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Job Purpose/Overview: We are seeking a seasoned business manager to support the Iberia (Spain & Portugal), Italy and Greece franchises, with additional responsibilities to support broader European Markets initiatives as required. The role is part of the Markets Europe Business Execution organization and is responsible for managing the daily operations to ensure the business can operate safely and keeps its license to trade, while supporting business strategy growth initiatives across multiple jurisdictions. Managing local governance and control aspects will be a key component of the role. The incumbent will work closely with the Legal Entity Governance & Controls team and will report to the Head of Markets Europe Business Execution. This position offers significant scope and regional responsibility, requiring the ability to navigate multiple regulatory environments, cultural contexts, and business priorities across Southern European markets while maintaining consistency with European-wide frameworks.
Job Responsibility:
Manage daily operations to ensure the business can operate safely and keeps its license to trade
Support business strategy growth initiatives across multiple jurisdictions
Manage local governance and control aspects
Work closely with the Legal Entity Governance & Controls team
Provide leadership and promote business ties with internal stakeholders
Act as the Markets Business Head delegate as required
Represent the Markets Business in local and regional fora/committees
Appropriately assess risk when business decisions are made
Establish and govern Risk and Controls processes
Execute local controls and investigate operational risk events
Ensure compliance with local regulatory requirements
Manage local Internal Audits
Drive timely implementation of related Issues and Corrective Action Plans
Lead responses to regulatory inquiries and external examinations
Ensure accurate and timely production of regulatory reporting
Address operational queries
Provide on-desk support and ensure effective day-to-day business operations
Manage local governance across multiple levels
Leverage the Legal Entity Governance & Controls group
Act as Business Head delegate for critical processes
Financial planning and budget management
Headcount planning and resource allocation
Support business strategy growth initiatives
Pro-actively drive change management initiatives
Support pan-European initiatives
Manage implementation of regulatory requirements and internal framework changes
Prepare and deliver committee papers
Produce Management Information and reporting
Ensure consistency in reporting standards
Requirements:
Relevant experience in financial services, business management, risk & control, or related fields
Experience in a business management or in-business risk & control role preferred
Experience in and/or knowledge of Markets businesses preferred
Proven track record of managing responsibilities across multiple countries or jurisdictions
Master's degree required (e.g. Business, Finance, Law, or related field)
Demonstrated ability to manage complex projects and processes across multiple geographies
Strong strategic planning and presentation skills
Experience with governance frameworks, control environments, and regulatory compliance
Fluent in English (essential)
Spanish fluency strongly preferred
Italian highly desirable
Consistently demonstrate clear and concise written and verbal communication
Proven ability to engage effectively with senior stakeholders and regulators
Consistently develop and maintain effective work relationships across cultures and functions
Proven ability to work in high-pressure environments
Strong organizational skills with ability to prioritize across competing demands from multiple countries
Demonstrated cultural sensitivity and adaptability in working across diverse European countries
Sound judgement in escalating issues appropriately
High degree of integrity and ethical standards
Knowledge of European regulatory landscapes a significant plus
Awareness of cross-border operational considerations in European markets
Multi-tasking ability
Regional perspective
Collaboration
Problem-solving
Resilience
Stakeholder management
Nice to have:
Experience in a business management or in-business risk & control role preferred
Experience in and/or knowledge of Markets businesses preferred
Spanish fluency strongly preferred
Italian highly desirable
Knowledge of European regulatory landscapes a significant plus