providing operational and hands-on support when required
Assist with onboarding and training of new team members on service standards, protocols, and spa procedures
Assist in monitoring daily operations reports, treatment revenue, and occupancy levels

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
5 days work week

Fulltime

Assistant Spa Manager

Position has responsibility for supervising and coordinating activities of emplo...

Location

Egypt , Cairo

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
2 years experience in the spa, guest services, or related professional area.

Job Responsibility

Assumes the responsibilities of the Spa Director in his/her absence
Ensures all employees have the proper supplies, equipment and uniforms
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
Manages supplies and equipment inventories within budget
Maintains cleanliness of spa and related areas and equipment
Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals
Sets a positive example for guest relations
Interacts with guests to obtain feedback on product quality and service levels
Handles guest problems and complaints
Empowers employees to provide excellent customer service

Fulltime

Assistant Manager - Spa

Assists with supervising and coordinating activities of employees delivering spa...

Location

India , Coorg

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
1 year experience in the spa, guest services, or related professional area.

Job Responsibility

Assists with supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas
Ensuring guest and employee satisfaction
Assists with achieving the operating budget
Ensures all employees have the proper supplies, equipment and uniforms
Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department
Manages supplies and equipment inventories within budget
Maintains cleanliness of spa and related areas and equipment
Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals
Ensures employees understand expectations and parameters
Brings issues to the attention of the department manager and Human Resources as necessary

Fulltime

Assistant Spa Manager

The Assistant Spa Manager helps oversee the daily operation and continued develo...

Location

United States of America , Philadelphia

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

Strong communication, organization, and leadership skills
Ability to guide and motivate a diverse team
Strong computer proficiency
familiarity with Book4Time, Birchstreet, and Opera is an asset
A passion for exceptional service and a collaborative work ethic
Work authorization in the United States
Candidates must have valid work authorization for the U.S.

Job Responsibility

Support daily spa operations to ensure a seamless and personalized guest experience
Assist with leading, coaching, and developing the Spa team to uphold Four Seasons service standards
Contribute to financial oversight, including labor management, forecasting, budgeting, purchasing, and inventory control
Support the planning and execution of internal promotions, marketing initiatives, and PR activations
Assist in resolving guest concerns with professionalism to maintain high satisfaction levels
Uphold company policies, safety guidelines, and operational best practices

What we offer

Competitive salary and comprehensive benefits package
Excellent training and professional development opportunities
Complimentary employee meals and uniform/garment care
Access to exclusive Four Seasons perks, including global accommodation benefits
A supportive, people-first culture committed to your growth and wellbeing
Discounted Medical, Dental, and Vision coverage
Parking and Septa access
City Fitness membership

Fulltime

Assistant Manager - Spa

The Assistant Manager - Spa is responsible for supervising the daily activities ...

Location

United States , Bethlehem

Salary:

Not provided

Casino Careersv

Expiration Date

Until further notice

Requirements

Must be eighteen (18) years of age or older
proof of authorization/eligibility to work in the United States
Ability to communicate effectively in a positive/upbeat fashion utilizing English
both in oral and written form
Interpersonal skills with focused attention on guest needs to deal effectively with all business contacts
Maintain a professional, neat and well-groomed appearance adhering to Wind Creek appearance standards
Maintain consistent adherence to Wind Creek customer service standards
Must be able to work varied shifts, including weekends and holidays
High School Diploma or GED plus additional education or training in hospitality, spa-related areas
3-5 years Hospitality and Customer Service Experience

Job Responsibility

Oversees and coordinates, employee relations, training, inventory, staff productivity, operations development, standards, promotions, staff reviews, maintains knowledge and understanding of treatments/physiological effects/contraindications, guest satisfaction issues, ensures Company and department standards are upheld, merchandising of retail products, and administers computer operations
Performs all other projects and responsibilities as required
Ensures confidentiality with respect to guest and employee information
Assists Spa Attendants and Front Office Specialists with guest experience, answering telephones, checking in guests, making reservations, providing tours and maintaining daily cleanliness of facility during operating hours
Creates schedules to ensure appropriate staffing levels according to business volumes
i.e. special events, holidays, weekends, groups, guest demand, profit goals, etc
Possesses operational knowledge of SpaSoft software, Microsoft applications, Stratton Warren
Monitors short and long-term strategies designed to increase revenue, profitability, retail sales, guest satisfaction, employee satisfaction, and employee retention
Acts as a resource between employees and spa manager to resolve work related conflicts
Reviews and determines appropriate resolution ensuring policy and procedures are consistently followed

What we offer

Blue Cross Blue Shield medical plan
Dental plan
VSP vision plan
401(k) savings plan
Life and disability insurance
Paid time off
Employee dining rooms
Career training and planning
Quarterly incentive bonuses
Employee fitness centers with on-staff trainers

Fulltime

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