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James Martin Manchester produces classic, seasonally changing dishes to the highest quality, in the exuberant environment of Manchester235 casino. This destination restaurant, located in the historic Great Northern warehouse, nestles beneath vaulted brick ceilings on a mezzanine within Manchester235 Casino. Striking design marries industrial features with opulent vintage fabrics and artwork for an elegant urban feel. Our kitchen team is pivotal to our operation; hence your role is crucial to the success in catering for our clients at this venue. Ensuring quality, consistency and beautifully presented dishes are produced for our customers.
Job Responsibility:
Overseeing the management and organisation of the kitchen
To supervise kitchen operation so as to ensure that outgoing food is as specified and of a consistently high standard
To ensure that the requirements of Food & Hygiene and Health & Safety legislation are complied with
To prepare and produce food to the highest standard and specifications given by Senior Kitchen staff
To continually review employee performance and provide direct feedback and coaching where required
Ensuring that Company accounting and control procedures are adhered to
Liaise closely with the Casino Managers and the FoH team
To ensure that all areas of the kitchen are maintained to a high standard at all times and ensure any maintenance requirements are reported and promptly actioned
To ensure the highest possible standards of customer service are developed and provided by courteous and technically competent staff
To lead by example in relation to displaying the four key behaviours of the Customer Service model
To regularly observe and review individual employees documenting such activity and providing appropriate feedback, coaching and support where required
To positively support company wide customer service initiatives
To monitor and take fair and consistent action in relation to employee conduct, and performance issues
To ensure the highest possible standards of appearance, hygiene and personal grooming is maintained by staff at all times
To ensure individual staff needs are dealt with professionally and when necessary confidentially
To uphold and support the carrying out of the Clubs objectives
To create by example an environment which all staff will work as a team
To support by example the creation of an environment where all employees are encouraged to put forward ideas and views to management which positively influence the performance of the unit
To support two way communication through effective contribution to management meetings and the holding of regular departmental meetings and Employee/Staff Forum meetings and events
To ensure that a good relationship is upheld between other departments at all times to ensure guest experience is optimised
Requirements:
Experience working in a kitchen environment as a sous chef
Pro-active with the ability to work unsupervised
Ability to motivate and train team members
High level of flexibility with the role and working hours
Qualification in Food Safety
Knowledge of the Club & Company Health & Safety and Hygiene procedures
Ability to implement new policies and procedures
Good communication skills with peers and superiors and other departments
Organised and methodical
Able to communicate in clear and concise English
Positive and upbeat attitude
A strong work ethic with a passion for exceeding expectations
Encourage and contribute toward a culture that supports everyone to be the best that they can be
Must be aged 18 or above
Must have the right to work in the UK
What we offer:
50% off food and beverages in all of our UK venues
Extensive Rewards platform: discounts on travel, retail, hospitality, health and much more
Company Sick Pay
Company Pension
Life Assurance
Refer a friend incentive
Financial advice services
Employee health and wellbeing services
Virtual GP Services
Season Ticket Loans
Employee assistance program: A confidential helpline providing 24/7 advice and counselling