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The Sous Chef serves as the culinary leader for an assigned outlet, holding full responsibility for kitchen operations, culinary execution, and team leadership. This role embodies the Four Seasons promise of exceptional quality, personalized service, and world-class hospitality. Focused on delivering an elevated and consistently outstanding dining experience, the Sous Chef combines disciplined execution with thoughtful creativity and strong operational leadership.
Job Responsibility:
Oversee all daily kitchen operations for the assigned outlet, ensuring flawless execution across all services
Uphold and exceed Four Seasons standards for taste, presentation, quality, timing, and consistency
Lead service with confidence, maintaining excellence during high-volume and high-pressure periods
Conduct daily inspections of mise en place, station readiness, equipment functionality, cleanliness, and sanitation
Partner with the Executive Chef and Executive Sous Chef to develop, refine, and execute menus, tastings, and daily specials
Incorporate seasonal ingredients, local Nevisian products, and authentic Caribbean influences where appropriate
Support the creation and execution of special events, visiting chef collaborations, and resort-wide culinary activations
Lead, mentor, train, and evaluate kitchen staff while fostering professionalism, accountability, and continuous learning
Establish clear expectations and provide ongoing coaching and performance feedback
Manage scheduling, station assignments, and workflow to ensure optimal coverage and seamless service
Champion a positive, inclusive, and respectful kitchen culture aligned with Four Seasons values
Ensure full compliance with Four Seasons standards, local regulations, and international food safety guidelines (HACCP)
Oversee ordering, inventory control, proper storage practices, and waste-reduction initiatives
Monitor and control food costs, labor efficiency, and operating expenses while upholding luxury standards
Contribute to forecasting, menu costing, and outlet performance reviews
Interact with guests during service or special events to enhance the dining experience
Demonstrate a proactive, guest-centric approach, recognizing VIPs and repeat guests
Address guest feedback promptly and professionally, using insights to drive improvement
Collaborate with restaurant leadership, banquets, purchasing, stewarding, and other departments to ensure smooth operations
Support other culinary outlets when needed and contribute to consistency across the resort
Requirements:
Minimum 5 years progressive culinary leadership experience in luxury hotels, fine dining restaurants, or upscale resort environments
Previous experience as a Senior Chef de Partie or Sous Chef
Forbes Five-Star or equivalent luxury background preferred
Demonstrated leadership presence with the ability to inspire, coach, and retain top culinary talent
Advanced culinary knowledge, including modern techniques and international cuisine
Caribbean familiarity is an asset
Strong understanding of HACCP, food safety, cost control, and kitchen management
Ability to excel in a fast-paced, multicultural, high-expectation environment