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RA Venues is seeking a hands-on, proactive Sous Chef to support food production and service across a variety of high-volume catering outlets at Twycross Zoo. As Sous Chef, you will support the Head Chef in overseeing kitchen operations, leading the kitchen team, ensuring high-quality food production, excellent service, and adherence to all health, safety, and food hygiene standards.
Job Responsibility
Prepare, cook, and assist in serving high-quality dishes across multiple high-volume retail and catering sites
Maintain compliance with all food hygiene, allergen, and health & safety standards
Lead and motivate a small kitchen team, including rota management and on-the-job training
Manage ordering, deliveries, and stock control to ensure efficient operations
Support accurate recording and reporting using food management software and processes
Deliver catering for events across the site, maintaining high standards under pressure
Requirements
Minimum 3 years' experience in a busy, multi-function kitchen
Proven experience managing a small team and overseeing kitchen operations
Strong knowledge of food safety, allergens, and health & safety legislation
Experience with food management systems and stock control
Excellent leadership, organisational, and communication skills
Adaptable, proactive, and able to thrive in a fast-paced, high-volume environment
Passionate about food, hospitality, and delivering excellent visitor experiences
Experience in a similar visitor-led environment is desirable
Nice to have
Experience in a similar visitor-led environment
What we offer
20 days annual leave (excluding bank holidays)
Free staff parking
Free tickets to the zoo
Free staff meals whilst working on site
Compass reward scheme
A supportive, values-driven culture within cohesive teams
Opportunities for growth and development within a national business
A chance to make a meaningful impact in a continuously growing sector