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The Sous Chef is responsible for ensuring that all meals coming from the kitchen are well prepared with regard to quality, consistency, eye appeal, taste and food cost. He/she is expected to provide training for all staff; meet corporate quality standards; and assist in establishing and enforcing food specifications, portion control, recipes and sanitation. The Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.
Job Responsibility:
Ensure all meals are well prepared with regard to quality, consistency, eye appeal, taste and food cost
Provide training for all staff
Meet corporate quality standards
Assist in establishing and enforcing food specifications, portion control, recipes and sanitation
Control food and labor costs while maximizing guest satisfaction
Work with other F&B managers and keep them informed of F&B issues
Keep immediate supervisor fully informed of all problems or matters requiring attention
Coordinate and monitor all phases of Loss Prevention in kitchen areas
Prepare and submit required reports in a timely manner
Monitor quality of all food product and presentation
Ensure preparation of required reports, including Wage Progress, payroll, revenue, employee Schedules, quarterly actions plans
Oversee all aspects of the daily operation of the kitchen and food production areas
Make cooks aware of daily forecasts and customer counts
Respond to guest complaints in a timely manner
Ensure compliance with SOP’s in all outlets
Ensure compliance with requisition procedures
Conduct staff performance reviews
Understand, implement and monitor corporate promotions in outlets
Know and enforce all local health department sanitation laws
Know how to compute daily food cost
Work with the Director of F&B to create and implement menus
Assess food portion size, visual appeal, taste and temperature of items served
Check all stations at the end of every shift for proper food storage and sanitation
Check food purchases for proper ordering, quality and price structure
Oversee daily activities such as preparation for all food items, sanitation of the outlets, receiving daily inventories, log-on report and food cost report
Prepare daily food production sheets
Cut meat, poultry, seafood according to daily business
Participate in M.O.D. coverage as required
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Requirements:
At least 4 years of related progressive experience
or a culinary graduate with at least 2 years of progressive experience in a hotel or a related field
Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Long hours sometimes required
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Maintain a warm and friendly demeanor at all times
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Maintain regular attendance in compliance with Highgate Hotel Standards
Maintain high standards of personal appearance and grooming, which include wearing nametags
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations